Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Lift / Elevator
Luggage storage
Tour desk
Currency exchange
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Small toilet
Noise issues
Cleanliness concerns

Categories

Cleanliness
7.58
Mixed sentiments; some cleanliness issues mentioned such as black mold and stains.
Service
9.05
General positivity towards staff service; particularly friendly and professional.
Location
9.09
Excellent location with good access to attractions and safety.
Room Quality
7.54
Some feedback on room design shortcomings; small toilet and layout issues.
Amenities
7.57
Mixed feedback; while amenities like the pool were appreciated, there were complaints on the lack of a dining table and poor soundproofing.
Value for Money
8.03
Generally viewed as good value, but some issues affect perception.
Food and Beverage
7.08
Concerns about the quality and presentation of breakfast.
Overall Experience
8.05
Overall positive experience despite the mentioned shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:08

Property Description

Luxurious Accommodation
Hotel Zelva Negra, nestled in the heart of El Poblado, offers 4-star luxury just steps away from El Poblado Park and Lleras Park. The air-conditioned rooms with free WiFi and private bathrooms ensure a comfortable stay for guests.

Dining and Relaxation
Indulge in delectable American dishes at the on-site restaurant or unwind with a refreshing cocktail at the bar. Wake up to an enticing American breakfast served daily. For relaxation, guests can take advantage of the indoor swimming pool.

Convenient Amenities
Each room at Hotel Zelva Negra is thoughtfully equipped with modern amenities like a flat-screen TV, safety deposit box, and cozy bedding. Some rooms even offer balconies with city views. The multilingual staff at the reception are always ready to assist, ensuring a pleasant stay for every guest.

Book your stay at Hotel Zelva Negra for a luxurious and convenient experience in Medellín!

Important information:

Children are allowed only with their parents or legal guardiansThis property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

8
Based on 1269 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 7.54
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 7.08
Overall Experience: 8.05
S
Sebastian • couple • de
9
2026-05-30 • via Nuitee
E
Erick • extended_group • us
10
2026-05-30 • via Nuitee
M
Matias • couple • cl
6
2026-05-29 • via Nuitee
A
ALEJANDRO JOSE • couple • cl
10
Excelente
Pros:

El hotel muy bueno, bien ubicado. La habitación muy buena, se escucha un poco el ruido de recepción pero nada alarmante.

2026-05-29 • via Nuitee
A
ARTUNDUAGA • solo_traveller • ec
10
2026-05-29 • via Nuitee
A
Andrea • solo_traveller • co
9
Comodidad
Pros:

La Ubicación,

Cons:

El café del desayuno 🫣

2026-05-29 • via Nuitee
A
Alvaro • couple • it
9
Pros:

The location and the environment. The receptionist Mariam was amazing and very helpful

2026-05-28 • via Nuitee
C
Carlos /Luis Angel • couple • pe
8
Cons:

Necesitan más personal de limpieza… no siempre tenían tiempo de limpiar las habitaciones

2026-05-28 • via Nuitee
R
Rincon • solo_traveller • co
8
2026-05-27 • via Nuitee
G
Gabriel • solo_traveller • us
10
Very Welcoming
Pros:

Friendly and Welcoming

2026-05-27 • via Nuitee
M
molina • couple • es
2
Una mala experiencia
Pros:

La habitación era limpia

Cons:

No hay citofono, no servía el ascensor a la hora del check out, la zona de desayuno estaba con charcos de agua, el café fatal. Una muy mala experiencia

2026-05-27 • via Nuitee
A
Aida • solo_traveller • us
9
2026-05-27 • via Nuitee
L
Lucas • couple • co
4
En términos calidad precio hay mejores opciones
Pros:

Las fotos que muestran de las habitaciones

Cons:

Que no era en realidad lo que mostraban

2026-05-26 • via Nuitee
G
Gabriela • solo_traveller • at
10
2026-05-26 • via Nuitee
N
Nelson • solo_traveller • co
9
Pros:

Muy comodo

2026-05-25 • via Nuitee
V
VICTOR MANUEL • solo_traveller • mx
3
2026-05-24 • via Nuitee
I
Izquierdo • couple • co
8
2026-05-24 • via Nuitee
Y
Yariela • solo_traveller • pa
5
2026-05-24 • via Nuitee
P
Pena • solo_traveller • pe
8
Pros:

Buena ubicacion

2026-05-22 • via Nuitee
M
Madalina • couple • ro
10
Pros:

Amazing staff

2026-05-21 • via Nuitee