HOTEL DIAMOND BGA

Hotels
8.6 (96 reviews)
15-12 Calle 56 , Bucaramanga , co

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Location
Value for Money
Food and Beverage
Cons:
Cleanliness
Service Attentiveness

Categories

Cleanliness
6.93
Issues with filthy walls and the presence of a cockroach.
Service
8.9
Standard quality for this hotel tier.
Location
8.94
The location is praised as very good.
Room Quality
7.89
Mixed reviews with mentions of hard pillows and general room condition.
Amenities
8.92
Standard quality for this hotel tier.
Value for Money
9.38
Affordable and decent quality.
Food and Beverage
9.43
Delicious breakfast mentioned positively.
Overall Experience
8.4
Overall good experience but with notable cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:45

Property Description

Convenient Location
Strategically positioned near Acualago Water Park and CENFER Convention Centre, our hotel provides easy access to key attractions in Bucaramanga.

Comfortable Accommodation
Relax in our well-appointed rooms featuring air conditioning and flat-screen TVs, ensuring a cozy stay for all our guests.

Exceptional Services
Enjoy the convenience of a 24-hour front desk, shuttle service, room service, and complimentary WiFi throughout your stay.

Secure your reservation at HOTEL DIAMOND BGA today for an unforgettable experience in Bucaramanga!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 02:00 PM

Location

Guest Reviews

8.6
Based on 96 reviews
Cleanliness: 6.93
Service: 8.9
Location: 8.94
Room Quality: 7.89
Amenities: 8.92
Value for Money: 9.38
Food and Beverage: 9.43
Overall Experience: 8.4
A
Andrea Sandoval • solo_traveller • co
10
2026-08-13 • via Nuitee
A
Andrea Sandoval • solo_traveller • co
10
2026-08-13 • via Nuitee
A
Andrea Sandoval • solo_traveller • co
10
2026-08-13 • via Nuitee
L
Luis Antonio • extended_group • co
8
2026-08-13 • via Nuitee
R
Rozo Ruíz • solo_traveller • co
9
Pros:

Las instalaciones limpias

Cons:

.

2026-08-10 • via Nuitee
J
Javier David • solo_traveller • co
9
2026-08-08 • via Nuitee
J
Javier David • solo_traveller • co
8
2026-08-08 • via Nuitee
J
Juan Camilo • solo_traveller • co
8
2026-08-07 • via Nuitee
J
Jessica • family_with_children • co
10
Pros:

Tienen buenas camas, es muy limpio, el personal dispuesto a solucionar las necesidades, tiene parqueadero, muy bueno en general.

2026-08-05 • via Nuitee
J
Jessica • couple • co
10
Pros:

Todo esta super bien

2026-08-05 • via Nuitee
O
Ortiz • solo_traveller • co
10
Pros:

La atención del personal

Cons:

Ni aplica

2026-08-04 • via Nuitee
J
Julien • solo_traveller • fr
7
2026-08-02 • via Nuitee
L
Logreira • solo_traveller • co
8
2026-07-24 • via Nuitee
J
Javier • family_with_children • co
4
Cons:

aL LLEGAR AL HOTEL ESTABA UN VEHICULO ATRRAVEZADO EN EL PARQUEADERO POR LO CUAL NO PUDIMOS INGRESAR Y LA RECEPCIONISTA SIMPLEMENTE NOS DIJO QUE DEJARAMOS EN LA CALLE LOS VEHICULAS A LO CUAL NOS NEGAMOS Y AL SOLICITAR LA CANCELACION DE LA RESERVA LA RESPUESTA FUE QUE IGUAL BOOKING NOS IBA A COBRAR POR LO CUAL FINALMENTE NOS TOCO TOMAR EL SERVICIO

2026-07-24 • via Nuitee
A
Alejandra • extended_group • co
8
Una buena noche
Pros:

Estuvo bien

2026-07-21 • via Nuitee
G
german roberto • solo_traveller • co
10
Pros:

Todo muy agradable y limpio. Hay agua caliente

2026-07-13 • via Nuitee
P
PACHECO ACEVEDO • family_with_children • co
10
Pros:

Muy bonito y acogedor

2026-07-12 • via Nuitee
M
Meneses Ortegón • solo_traveller • co
10
Excelente lugar
Pros:

Las instalaciones, el personal, el desayuno, el parqueadero.

Cons:

Nada.

2026-07-05 • via Nuitee
J
Jehison • extended_group • co
9
2026-07-03 • via Nuitee
P
pinzon • solo_traveller • co
8
2026-07-03 • via Nuitee