Mercure Paignton Hotel

Hotels
•
Mercure
8.5 (5419 reviews)
Esplanade Road 22 , Paignton , GB

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Food quality issues
Cleanliness concerns

Categories

Cleanliness
7.71
Instances of poor service during breakfast and cleanliness were mentioned, affecting the overall perception.
Service
9.18
Staff were generally described as friendly and accommodating, contributing positively to the experience.
Location
9.22
The hotel's location received positive feedback for convenience and proximity to attractions.
Room Quality
8.67
Rooms were generally well-regarded, although some concerns about mattress comfort were noted.
Amenities
8.7
General satisfaction with amenities; however, suggestions for improvement were made.
Value for Money
8.66
Guests felt the pricing was fair considering the service and offerings.
Food and Beverage
7.21
Mixed reviews; breakfast quality was highlighted as needing improvement, affecting overall dining satisfaction.
Overall Experience
8.68
Overall experience was positive despite some reported issues; guests expressed intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:48

Property Description

Luxurious Beachfront Stay

Modern Amenities: Enjoy a fitness centre, terrace, and on-site restaurant. Benefit from room service, a 24-hour front desk, and free WiFi throughout the property.

Comfortable Rooms: Relax in rooms with a desk, flat-screen TV, private bathroom, and scenic sea views available. Each room includes a safety deposit box, bed linen, towels, wardrobe, and kettle.

Prime Location: Explore Paignton Beach, Preston Sands Beach, and Goodrington Sands Beach just moments away. Conveniently located near Exeter International Airport.

Experience the ultimate seaside getaway at Mercure Paignton Hotel. Book now for a memorable stay!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 5419 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.67
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 7.21
Overall Experience: 8.68
L
Luker • couple • gb
10
2026-10-17 • via Nuitee
S
Soper • family_with_children • gb
9
Very pleasant
Pros:

Everything

Cons:

All good

2026-10-17 • via Nuitee
K
Kieren • family_with_children • gb
5
2026-10-16 • via Nuitee
T
Tony • solo_traveller • gb
10
Pros:

The room was nice and clean shower was good I had a lovely stay there

Cons:

In the lounge area the the lounge chairs were a bit low for me trouble getting off them

2026-10-16 • via Nuitee
A
Antonia • couple • gb
8
2026-10-16 • via Nuitee
P
Paul • couple • gb
9
2026-10-16 • via Nuitee
D
Donna • solo_traveller • gb
10
Very comfortable and safe, lovely ambiance and hotel team were so polite
Pros:

The food was good quality for breakfast although I would have preferred more selection of fruit, like bananas, satsumas. plums.
The evening meal would have been lovely if the Pizza wasn't drenched in tomato puree the base was too thick which I didnt enjoy, and the pizza was too big for one so I ended up wasting it, I ordered side of truffle fries which were so good but again the bowl looked like it was a main course so again these were wasted, it would have been nice to have been warned of the portion sizes, there was a couple that had the same dinner and shared. With that said my server was absolutely amazing and sorted my bill for me. Please make sure you tell Alicia that she was amazing, and that her mannerism was exceptional, polite, sweet and very helpful.

Cons:

Portion sizes too big for me, advise on portions would be great

2026-10-16 • via Nuitee
K
Kim • couple • gb
8
Acceptable
Pros:

I didn’t like that there were no opening windows.
We had dinner one evening and it was so warm in the dining area as no opening windows there either.

Cons:

The shower screen wasn’t long or wide enough. After showering the floor around the loo was soaked

2026-10-15 • via Nuitee
P
Paul • solo_traveller • gb
8
Great location and great facilities
Pros:

Great location and really well equipped - the staff are really good and engaging

Cons:

The breakfast is about average - very basic and not great quality or variety

2026-10-15 • via Nuitee
C
Calvin • couple • gb
9
Party weekend
Pros:

The view from our private room.

Cons:

Paying £15 to park the car in an unsecured carpark. Very expensive drinks and food. Not alot of choice on the menu. Nearly spent as much as the room cost on 2 drinks and 2 meals.

2026-10-15 • via Nuitee
A
Andrey • solo_traveller • gb
10
2026-10-14 • via Nuitee
N
NICOLE • couple • fr
9
Pros:

Excellent petit déjeuner; chambre spacieuse très propre et très bon confort de la literie

2026-10-14 • via Nuitee
G
Geoffrey • solo_traveller • gb
7
A reasonable hotel but needs to pay attention to smaller details
Pros:

Size of room and bed

Cons:

Car park almost unfit for purpose and expensive. Not much wardrobe/ cupboard space for staying a week. Fridge not working. Was told that they were being replaced as they had failed during long hot summer. Air conditioning/ room temperature not working properly ( had to be controlled by hotel reception who set it at temperature I requested

2026-10-14 • via Nuitee
L
Lynn • solo_traveller • gb
10
Birthday treat
Pros:

I loved the Hotel as soon as I saw it and the huge doors opened for us. The Receptionist was polite and helpful.
The room was beautiful so big and a gorgeous huge bed that would fit 4 in.
The bed was so comfortable slept like babies.
The shower was a rain one which was really relaxing also plenty of room to get in and out ideal for my Husband as he has Parkinson's.
Lovely fresh towels and face flannels. Loved the liquid soap gorgeous smells.
Blackout curtains were perfect so relaxing no sound coming in through the window.
We had a Dinner for my Husband's Birthday. We both had Prawn Cocktail it was absolutely massive and so delicious. I had the Sea Bass with crispy potatoes, green beans, crispy Kale very nice. My Husband had Chickpea, Sweet potato and Spinach Curry again delicious.
They surprised my Husband with a Happy Birthday board written in Chocolate and two gorgeous melt in your mouth lemon drizzle cakes with candles. He was very touched by it.
All the Staff were polite patient and very Friendly.
We can't wait to go back next year.

Cons:

Low toilet it's difficult to get on and off

2026-10-13 • via Nuitee
R
Rana • family_with_children • gb
9
Pros:

great new hotel perfect location in Paignton on beach will all facilities pier amusements fun fair and park in front of hotel. great for families with kids. great base to travel round the area and Torquay

Cons:

everything was good parking is always packed but there is a public carpark right behind hotel

2026-10-13 • via Nuitee
D
david • couple • gb
8
Probably the best hotel in Paignton with comfortable rooms and a great breakfast
Pros:

Good standard hotel on the seafront in Paignton. Clean, modern and efficient with a good breakfast served. Friendly staff.

Cons:

The rooms are already showing signs of untreated wear and tear eg I saw scuffed and stained walls and a broken skirting board in my room. The parking was a bit expensive at £15 per day.

2026-10-12 • via Nuitee
M
Micaela • family_with_children • gb
10
Very good lovely hotel and staff very helpful and polite
Cons:

Bigger car parking spaces

2026-10-12 • via Nuitee
K
Keith • solo_traveller • gb
10
Pros:

Overall great stay

Cons:

Everything fine

2026-10-12 • via Nuitee
C
Carl • couple • gb
10
2026-10-12 • via Nuitee
J
James • couple • gb
7
Alright location
Pros:

Comfortable stay

Cons:

The price

2026-10-10 • via Nuitee