Hotel Hernandez CTG

Hotels
Independent
7.2 (58 reviews)
Bocagrande Cll 14 #1-60, Cartagena, Bolívar , Cartagena , CO

Facilities

Free breakfast
Free WiFi
24-hour front desk
Wheelchair accessible
Free breakfast
Smoke-free property
Free full breakfast
Change of towels (on request)

Review Highlights

Pros:
Good location
Friendly staff
Nice facilities
Beautiful views
Cons:
Limited breakfast variety
Cleanliness issues
Lack of hot water in some cases

Categories

Cleanliness
6.3
Some reviews mention cleanliness issues, particularly with breakfast variety.
Service
8.3
Many positive comments regarding the staff being helpful and friendly.
Location
8.3
Good location mentioned in several reviews.
Room Quality
7
Rooms are generally described positively but some issues mentioned.
Amenities
6.8
Facilities are appreciated, but some limitations noted.
Value for Money
6.8
Mixed feelings about value; some reviews suggest it may not be worth it.
Food and Beverage
6.8
Restaurant quality acknowledged, but limited breakfast variety criticized.
Overall Experience
7.3
Generally positive with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:18

Property Description

Experience the vibrant charm of Cartagena at Hotel Hernandez CTG, where every stay is an escape into comfort and luxury.

Recreational Paradise
Dive into relaxation with our refreshing outdoor pool, perfect for soaking up the sun. Unwind at our poolside bar with a refreshing cocktail as you enjoy stunning views.

Comfortable Accommodations
Stay in one of our 50 spacious, air-conditioned rooms, each equipped with a minibar for your convenience. Complimentary wireless internet ensures you remain connected during your stay.

Delicious Dining Options
Start your day with a complimentary full breakfast, served daily from 7:00 AM to 10:00 AM. Indulge your taste buds at our bar/lounge, the perfect spot to relax after a day of exploration.

Book your unforgettable getaway at Hotel Hernandez CTG today!

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Pool access available from 10:00 AM to 9:00 PM.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

7.2
Based on 58 reviews
Cleanliness: 6.3
Service: 8.3
Location: 8.3
Room Quality: 7
Amenities: 6.8
Value for Money: 6.8
Food and Beverage: 6.8
Overall Experience: 7.3
M
Molina Villegas solo_traveller co
5
Pros:

La ubicacion

Cons:

Las habitaciones son muy pequeñas por el.valor que se reservan, ademas sus paredes son en prefabricado y no aíslan el.sonido. Se escucha lo.que ocurre por fuera de las habitaciones y las habitaciones continuas.

Realmente la comodidad relación con el precio no se justifica.

2026-06-26 via Nuitee
F
Ferney family_with_children co
10
Excelente
Pros:

Todo delicioso mil gracias

2026-06-25 via Nuitee
S
Salazar Ibañez solo_traveller co
10
Hotel Hernández Perfecto 🏨🏨❤️
Pros:

El Hotel está bien ubicado, cumplió con mis expectativas y el personal muy atento. Especialmente Sebastián y todo el personal de recepción. Lo recomiendo y volvería a hospedarme en este Hotel 🏨🏨🏨

Cons:

Lo único sería cambiar la hora de salida. Por lo menos medio día o 1:00 pm. Ya que las personas que tenemos vuelo en la noche podríamos disfrutar mas de Cartagena. Por lo demás solo me queda ...Felicitarlos 🎉🎉🎊🎊

2026-06-25 via Nuitee
M
mayolanda solo_traveller co
9
2026-06-25 via Nuitee
A
Alicia solo_traveller ar
9
Muy buena
Pros:

Todo

Cons:

Todo estuvo bien

2026-06-25 via Nuitee
C
Couayrahourcq solo_traveller uy
9
Pros:

El desayuno en la terraza

2026-06-24 via Nuitee
M
Malaver Hernadez solo_traveller co
10
2026-06-24 via Nuitee
I
Isamar Gil solo_traveller uy
7
Pros:

La ubicación es muy buena

Cons:

El desayuno es muy pobre , poca variedad y cantidad

2026-06-24 via Nuitee
H
Hernando extended_group co
7
BUEN SITIO
Pros:

LA AHBITACION MUY CONFORTABLE

Cons:

HUBO ESCANDALO EN LA MADRUGADA EN EL PISO DE MI COMPAÑERO DE TRABAJO Y NO SE ACERCARON A PESAR DEL AVISO QUE SE LE DIO A LA RECEPCION

2026-06-24 via Nuitee
S
Santiago couple co
7
2026-06-23 via Nuitee
N
nati carvajal solo_traveller cl
8
Pros:

El personal muy amable, los chicos q atendian en el restaurant excepcionales, sobre todo santiago q un dia nos atendio muy bien

Cons:

Poca variedad en el desayuno

2026-06-23 via Nuitee
A
AngeloGeorge solo_traveller br
4
Hotel na inundação
Pros:

Localização boa.

Cons:

Portaria sem nenhum espaço. Quarto pequeno. Banheiro pequeno. O café da manhã é horrível. Os funcionários do café são extremamente rudes. Tratam os hóspedes como bandidos. A rua na frente do hotel fica totalmente inundada todas as vezes que chove. Chuveiro frio.

2026-06-22 via Nuitee
A
AngeloGeorge solo_traveller br
4
Hotel na inundação
Pros:

A localização e o custo benefício.

Cons:

Recepção pequena e apertada. Quarto pequeno. Banheiro pequeno e com chuveiro frio. Café da manhã péssimo. Funcionários do café da manhã agressivos. Mas o pior mesmo, é que a rua do hotel inunda toda vez que chove. Tivemos que esperar duas horas, a água baixar para entrar no hotel.

2026-06-22 via Nuitee
C
Cristina solo_traveller es
8
2026-06-22 via Nuitee
C
cristian andres couple co
7
Buenas instalaciones, pero personal sin alma
Pros:

Muy buena ubicación y atención de los recepcionistas

Cons:

Pesimos colchones, mala atención del personal del bar y aseadoras, desayuno sin opciones e insípido…

2026-06-21 via Nuitee
P
Peña solo_traveller co
8
2026-06-20 via Nuitee
J
juan miguel couple co
10
Pros:

La cercanía a la playa y llegares turísticos, además el desayuno estuvo 10/10

2026-06-20 via Nuitee
B
Boneu couple ar
9
Pros:

mejoraria el desayuno. más opciones vegetariana. quesos y panificados. las instalaciones hermosas.

2026-06-18 via Nuitee
C
CARRION DUARTE solo_traveller co
10
Aire acondicionado
Pros:

Ubicación

Cons:

El aire acondicionado se apaga de la nada y la habitación se encuentra caliente al regreso

2026-06-17 via Nuitee
G
GILSON SOBRINHO solo_traveller br
6
2026-06-15 via Nuitee