Hotel Urban Center Bogota

Hotels
7.1 (85 reviews)
8-92 Calle 19 Segundo Nivel , Bogotá , CO

Facilities

Television in common areas
Front desk (limited hours)
Free wired internet
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Internet access
Housekeeping on request
Wine release events
Accessible shuttle
No accessible shuttle
See all facilities

Review Highlights

Pros:
Friendly staff
Good value for the price
Cons:
Cleanliness issues
Small room sizes

Categories

Cleanliness
6.31
Guests mentioned issues related to cleanliness, with some rooms described as not clean.
Service
8.28
Numerous reviews praised the friendliness and helpfulness of the staff.
Location
7.32
The location was generally favorable, though some mentioned insecurity at night.
Room Quality
6.27
Rooms were often described as small and some had comfort issues.
Amenities
6.8
Amenities were average with some basic services available.
Value for Money
7.76
Many reviews indicated the price was reasonable for the offered services.
Food and Beverage
6.81
Limited comments about food; some negative experiences about ordering.
Overall Experience
7.28
Overall feedback was mixed but leaned towards positive based on staff interaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:01

Property Description

Convenient Location
Located in the heart of Bogotá, our hotel is surrounded by popular attractions such as Bolivar Square and Luis Angel Arango Library.

Comfortable Accommodation
Enjoy a relaxing stay in our well-equipped rooms featuring flat-screen TVs, private bathrooms, and complimentary toiletries.

Delicious Breakfast Options
Start your day right with a delicious American breakfast served daily at our hotel.

Ready to experience the best of Bogotá? Book your stay at Hotel Urban Center Bogota now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: BOG

Location

Guest Reviews

7.1
Based on 85 reviews
Cleanliness: 6.31
Service: 8.28
Location: 7.32
Room Quality: 6.27
Amenities: 6.8
Value for Money: 7.76
Food and Beverage: 6.81
Overall Experience: 7.28
N
Nasser • family_with_children • fr
7
2026-03-07 • via Nuitee
S
Simion • solo_traveller • gb
1
Aboid if you are foreginer.
Pros:

Nothing, as I got late night after 14 hours flight from Europe I paid and when I got to the room the door was cracked around the handle and lock and the handle was coming almost off I took photo. I felt very unsafe the whole time and do much so that I slept dressed with the handle bag next to me and my phone in my pocket.
It was very distasteful room and it had balloons glued to the ceiling haha just weird afterwards I sent my friend a picture and my friend told me is like that for people that have sex. Awkward how was I to know…

Cons:

Nothing the young girl that checked me in was bitchy and didn’t have a nice and friendly attitude which made it all very awkward and she lacked customer service skills as she seemed like she didn’t really want to be there texting with her friends or someone on her mobile phone constantly throughout the whole checking in process yeah a mess!
Aldo my Colombian friend after I send my location told me to be careful as it is a very dangerous area and to stay safe luckily I used uber and noting happened but is good for you to bare this in mind.

2026-03-06 • via Nuitee
F
Fabian • family_with_children • co
9
2026-03-04 • via Nuitee
A
Adrian eduardo • couple • es
7
Apesar de la bulla está muy bien
Pros:

La ubicación estaba muy buena

Cons:

Lo que no me gustó es que se escuchaba todo lo que pasaba en las calles las peleas por las madrugadas

2026-03-02 • via Nuitee
S
Sorangie • couple • co
9
2026-03-01 • via Nuitee
G
Gomez • solo_traveller • us
10
Pros:

The staff was always nice . And the staff cleaning super nice.

Cons:

It was a nice place but not the best peace and quiet round the building surrounding.

2026-02-13 • via Nuitee
Y
Yesenia • extended_group • cr
8
Gracias por el servicio
Pros:

Muy céntrico

Cons:

Xx

2026-02-10 • via Nuitee
S
Sanchez • extended_group • co
8
Bien ubicado, el personal muy amable, no se encontró servicio de cafetería
Pros:

Ubicación estrategica

Cons:

Servicio de ventas

2026-02-10 • via Nuitee
J
Juan Sebastián • solo_traveller • co
10
2026-02-09 • via Nuitee
A
Andrey • extended_group • cr
10
Acogedor
Pros:

La ubicación para salir es perfecta

Cons:

La habitación que nos dieron se escuchaba la música de las discotecas y no dejaba dormir

2026-02-08 • via Nuitee
A
Anayeye • family_with_children • es
8
2026-01-31 • via Nuitee
C
Claudia • solo_traveller • cl
10
Pros:

Comodidad

2026-01-29 • via Nuitee
S
Sandra Patricia • solo_traveller • co
1
Cons:

No lo tome ya que al lugar al sitio me di cuenta del entorno, muy pesado, indigencia prostitución, nada seguro.

2026-01-26 • via Nuitee
J
Jose Gamboa • family_with_children • co
10
2026-01-23 • via Nuitee
A
Arnaud • solo_traveller • fr
7
2026-01-22 • via Nuitee
A
Angel Armando • family_with_children • mx
8
Pros:

El museo del oro 🥇🪙

Cons:

Que no es un lugar para poder salir de noche agusto peligrosa la zona

2026-01-21 • via Nuitee
J
Johan • family_with_children • co
9
Muy bien
Pros:

La atención

2026-01-20 • via Nuitee
K
Karen • extended_group • co
8
Cons:

Que las llave de la ducha no tenia para saber cual era la caliente y cual era la feia

2026-01-20 • via Nuitee
C
Claudia • couple • co
8
Agradable
Pros:

La ubicación la habitación. Fue cómoda

Cons:

Que deberían atender con un tinto en la mañana

2026-01-19 • via Nuitee
N
Nicolle • family_with_children • ec
10
Excelente hospedaje en Bogotá!
Pros:

Excelente ubicación, estuve en un viaje de trabajo y todo me quedaba cerca. El hotel es muy limpio y cómodo, el personal es muy amable y atento.
Lo recomiendo 100%

2026-01-19 • via Nuitee