Hotel Rilux Cartagena

Hotels
8.4 (821 reviews)
6121 Carrera 3 CARRERA 3 # 6 - 121 BOCAGRANDE , Cartagena de Indias , CO

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast options
Cons:
Cleanliness issues
Poor amenities
Room discomfort

Categories

Cleanliness
7.93
Several guests mentioned issues with cleanliness, including unemptied trash and dirty jacuzzis.
Service
9.4
Most reviews highlight friendly and polite staff, though some experienced service delays.
Location
9.44
The hotel is praised for its excellent proximity to attractions and amenities.
Room Quality
7.89
Mixed sentiments; some found rooms comfortable, while others noted issues like short beds and poor ventilation.
Amenities
7.92
Complaints about the lack of items like towels and shower products, although the jacuzzi was mentioned.
Value for Money
8.38
Some guests feel it's good value considering the location, though quality could be improved.
Food and Beverage
7.43
Food quality received mixed feedback; while some enjoyed the breakfast, others found it lacking in variety.
Overall Experience
8.8
General satisfaction despite several mentioned issues; highlighted for location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 11:13

Property Description

Luxurious Accommodation
Experience comfort and style at HOTEL RILUX CARTAGENA, offering air-conditioned rooms with modern amenities like a flat-screen TV and a safety deposit box. Relax in a private bathroom with a refreshing shower and enjoy the convenience of room service.

Convenient Location
Located just a stone's throw away from popular attractions like Bolivar Park and Cartagena's Gold Museum, our hotel is the perfect base for exploring the vibrant city of Cartagena de Indias. Enjoy easy access to beautiful beaches and the airport for a seamless travel experience.

Exceptional Services
Indulge in our garden, terrace, restaurant, and bar, or let our 24-hour front desk assist you with tour arrangements. Whether you're here for leisure or business, HOTEL RILUX CARTAGENA ensures a memorable stay for all guests.

Book now and elevate your stay in Cartagena at HOTEL RILUX CARTAGENA!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 821 reviews
Cleanliness: 7.93
Service: 9.4
Location: 9.44
Room Quality: 7.89
Amenities: 7.92
Value for Money: 8.38
Food and Beverage: 7.43
Overall Experience: 8.8
M
Murillo Vargas • couple • co
10
2026-09-19 • via Nuitee
J
Juan Sebastian • family_with_children • co
10
2026-09-17 • via Nuitee
L
Laura • extended_group • co
7
2026-09-17 • via Nuitee
D
DORA MARIA • solo_traveller • it
10
Pros:

Las Habitaciones magníficas!!! Y el personal!!

2026-09-16 • via Nuitee
H
Hernan • family_with_children • ec
10
Pros:

Los desayunos excelente estuvo delicioso y la ubicación del lugar precisa para hacer turismo, nos sentimos muy a gusto.

2026-09-16 • via Nuitee
J
José • solo_traveller • co
7
2026-09-13 • via Nuitee
D
David • family_with_children • co
9
Recomendado
Pros:

Teo estuvo muy bien. Un hotel completo

2026-09-13 • via Nuitee
A
avrham • solo_traveller • il
10
2026-09-10 • via Nuitee
S
Sebastián • solo_traveller • co
8
2026-09-10 • via Nuitee
H
Heydi Carolina • couple • co
9
Espectacular
Pros:

Las camas

2026-09-07 • via Nuitee
O
Oscar Fernando • solo_traveller • co
10
Pros:

La comodidad y desayunos

2026-09-05 • via Nuitee
J
Jonathan • extended_group • co
10
Agradable
Pros:

Calidad y limpieza de las habitaciones

Cons:

Nada

2026-09-04 • via Nuitee
L
Lexy • couple • co
3
Cons:

El hotel se quedó sin agua en la noche y el servicio se restableció al día siguiente a las 8 am. La respuesta del personal fue que no había nada por hacer y debía esperar a que retornara el servicio. Yo viajé por temas laborales y esa situación impactó negativamente mi agenda.

2026-09-04 • via Nuitee
J
Juan Pablo • solo_traveller • co
8
Bien ubicado
Pros:

Esta muy bien ubicado en el sector de Bocagrande, muy cerca del lugar al que iba a mis actividades laborales.
Comodo y limpio

Cons:

La piscina o jacuzzi esta en una terraza. No pude utilizarla pero es pequena

2026-09-03 • via Nuitee
A
Angie • extended_group • co
10
2026-09-02 • via Nuitee
E
Esteban • couple • cl
3
No nos gusto el hotel
Pros:

Buena ubicacion

Cons:

Mucho olor a humedad, el no poder usar la terraza en la tarde noche, pedimos vasos y no nos podían pasar nada, el aire acondicionado lo manejan desde recepción y había que estar llamando para subirlo o bajarlo y el desayuno poca variedad

2026-09-01 • via Nuitee
C
Carlos • couple • co
4
Mala
Cons:

El aire se controla desde la recepción, hacia un calor impresionante en la habitación

2026-08-28 • via Nuitee
B
Beatriz • extended_group • es
9
2026-08-28 • via Nuitee
C
CRISTIAN DANIEL • solo_traveller • co
10
Maravilloso lugsr y bien ubicado
Pros:

Se percibe muy limpio y agradable, mucha comodidad y algo de lujo en todo el lugar

Cons:

Todo muy bien

2026-08-27 • via Nuitee
D
Diego • extended_group • us
1
Not the best
Pros:

They charged me for taxes even though we were tourists

Cons:

The smell

2026-08-26 • via Nuitee