Zedwell Underground Hotel Tottenham Court Rd

Hotels
8 (8932 reviews)
112 Great Russell Street , London , gb

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Facilities

Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Internet access
Housekeeping on request
Bulk dispenser for toiletries
Non-smoking rooms
Air conditioning
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great staff
Excellent location
Comfortable rooms
Cons:
Issues with cleanliness
High cost without daily cleaning
Room size and amenities lacking

Categories

Cleanliness
7
Multiple complaints about cleanliness, including hair and insects in the bed.
Service
9
Staff consistently highlighted as friendly and helpful, with commendations for specific staff members.
Location
9.5
Many reviews praise the excellent location close to key attractions.
Room Quality
8
Positive feedback on room comfort, but some mention of issues like humidity and size.
Amenities
7.5
Mixed mentions of amenities; some appreciated while others felt lacking.
Value for Money
7
High price point mentioned but some felt it was not justified based on services provided.
Food and Beverage
8
No specific comments, but breakfast options mentioned positively.
Overall Experience
8
Overall, guests had a good experience but noted some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:01

Property Description

Unique Windowless Rooms

Experience a tranquil stay in the heart of London at Zedwell Underground Tottenham Court Rd. With 187 windowless rooms, escape the city's hustle and bustle while enjoying a peaceful retreat.

Convenient Location

Situated just steps away from Dominion Theatre and Tottenham Court Road, our 3-star hotel offers easy access to popular attractions like British Museum and Leicester Square Underground Station. Explore the vibrant city with ease.

Helpful Reception Staff

Our dedicated reception team is always ready to assist you with tips and recommendations to make your stay unforgettable. Enjoy personalized service and local insights during your time at Zedwell Underground Tottenham Court Rd.

Book your stay now at Zedwell Underground Tottenham Court Rd for a relaxing and memorable London getaway.

Important information:

Please note that as part of Zedwell's commitment to the environment, multiple night stays will only have cocoon cleaning every 4 days. If you require a daily clean, additional charge will apply which the reception team can assist with when you arrive.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8
Based on 8932 reviews
Cleanliness: 7
Service: 9
Location: 9.5
Room Quality: 8
Amenities: 7.5
Value for Money: 7
Food and Beverage: 8
Overall Experience: 8
A
aglaia • extended_group • it
8
2026-06-20 • via Nuitee
A
Aswathi • solo_traveller • gb
6
Pros:

Clean

Cons:

The underground location makes it appear quite congested and makes you feel a bit claustrophobic.
You can hear the trains going and can feel the vivrations.

2026-06-20 • via Nuitee
V
viggiano • couple • it
9
2026-06-20 • via Nuitee
J
Jasper • solo_traveller • nl
5
Prima om te slapen en wegwezen
Pros:

De locatie

Cons:

Super basic en dat voor deze prijs.
Ontbijt was echt een aanfluiting. Deze krijg je buren van VQ. Voor 20EUR kreeg ik een sapje, lauwe yoghurt met cruesli, 1 hele aardbei en 3 blauwe bessen. Bespaar het geld en zoek een leuk ontbijt tentje op

2026-06-20 • via Nuitee
O
Olivier • solo_traveller • fr
8
2026-06-20 • via Nuitee
O
Ornella • extended_group • fr
6
2026-06-20 • via Nuitee
A
ashley • solo_traveller • ie
7
2026-06-20 • via Nuitee
I
Ilse • solo_traveller • nl
7
Pros:

Personeel en kamerinrichting

Cons:

Dat je de metro continu hoort

2026-06-19 • via Nuitee
S
Sukh • couple • gb
8
2026-06-19 • via Nuitee
J
Julia • couple • gb
1
Awful, completely unlike the pictures
Pros:

The location was okay and no traffic noise

Cons:

We got charged £40 to check in 45 minutes early, initially we were told check-in was in 15 minutes we said we would wait then all of a sudden check in was in 45 minutes and if we wanted to go to our room we needed to pay £40. We had to request a room change and the room was disgusting and aircon did not work, the bathroom was covered in black mould, the new room was no better but we gave up, aircon only worked out of the one of two vents in the new room. Staff are completely unhelpful and act as if you’re an inconvenience to them. We didn’t get fresh towels all week. Rooms and completely different then what the photos show, they are tiny once you’re in, far too small for two people to stay 4 nights. The hallways are dirty and the plumbing is awfully loud, you could hear next door room flushing their toilet, would not recommend this to anyone

2026-06-19 • via Nuitee
R
Renato • couple • br
10
2026-06-18 • via Nuitee
D
DESPOINA • solo_traveller • gr
10
2026-06-18 • via Nuitee
R
riccardocappai • family_with_children • it
6
Buona
Pros:

Pulizia

Cons:

Potevate mettere almeno una sedia

2026-06-18 • via Nuitee
R
Rosana Jose • solo_traveller • pt
5
2026-06-18 • via Nuitee
H
Hava • couple • gb
5
Pros:

Very central and east to find. Check in and out was super simple. The bed was massive and extremely comfortable.

Cons:

The shower was leaking too much into the rest on the bathroom. Could benefit from a bigger panelled door. Although only stayed a couple nights the room could benefit from a small tablet to at least get ready at. There was also no place to really store bags or hang anything.

2026-06-18 • via Nuitee
R
Roberta • couple • it
7
2026-06-17 • via Nuitee
F
Ferdn • family_with_children • de
10
2026-06-17 • via Nuitee
M
Mark • solo_traveller • gb
8
Comfortable, clean place to stay.
Pros:

Convenient for central London sights

Cons:

Nothing in particular. It is just a place to stay, nothing fancy.

2026-06-17 • via Nuitee
E
Emma • couple • gb
5
Pros:

Location, room is clean

Cons:

Hot, bad plumbing, rude staff, weird smells through corridors

2026-06-17 • via Nuitee
L
Laura • extended_group • ie
7
2026-06-17 • via Nuitee