Hotel Chromatic

Hotels
9.3 (236 reviews)
29-21 Calle 29 , Guatapé , co

listing image 1
Show all photos

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Massage services
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable stay
Good breakfast
Cons:
Room cleaning issues
Basic amenities
Small room size

Categories

Cleanliness
8.59
Some issues mentioned regarding room cleaning and supplies, generally acceptable but needs improvement.
Service
9.99
Numerous praises for the staff's friendliness and helpfulness.
Location
10
Highly rated for being central and convenient.
Room Quality
8.55
Some concerns about room size and lack of windows, but generally comfortable.
Amenities
8.58
Basic amenities were lacking as noted, needs more variety.
Value for Money
9.54
Generally feels that the experience justifies the price, with some room for improvement in service.
Food and Beverage
9.59
Breakfast was often mentioned positively, but some variety issues noted.
Overall Experience
9.58
Overall positive experiences expressed, some minor complaints but most guests would recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:57

Property Description

Exquisite Dining Options
Embrace a culinary journey with our delectable à la carte and American breakfast menus. Indulge in a variety of flavors to kick start your day.

Modern Amenities
Enjoy the convenience of a flat-screen TV with cable channels in every room and stay connected with complimentary high-speed WiFi throughout the hotel.

Exceptional Service
Experience top-notch hospitality with a 24-hour front desk, airport transfers, and attentive room service to cater to all your needs during your stay.

For a seamless blend of comfort and convenience, book your stay at Hotel Chromatic today.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.3
Based on 236 reviews
Cleanliness: 8.59
Service: 9.99
Location: 10
Room Quality: 8.55
Amenities: 8.58
Value for Money: 9.54
Food and Beverage: 9.59
Overall Experience: 9.58
E
Eliane • extended_group • ch
9
Pros:

Zentral gelegenes und trotzdem ruhiges Hotel mit sauberen und zweckmässig eingerichteten Zimmern. Das Personal war sehr freundlich und zuvorkommen.

2026-06-26 • via Nuitee
M
Moreno • family_with_children • co
10
Excelente
Pros:

Desayuno, excelente atención

2026-06-19 • via Nuitee
J
JOSELUISCOLOMBO • solo_traveller • es
10
2026-06-15 • via Nuitee
K
Karine • extended_group • fr
10
Pros:

Emplacement au top, literie confortable, accueil formidable

Cons:

Rien

2026-06-13 • via Nuitee
E
Elena • solo_traveller • es
10
Cromática experincia 10!
Pros:

Todo! desde el personal, hasta todos los pequeños detalles. Hotel nuevísimo, standard europeo, sin dejar de lado las propias tradiciones. Calidad excelente en sus productos. La tarta de zanahoria exquisita, la mejor que he probado. El hotel es lindísimo, cuidadísimo en su diseño de interiores. El único hostel que tenía secador de pelo jajaja! fantasía

Cons:

Solo una sugerencia: enchufes más cercanos a las camas y una lamparita de noche

2026-06-11 • via Nuitee
C
Cindy • family_with_children • pr
10
Pros:

Excelente hotel, su servicio y atenciones son las mejores. Un personal muy atento. El desayuno muy bueno y el café es exquisito.
Sin duda alguna volvería a quedarme

2026-06-10 • via Nuitee
S
Szymon • family_with_children • pl
9
2026-06-10 • via Nuitee
M
Marilyn • solo_traveller • pr
10
Pros:

La atención de la empleada

Cons:

Un poco incomodo cuartos

2026-06-07 • via Nuitee
S
Steffen809 • solo_traveller • de
9
Schönes Ambiente
Pros:

Ambiente

Cons:

Etwas hellhörig

2026-06-06 • via Nuitee
L
laura • couple • gb
6
2026-06-04 • via Nuitee
R
Raizbet • family_with_children • ve
10
Grandiosa!!!!
Pros:

Me encantó el desayuno y la atención del personal. La ubicación fabulosa.

2026-05-30 • via Nuitee
K
Karoll • solo_traveller • co
9
2026-05-24 • via Nuitee
I
irene • solo_traveller • it
9
Hotel molto carino...
Pros:

Ottima posizione, a qualche minuto dalla piazza principale. L'hotel è molto carino e pulitissimo. Ottima colazione con una delizia fetta di torta di carote e ottimo cappuccino che si possono richiedere anche in camera. Staff gentile. Consiglio di scegliere la camera tripla con balconcino perché le altre non hanno finestre, anche se il balcone dà sulla stradina e non sulla città.

Cons:

Purtroppo per adesso ci sono dei lavori nella stradina. Non è colpa dell'hotel ma può essere un problema in questo periodo. Se sì vuole leggere, non ci sono abat-jour

2026-05-22 • via Nuitee
M
mesa • solo_traveller • co
10
Pros:

El hotel es muy lindo, los colores combinan fantástico. El personal muy atento, la ubicación de lo mejor. Súper recomendado, pero pidan habitaciones lejos del ascensor.

Cons:

La habitación que me tocó esta en el segundo piso junto a la puerta del ascensor y se siente mucho ruido.

2026-05-20 • via Nuitee
M
Morgane • couple • fr
10
Très bon rapport qualité / prix
Pros:

Boutique hôtel très central dans Guatapé. La chambre était confortable et le rapport qualité prix était top.

2026-05-19 • via Nuitee
P
Pascal • solo_traveller • fr
10
Pros:

Top! Propre, confortable et bien placé.
Personnel plein d'attention et très pro.
Bravo 👏

2026-05-18 • via Nuitee
W
Wilson • couple • co
9
Que buen sitio para estar descansar
Pros:

La hubicacion y el aseo

Cons:

Nada

2026-05-15 • via Nuitee
J
Jose Julian • solo_traveller • co
10
2026-05-13 • via Nuitee
A
Alfredo • solo_traveller • ar
10
2026-05-12 • via Nuitee
S
Simeily Rodriguez • solo_traveller • pa
8
Pros:

Ubicacion, limpieza y trato de personal

Cons:

Se escuchaba mucho los ruidos en el interior del hotel, entre habitaciones. Las habitaciones un poco pequeñas.

2026-05-04 • via Nuitee