Hotel Rilux Cartagena

Hotels
8.4 (771 reviews)
6121 Carrera 3 CARRERA 3 # 6 - 121 BOCAGRANDE , Cartagena de Indias , co

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast options
Cons:
Cleanliness issues
Poor amenities
Room discomfort

Categories

Cleanliness
7.93
Several guests mentioned issues with cleanliness, including unemptied trash and dirty jacuzzis.
Service
9.4
Most reviews highlight friendly and polite staff, though some experienced service delays.
Location
9.44
The hotel is praised for its excellent proximity to attractions and amenities.
Room Quality
7.89
Mixed sentiments; some found rooms comfortable, while others noted issues like short beds and poor ventilation.
Amenities
7.92
Complaints about the lack of items like towels and shower products, although the jacuzzi was mentioned.
Value for Money
8.38
Some guests feel it's good value considering the location, though quality could be improved.
Food and Beverage
7.43
Food quality received mixed feedback; while some enjoyed the breakfast, others found it lacking in variety.
Overall Experience
8.8
General satisfaction despite several mentioned issues; highlighted for location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 11:13

Property Description

Luxurious Accommodation
Experience comfort and style at HOTEL RILUX CARTAGENA, offering air-conditioned rooms with modern amenities like a flat-screen TV and a safety deposit box. Relax in a private bathroom with a refreshing shower and enjoy the convenience of room service.

Convenient Location
Located just a stone's throw away from popular attractions like Bolivar Park and Cartagena's Gold Museum, our hotel is the perfect base for exploring the vibrant city of Cartagena de Indias. Enjoy easy access to beautiful beaches and the airport for a seamless travel experience.

Exceptional Services
Indulge in our garden, terrace, restaurant, and bar, or let our 24-hour front desk assist you with tour arrangements. Whether you're here for leisure or business, HOTEL RILUX CARTAGENA ensures a memorable stay for all guests.

Book now and elevate your stay in Cartagena at HOTEL RILUX CARTAGENA!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 10 years old stay for COP 60,000 per person per night when using an existing bed.
    Children from 11 years old to 17 years old stay for COP 120,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 771 reviews
Cleanliness: 7.93
Service: 9.4
Location: 9.44
Room Quality: 7.89
Amenities: 7.92
Value for Money: 8.38
Food and Beverage: 7.43
Overall Experience: 8.8
C
Carolina • solo_traveller • co
10
Lugar: central, cómodo, personal muy amable, instalaciones nuevas.
Pros:

Comodidad, instalaciones nuevas y funcionales, personal muy dispuesto y amable

Cons:

Nada

2026-06-18 • via Nuitee
J
JHON ALEXANDER • solo_traveller • co
9
2026-06-18 • via Nuitee
J
JHON ALEXANDER • couple • co
9
2026-06-18 • via Nuitee
E
Eduardo • couple • co
10
2026-06-17 • via Nuitee
A
ANDRES FELIPE • couple • co
5
2026-06-16 • via Nuitee
M
Maciej • couple • pl
8
Corporate hotel standard for a fair price.
Pros:

Great location, they had everything needed, breakfast was ok. Early check in was available (1g free +extra fee). Bathroom was nice. Hairdryer and iron available on request.

2026-06-16 • via Nuitee
J
Jasmin Elissa • couple • sv
8
2026-06-14 • via Nuitee
E
Edgardo Jose • solo_traveller • co
7
Buena realmente lo necesario
Pros:

Me parecio buena la opcion de caldo de res de igual forma tambien pues tener mas variedad de resto nada mas

Cons:

tal vez que no tenia tanta variedad

2026-06-13 • via Nuitee
J
Jhon jarro • solo_traveller • co
10
2026-06-13 • via Nuitee
L
Lambertino • solo_traveller • co
9
2026-06-12 • via Nuitee
C
Calderon • couple • us
10
2026-06-12 • via Nuitee
V
vanessa • extended_group • co
8
Lugar para recomendar
Pros:

Habitaciones amplias,limpias y cómodas

Cons:

No hay espacios para esperar o distraerse

2026-06-11 • via Nuitee
M
Maria gisela • family_with_children • co
4
No tan buena la experiencia
Cons:

Cuentan con jacuzzi que no permiten usar , lo reservamos a las 11 de la mañana para las 4 de la tarde y a las 3.30 nos informan que no se podrá utilizar por qué no le habían echo limpieza , algo que no es correcto , también la habitación no contaba con ninguna vista , totalmente cerrado el lugar , no nos dábamos cuenta si ya había amanecido por qué no entra luz por ningún lado

2026-06-10 • via Nuitee
J
Johan • couple • co
9
Todo muy bien
2026-06-10 • via Nuitee
M
Merly Danitza • solo_traveller • co
10
Muy buen servicio
Pros:

La hospitalidad

Cons:

Todo estaba en orden

2026-06-09 • via Nuitee
M
Maria Margarita • solo_traveller • co
10
EXCELENTE
Pros:

el desayuno INCREIBLE

Cons:

Que las avitaciones no tienen luz natural

2026-06-08 • via Nuitee
Z
Zhang • couple • pe
2
Pros:

Only location and wifi only

Cons:

Breakfast its limited, recepcion , bedroom very cold cant adjust , water small botol only 1 night, towel very dirty and broken all edges

2026-06-07 • via Nuitee
S
Sandra • solo_traveller • de
4
Cons:

Das Frühstück war miserabel.

2026-06-05 • via Nuitee
M
Maria Andrea • solo_traveller • co
9
2026-06-05 • via Nuitee
D
Daniela • solo_traveller • ar
9
Limpio, espacioso, buen desayuno!
Pros:

Limpieza del lugar

Cons:

No tenían agua caliente para bañarse y es lo que mas necesitaba en ese momento. Aunque creo que la mayoría de los hoteles tienen esa modalidad en Colombia?

2026-06-04 • via Nuitee