Radisson RED London Gatwick Airport

Hotels
Radisson Red
8.5 (8108 reviews)
CHURCH RD.LOWFIELD HEATH , Crawley , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Location and decor
Large double rooms
Cons:
Noise issues
Cleanliness problems

Categories

Cleanliness
6.96
Some issues with mildew and a dirty shower drain noted in reviews.
Service
9.93
Staff were responsive to issues raised, providing acceptable service.
Location
8.97
The hotel is well-located for flights but far from the airport.
Room Quality
7.42
Multiple guests reported issues with noise, heating, and comfort in rooms.
Amenities
8.45
Basic amenities were available but insufficient for some guest needs.
Value for Money
7.91
Expensive parking and shuttle fees detract from overall value perception.
Food and Beverage
8.96
Food quality was praised in some reviews, but breakfast could be improved.
Overall Experience
9.43
Mixed reviews summarize a generally acceptable experience but with notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 12:06

Property Description

Modern Accommodation: Experience contemporary rooms equipped with air conditioning, safety deposit boxes, and flat-screen TVs.

Delicious Dining: Indulge in a daily breakfast buffet with continental and Full English/Irish options at our on-site restaurant and bar.

Convenient Location: Just steps away from London Gatwick Airport, with easy access to popular attractions like Box Hill and Hever Castle.

To book your stay at Radisson RED London Gatwick Airport and enjoy these fantastic amenities, visit our website today!

Important information:

The Hotel will preauthorize your credit card by £0.01 to validate the card.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 12 per day.

Location

Guest Reviews

8.5
Based on 8108 reviews
Cleanliness: 6.96
Service: 9.93
Location: 8.97
Room Quality: 7.42
Amenities: 8.45
Value for Money: 7.91
Food and Beverage: 8.96
Overall Experience: 9.43
J
Jenap Jon couple us
8
Overall it is a good location for layovers!
Pros:

Location and pretty good restaurant!

Cons:

Noisy guests upstairs wouldn’t stop making noise until five in the morning!

2026-07-25 via Nuitee
M
Michelle couple fr
8
Good place to stay before or after inconveniently timed flights.
Pros:

Very convenient with choice of taxi or bus service to the airport. Nice bar and restaurant area though does get very busy.

Cons:

The AC in the bar area was struggling.

2026-07-25 via Nuitee
J
Jasim couple gb
8
2026-07-25 via Nuitee
S
Sarah solo_traveller gb
8
Very convenient
Pros:

Convenient, comfrtable, easy to get to, gym

Cons:

Paying for shuttle service, bit more variety of fruit for breakfast.

2026-07-25 via Nuitee
P
Petrus L solo_traveller nl
6
Pros:

Restaurant, heel eenvoudig, service is er niet, zelf bij de bar afhalen, maar smaakte wel erg goed tegen mooie prijs.

Cons:

Geluid, je kon alle aangrenzende kamers en de hal goed horen.
Kamer werd niet schoongemaakt op de dag, terwijl ik dat wel verwachte voor 4*.

2026-07-25 via Nuitee
W
Wendy solo_traveller gb
7
Pros:

Clean, easily accessible, friendly greetings, handy location. Food was ok.

Cons:

Missed the fact parking was extra when I initially booked. Bed was a little too hard for my comfort. Air-conditioning decided to kick in part way through the night.

2026-07-24 via Nuitee
C
Claudius family_with_children de
4
2026-07-24 via Nuitee
L
Lauren solo_traveller gb
8
Pros:

Super convenient for the airport, friendly staff, comfortable room, good value for area

Cons:

Breakfast is overpriced if you just want something small early in the morning, decor is a bit dated now

2026-07-24 via Nuitee
S
Snyman solo_traveller gb
7
Cons:

The breakfast has been the same for the whole year. To much processed food. Some real cheese and local produce will make a huge difference.

2026-07-24 via Nuitee
F
Frank solo_traveller gb
1
2026-07-24 via Nuitee
R
Rena757 solo_traveller gb
9
Great comfort and value for money
Pros:

The location is convenient with a £5 terminal shuttle bus offering contactless fare payment. The soundproofing of the rooms is excellent - I could barely hear the nearby planes and the staff were helpful and friendly. The room was spotlessly clean and the bed was comfortable. The hidden mini fridge in the room was a nice bonus. Overall excellent value for money and decent comfort.

Cons:

The climate control in the room was centralised so I couldn't adjust the air-conditioning on my room's thermostat for myself.

2026-07-24 via Nuitee
J
June couple gb
10
Good hotel for overnight stay in at the airport.
Pros:

Clean, tidy, modern, room and bathroom. Brilliant for an overnight stay at the airport.

Cons:

Maybe the bar/restaurant was a bit lacking in atmosphere but for the price etc it was fine.

2026-07-24 via Nuitee
N
Nicholas solo_traveller gb
7
2026-07-24 via Nuitee
S
Seanan solo_traveller ie
6
2026-07-24 via Nuitee
K
Kathryn couple au
7
2026-07-24 via Nuitee
K
Katarzyna family_with_children gb
9
2026-07-23 via Nuitee
R
Ruby solo_traveller gb
6
Cleanliness could be improved, would stay again due to the convenience of the location
Pros:

The room was comfy, so sleep came easily. The tv allowed you to screen cast Netflix and Disney + from your phone, so that was a nice addition. Checking in was easy with the kiosks on the side, although the pencil provided to write the room number didn't work with the material the paper was made of. The bus service was easy to use, with the hotel texting directions through booking.com. Location wise, it was easy to get to the airport, which was the main reason for booking. The shower was clean, although the smaller head had been left angled, so when turning on the shower to preheat, both myself and the floor ended up drenched, so do look out for that.
The option to go down and order food to be delivered to your room at a designated time was a nice touch, although I ended up eating in the resturanunt.

Cons:

While the bedding and towels were clean and well made, the floor was not. It didn't appear to have been mopped, or swept, or hoovered, as there was a lot of particles and dirt that was very visible and became attached to socks when walking around. The rooms are not very sound-proof, although this could have been due to the door that connected my room to my neighbours, as I could hear everything they said and watched.
The food wasn't marvellous either. I found the service slow, although that could have been because I went for dinner as soon as the restaurant opened.
Getting to my room was a challenge. I was on the top floor, so used the lift, only to find that you then have to lug your suitcase up some steps and then down more steps, which was inconvenient as I had a heavy bag.

2026-07-23 via Nuitee
W
Ward couple us
9
2026-07-23 via Nuitee
E
Emmanuelle solo_traveller gb
8
2026-07-23 via Nuitee
F
Fergus couple gb
7
Decent airport hotel
Pros:

Clean and near airport. Food was decent

Cons:

Very busy in bar area and limited staff!

2026-07-23 via Nuitee