Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Location by the river
Friendly staff
Beautiful surrounding area
Cons:
Cleanliness issues
Food availability problems
Service delays

Categories

Cleanliness
7.75
Multiple mentions of uncleanliness in rooms and bathrooms.
Service
9.01
Friendly staff but instances of slow service were noted.
Location
9.26
Highly praised for being by the river and close to attractions.
Room Quality
7.99
Basic amenities and some issues with odor noted.
Amenities
8.74
Has essential amenities but some food options were limited.
Value for Money
8.49
Generally considered reasonable but with some concerns on food and service.
Food and Beverage
7.25
Frequent complaints about food availability and quality.
Overall Experience
8.72
Overall pleasant stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:45

Property Description

Luxurious Amenities:
Indulge in the lush garden and unwind on the charming terrace of Hotel Casa de Hadas. Enjoy delectable meals at the exquisite restaurant and sip on refreshing drinks at the cozy bar.

Convenient Services:
Benefit from the efficient business center and plan your excursions effortlessly with the helpful tour desk. The 24-hour front desk, airport transfers, and room service ensure a seamless stay for all guests.

Prime Location:
Explore nearby attractions like Quinta de San Pedro Alejandrino and the Santa Marta Gold Museum, both a short drive away. The proximity to Simón Bolívar International Airport adds to the convenience of staying at Hotel Casa de Hadas.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 1037 reviews
Cleanliness: 7.75
Service: 9.01
Location: 9.26
Room Quality: 7.99
Amenities: 8.74
Value for Money: 8.49
Food and Beverage: 7.25
Overall Experience: 8.72
M
MARYULIS • family_with_children • co
10
EXVCELENTE
Pros:

ubicación y el lugar al lado del rio

2026-05-25 • via Nuitee
Z
ZtCharris • solo_traveller • co
10
Pros:

Ubicación y desayuno

Cons:

No había café

2026-05-24 • via Nuitee
V
Vicky-Virna • couple • co
9
Casa de Hadas tu sitio ideal para descansar
Pros:

La atención del personal excelente, el desayuno delicioso cumplió con mis expectativas, la ubicación buena con parqueadero seguro, las instalaciones excelentes

Cons:

La limpieza del baño.

2026-05-22 • via Nuitee
G
GUERRERO POLO • couple • co
10
2026-05-21 • via Nuitee
M
Mary • couple • co
8
Muy bueno, puede mejorar
Pros:

Sus instalaciones son todo, su cercanía con el río , todo muy bien combinado , las habitaciones luxury son muy lindas y cómodas

Cons:

El trato de los empleados, rescato a los de cocina , mantenimiento y los meseros, siempre atentos,
El aire acondicionado en épocas de calor no es el mejor
Los baños no son cerrados totalmente, por lo que la privacidad es limitada
La demora en la entrega de los alimentos

2026-05-19 • via Nuitee
L
Lauracxstrillo • solo_traveller • co
8
Pros:

Las instalaciones estaban muy lindas y muy limpias

Cons:

Mucha demora para servir durante la hora del desayuno, nos tocó recordarle que no nos habían traído las bebidas y a lo último esperamos casi una hora para comer

2026-05-19 • via Nuitee
A
Ardila • solo_traveller • co
9
Pros:

Me gustó mucho el hotel, el paisaje, las habitaciones

Cons:

El servicio del restaurante es muy demorado sin embargo la comida es muy rica

2026-05-19 • via Nuitee
C
Cristian • solo_traveller • co
10
2026-05-17 • via Nuitee
J
jjjjjrrrrr • solo_traveller • us
10
Pros:

The staff was AMAZING, the restaurant EXCELLENT, and the location on the river PEACEFUL

Cons:

Nothing

2026-05-16 • via Nuitee
P
Pascal • solo_traveller • ae
8
Pros:

Friendy place walking distance from the center

2026-05-14 • via Nuitee
F
Fernando • couple • co
10
2026-05-11 • via Nuitee
A
Andrés • couple • cr
10
Tranquilidad y comodidad.
Pros:

Excelente, muy recomendado!

Cons:

Todo es espectacular!

2026-05-11 • via Nuitee
H
Hernandez • couple • co
8
Bello y acogedor
Pros:

Estuvo muy bonito

Cons:

Que el restaurante no estaba abierto a la hora de la cena

2026-05-11 • via Nuitee
B
Bruno • solo_traveller • gb
8
2026-05-10 • via Nuitee
R
ROBERTO • solo_traveller • us
8
2026-05-05 • via Nuitee
J
Jenny • extended_group • nz
8
Chill vibes at an affordable cost
Pros:

Good value for money. The beds were comfortable and the room was just big enough for 4 people (with bags etc). There are private steps down to the river which was lovely.

Cons:

The bed base was old and creaky but still slept well!

2026-05-04 • via Nuitee
C
Carranza • solo_traveller • co
10
Pros:

La comida muy buena y la atencion

2026-05-04 • via Nuitee
B
Brendan • family_with_children • ie
9
Comfortable stay in a lovely hotel in Minca.
Pros:

Great location. Very comfortable rooms. Good breakfast.

Cons:

Nothing.

2026-04-29 • via Nuitee
F
Fernando • couple • co
6
Entre los árboles, cerca al rio.
Pros:

Cerca al río

Cons:

Mucho ruido del camino cerca, falta de ventiladores, segundo nivel caliente

2026-04-28 • via Nuitee
M
molinares acosta • solo_traveller • co
10
2026-04-27 • via Nuitee