Zedwell Underground Hotel Tottenham Court Rd

Hotels
8 (9290 reviews)
112 Great Russell Street , London , GB

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Express check-in/check-out
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great staff
Excellent location
Comfortable rooms
Cons:
Issues with cleanliness
High cost without daily cleaning
Room size and amenities lacking

Categories

Cleanliness
7
Multiple complaints about cleanliness, including hair and insects in the bed.
Service
9
Staff consistently highlighted as friendly and helpful, with commendations for specific staff members.
Location
9.5
Many reviews praise the excellent location close to key attractions.
Room Quality
8
Positive feedback on room comfort, but some mention of issues like humidity and size.
Amenities
7.5
Mixed mentions of amenities; some appreciated while others felt lacking.
Value for Money
7
High price point mentioned but some felt it was not justified based on services provided.
Food and Beverage
8
No specific comments, but breakfast options mentioned positively.
Overall Experience
8
Overall, guests had a good experience but noted some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:01

Property Description

Unique Windowless Rooms

Experience a tranquil stay in the heart of London at Zedwell Underground Tottenham Court Rd. With 187 windowless rooms, escape the city's hustle and bustle while enjoying a peaceful retreat.

Convenient Location

Situated just steps away from Dominion Theatre and Tottenham Court Road, our 3-star hotel offers easy access to popular attractions like British Museum and Leicester Square Underground Station. Explore the vibrant city with ease.

Helpful Reception Staff

Our dedicated reception team is always ready to assist you with tips and recommendations to make your stay unforgettable. Enjoy personalized service and local insights during your time at Zedwell Underground Tottenham Court Rd.

Book your stay now at Zedwell Underground Tottenham Court Rd for a relaxing and memorable London getaway.

Important information:

Please note that as part of Zedwell's commitment to the environment, multiple night stays will only have cocoon cleaning every 4 days. If you require a daily clean, additional charge will apply which the reception team can assist with when you arrive.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8
Based on 9290 reviews
Cleanliness: 7
Service: 9
Location: 9.5
Room Quality: 8
Amenities: 7.5
Value for Money: 7
Food and Beverage: 8
Overall Experience: 8
A
Anna • couple • ie
8
Pros:

Lokalizacja! Bardzo dobre położenie w centrum Londynu!

Cons:

Brak krzesła lub małego stolika w pokoju, zeby polozyc gdzieś swoje rzeczy. Hałas z metra troche utrudniał zaśnięcie.

2026-09-19 • via Nuitee
A
Alex • solo_traveller • fr
6
Pros:

La proximité des activités, visites, restaurant et des commerces
L'atypique de l'hôtel malgré quelque défaut !

Cons:

La propreté lit avec des cheveux a l'arrivée, douche pas propre cheveux et des taches !
Manque d'équipements exemple rangement pour les valises car tout était par terre
Un bon nettoyage serai parfait !

2026-09-19 • via Nuitee
M
Michael • solo_traveller • gb
7
2026-09-19 • via Nuitee
E
ELOY • solo_traveller • es
9
2026-09-19 • via Nuitee
W
Wenche • couple • no
7
2026-09-19 • via Nuitee
T
teresa • solo_traveller • gb
4
Pros:

Location

Cons:

Smelly bathroom mould in the shower a bug in the bed

2026-09-19 • via Nuitee
L
Luz • solo_traveller • us
6
Pros:

Good Ubucation

Cons:

The customer service, and the mattress it's was sintetic, It made me feel like I was drenched in sweat.

2026-09-19 • via Nuitee
G
Gemma • solo_traveller • gb
2
Pros:

Location

Cons:

Almost 200 and was given the worst room ever it seems tiny in the corner.
But i rate a stay based on how well i sleep, i was directly under a tube line it seems so had that ever few minutes was very loud didbt get much sleep. Everytine the tap was used it makes atrange loud whistle noiaes for ages.

2026-09-18 • via Nuitee
G
Giulia • solo_traveller • it
4
2026-09-18 • via Nuitee
R
Raquel • family_with_children • es
9
2026-09-18 • via Nuitee
M
MiguelAngel • couple • no
8
I like it. I will use it again for sure.
Pros:

Location, cleaness, service minded staff

Cons:

We had to change room once for bad smell

2026-09-17 • via Nuitee
מאי • couple • il
3
2026-09-17 • via Nuitee
T
Taylor-Smith • solo_traveller • gb
4
Smelly drains
Pros:

Convenient location for what I needed

Cons:

Everything just a little bit tired. The drainage in the room is poor. Come back after a day out and the room smells of sewage. Run the tap and shower for 10 mins and it stops smelling.

2026-09-17 • via Nuitee
T
Thanyaphong • couple • ch
7
2026-09-17 • via Nuitee
J
Józef Skóra • solo_traveller • pl
8
Pros:

Podobała mi się jakość do ceny, lokalizacja i śniadania.

Cons:

Nie podobał mi sie zapach lekkiej zgnilizny i odgłosy metra.

2026-09-17 • via Nuitee
A
Astrid • couple • dk
7
Rigtig god beliggenhed, ok pris, men det er vist også det
Pros:

Beliggenheden

Cons:

At man skulle betale 15 pund for at få opbevaret sin kuffert når man er der inden check ind tiden.
Lidt indelukket luft i rummene under jorden
Ingen rengøring mellem dagene

2026-09-17 • via Nuitee
C
Carlos • couple • es
1
Habitación en un sótano -5
Pros:

Lo único bueno era la localización

Cons:

No tiene ventanas ni había ventilación con lo que eso conlleva, el olor en el pasillo era espantoso, la habitación era muy pequeña, se sentía la vibración y el ruido del metro, el lavabo hacía mucho ruido cada vez que abrías o cerrabas el agua, y no había intimidad con los otros clientes (se escuchaba todo)

2026-09-16 • via Nuitee
C
Claudine Grech • solo_traveller • mt
8
2026-09-16 • via Nuitee
A
Alejandro • solo_traveller • es
1
Pros:

Lo único bueno que tiene es la ubicación

Cons:

Espejos sucios al entrar a la habitación , suelo sin barrer ,al tirar de la cadena del váter parece que vaya a explotar algo , enciendes el agua de la ducha o de la pila y hace un ruido que cuando lo hace el vecino a las 2 de la mañana se escucha desde la habitación . Suena el metro cuando pasa .
En recepción les digo que no entiendo perfecto el inglés que más despacio y solo se reían y seguían hablando igual .

2026-09-16 • via Nuitee
M
Martyn • solo_traveller • gb
8
Pros:

Location

2026-09-16 • via Nuitee