Mandarin Oriental Mayfair, London

Hotels
•
Mandarin Oriental
8.7 (85 reviews)
22 Hanover Square , London , gb

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Children allowed
Pets allowed

Facilities

Fitness facilities
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Modern design
Great location
Friendly staff
Cons:
Limited dining options
Dark rooms with poor views

Categories

Cleanliness
8.75
Standard quality for this hotel tier.
Service
9.45
The staff at the front desk and overall service quality is commendable.
Location
9.25
Great location, walking distance to major attractions.
Room Quality
8.55
Rooms are modern and beautiful, though some are dark with limited views.
Amenities
8.75
Standard quality for this hotel tier.
Value for Money
8.85
Good value considering the location and facilities offered.
Food and Beverage
7.75
Dining options were limited and below expectations.
Overall Experience
8.25
While there were some drawbacks, the overall experience was good.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:54

Property Description

Luxurious Accommodation
Experience 5-star service with room service, concierge, and currency exchange at your fingertips. Indulge in elegantly designed rooms furnished with desks and wardrobes for your convenience.

Culinary Delights
Start your day with a gourmet breakfast offering a variety of options. Delight your taste buds at the on-site restaurant serving Japanese, Korean, and Sushi cuisine with special dietary meals available upon request.

Wellness and Leisure
Unwind at the indoor pool, sauna, and hot tub or stay active in the gym. The hotel offers a wellness area for relaxation after a day exploring nearby attractions.

Ready to experience luxury in the heart of London? Book your stay at Mandarin Oriental Mayfair, London now.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Internet

    No internet access available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £0 per person per night when using an available cot.
    Children up to and including 12 years old stay for £75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 85 reviews
Cleanliness: 8.75
Service: 9.45
Location: 9.25
Room Quality: 8.55
Amenities: 8.75
Value for Money: 8.85
Food and Beverage: 7.75
Overall Experience: 8.25
I
Isaac Sayo • solo_traveller • us
4
Honestly for the money I paid; it is the worst luxury hotel. The hotel is more about Residence.
Pros:

Just the Concierge at better, the breakfast crew are ok.

Cons:

They are behaving as new hotel with fake words of hospitality unlike the real and old Kensington Mandarin Oriental that deal with guess and treat them well, especially this is an expensive hotel.

2026-07-04 • via Nuitee
S
Sibel • family_with_children • tr
8
2026-07-03 • via Nuitee
B
BZ • solo_traveller • br
9
2026-07-02 • via Nuitee
H
Hathal • couple • sa
4
2026-07-01 • via Nuitee
A
alhanouf • solo_traveller • sa
1
Never again
Pros:

Location

Cons:

Bad service rude staff and unprofessional

2026-06-28 • via Nuitee
D
Diego • solo_traveller • gb
10
2026-06-26 • via Nuitee
L
Lindy • couple • au
10
Service and location exceptional!!
Pros:

Fantastic location!

2026-06-21 • via Nuitee
A
anthony • couple • gb
1
Disappointing and uncomfortable. Simp
Pros:

Location

Cons:

No hot water on arrival, bad food and hard to communicate with staff who are not native English speakers. Also simple things like the TV and the hot water in the shower don’t work properly. We actually had to move rooms after arriving from the airport and there being no hot water to shower. We kept telling them there was no hot water and 3 people came to check as if it wasn’t true, finally they accepted and we moved rooms. Definitely not worth the price

2026-06-07 • via Nuitee
E
Elsa • solo_traveller • fr
10
2026-05-14 • via Nuitee
M
Mustafa • couple • tr
9
9
Pros:

Temizlik.

Cons:

Temizlik

2026-04-27 • via Nuitee
A
Anton • couple • ua
10
2026-04-14 • via Nuitee
A
Annabel • couple • gb
10
A flawless weekend break in luxury
Pros:

The whole experience from booking to checkout was perfect. Compared to a multitude of other well known 5 star London hotels - it was by far the most consistently excellently executed in every area. Cany thank the staff enough!

Cons:

Nothing

2026-04-12 • via Nuitee
M
Mansour • solo_traveller • ae
10
2026-03-31 • via Nuitee
M
martyn • couple • gb
10
2026-02-26 • via Nuitee
S
sam • couple • gb
10
2026-02-22 • via Nuitee
A
Ali • couple • qa
10
Pros:

Best staff ever

2026-02-13 • via Nuitee
E
Etem Eren • couple • tr
10
2026-01-28 • via Nuitee
A
Abdullah • couple • sa
10
تجربة لابد من تكرارها
Pros:

الموقع والنظافة والاهتمام

Cons:

كل شي جميل

2026-01-23 • via Nuitee
J
Jasmin • solo_traveller • se
10
2026-01-20 • via Nuitee
F
Fahad • couple • us
10
2026-01-19 • via Nuitee