Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
Fitness center
24-hour front desk
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Bar
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Breakfast quality
Service inconsistencies

Categories

Cleanliness
8.96
General mention of clean rooms, but some concerns about staff entering rooms without confirmation.
Service
9.93
Staff generally friendly and helpful, though some instances of poor service noted.
Location
10
Great location in Laureles-Estadio, close to restaurants.
Room Quality
9.47
Rooms are described as spacious and well-decorated.
Amenities
8.92
Good amenities, but some complaints about specific features like breakfast.
Value for Money
8.45
Concerns over the quality of breakfast and limited features for the price.
Food and Beverage
7.91
Breakfast variety and taste were criticized; however, lunch options are suggested to be good.
Overall Experience
9.96
Generally positive experience, despite a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:58

Property Description

Luxurious Accommodation
Experience comfort and style at First Class Hotel by 5 Host in Medellín. Enjoy allergy-free rooms, city views from balconies, and modern amenities like free WiFi and a fitness center.

Convenient Services
Our 4-star hotel offers a tour desk, a 24-hour front desk, and a bar for your relaxation. Let us take care of your needs and provide you with exceptional service throughout your stay.

Prime Location
Located near El Poblado Park and other popular attractions, First Class Hotel by 5 Host is the perfect choice for travelers looking to explore the vibrant city of Medellín. Book your stay now and make the most of your visit!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 805 reviews
Cleanliness: 8.96
Service: 9.93
Location: 10
Room Quality: 9.47
Amenities: 8.92
Value for Money: 8.45
Food and Beverage: 7.91
Overall Experience: 9.96
S
Silvia • extended_group • us
8
Buena
Pros:

Buena ubicacion,el desayuno excelente y la chef muy amable y cortes en todo momento

Cons:

El WiFi nunca trabajo y el aire acondicionado tampoco no se sentia el fresco ya que la habitacion estaba del lado donde siempre daba el sol y no sirculaba el aire

2026-09-14 • via Nuitee
S
Sebastian • couple • co
9
2026-09-14 • via Nuitee
I
Iva • solo_traveller • rs
10
Pros:

Great hotel, very clean rooms, and an excellent breakfast! The staff were wonderful and very friendly. Since we were on our honeymoon, our room was beautifully decorated with roses, and they really went above and beyond to make our stay special and enjoyable!

Cons:

Everything was great!

2026-09-09 • via Nuitee
C
Claudia • solo_traveller • co
10
Pros:

El personal mantiene un trato respetuoso y muy amable

2026-09-08 • via Nuitee
M
Manuela • solo_traveller • co
10
2026-09-08 • via Nuitee
R
Rafael • solo_traveller • co
7
Pros:

Atención

Cons:

Muy ruidoso

2026-09-08 • via Nuitee
P
Padmakumar • couple • us
9
2026-09-07 • via Nuitee
F
Francesco • couple • it
8
2026-09-01 • via Nuitee
J
javj • couple • co
10
Personal amable y buena ubicación
Pros:

Personal amable y buena ubicación

2026-09-01 • via Nuitee
M
Mejía • solo_traveller • co
9
Pros:

La relación calidad y precio, la ubicación y el personal muy amable

Cons:

Nada en particular

2026-08-28 • via Nuitee
E
Eli • family_with_children • do
10
2026-08-16 • via Nuitee
E
Eduardo • family_with_children • pa
10
Pros:

Ubicación y atención del personal

2026-07-12 • via Nuitee
L
Larry • solo_traveller • us
7
Pros:

Location

Cons:

Bathroom is very small.

2026-07-07 • via Nuitee
Y
Yohalys • solo_traveller • aw
9
Pros:

Atención y amabilidad buen ambiente y todo organizado

2026-07-06 • via Nuitee
R
Rodriguez Lopez • solo_traveller • co
9
2026-07-01 • via Nuitee
J
Juan Carlos • solo_traveller • co
10
tranquilidad y comodidad. Como en familia.
Pros:

excelente y variado, además que el personal que atiende es muy formal.

2026-06-29 • via Nuitee
E
Elidvi • family_with_children • us
10
Me encantó
Pros:

Súper limpio, el personal muy amable , la habitación cómoda , moderna … recomendado 100%

2026-06-26 • via Nuitee
J
JAIME • solo_traveller • cl
10
2026-06-22 • via Nuitee
P
Pierre • solo_traveller • fr
10
Très bon séjour
Pros:

Excellent séjour au First Class Hotel. Le personnel est très attentionné et l'hôtel est proche toutes commodités dans un quartier agréable.

2026-06-13 • via Nuitee
V
Viet Hung • solo_traveller • fr
8
Pros:

Très bien situé dans le quartier de Laureles, à 10mn du métro Estadion et proche des restaurants. Chambre spacieuse, lit confortable.
Nous avons pu libérer la chambre après l'heure prévue- le personnel a été très arrangeant.

Cons:

La vie colombienne démarre tôt le matin - on entend plutôt bien le bruit de la rue dès 6h du matin.

2026-06-12 • via Nuitee