Raffles London at The OWO

Hotels
•
Raffles
9.5 (207 reviews)
57 Whitehall , London , GB

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Incredible staff
Beautiful historic building
Outstanding location
Superb amenities
Excellent overall experience
Cons:
Value for money could be better
Breakfast service could be slow

Categories

Cleanliness
9.5
The room was spacious, light, very clean, elegant.
Service
10
Incredible staff, warm and attentive; first class historical property.
Location
10
Fantastic location, connecting Westminster to Trafalgar Square.
Room Quality
9.5
Large, comfortable rooms, beautiful historic building.
Amenities
9.5
Great pool, spa, lovely restaurants, and set lunch menus.
Value for Money
8.5
Some guests found the quality to price ratio not ideal.
Food and Beverage
9
Scrumptious breakfasts with impeccable service.
Overall Experience
10
Best stay in London; everything about the stay was fantastic.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:29

Property Description

Luxurious Accommodations with Stunning City Views
Experience the epitome of luxury at Raffles London at The OWO, where each 5-star room offers breathtaking city views, air-conditioning, and top-notch amenities including a coffee machine and a flat-screen TV.

Indulge in Exquisite Dining Options
Savor a delightful culinary journey at our on-site restaurant, offering a diverse menu of British, Mediterranean, and European cuisine. Whether you prefer a buffet, à la carte, or continental breakfast, we cater to all dietary preferences with vegetarian, vegan, and gluten-free options available.

Exceptional Leisure Facilities and Services
Relax and unwind with access to our indoor pool and sauna, or stay connected with complimentary WiFi throughout the property. Our multilingual staff is dedicated to ensuring your stay is seamless, providing assistance in Arabic, Mandarin, Danish, and German. Book now for an unforgettable stay at Raffles London at The OWO.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Property Video

Guest Reviews

9.5
Based on 207 reviews
Cleanliness: 9.5
Service: 10
Location: 10
Room Quality: 9.5
Amenities: 9.5
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 10
M
Mike • family_with_children • gb
10
2026-09-16 • via Nuitee
S
Steven • couple • gb
10
Perfect
Pros:

Perfect. Secret bar is a highlight

Cons:

No negatives. All excellent

2026-09-12 • via Nuitee
E
Evgeniya • family_with_children • es
10
2026-09-11 • via Nuitee
P
Paul • solo_traveller • gb
10
Stunning Hotel in a great location
Pros:

The staff and service are outstanding. Beautiful hotel with a very interesting history

Cons:

Service charge for cleaning the room

2026-09-07 • via Nuitee
M
Mikko • extended_group • fi
10
2026-09-04 • via Nuitee
E
ELIZABETH • couple • gb
10
First class hitel staff and food in a beautiful building.
Pros:

This is an exceptional hotel with first class service and delicious food. It’s now our favourite London hotel and we will definitely return. The staff could not have done more. Javier looked after us at the start and every member of staff was thoughtful and attentive. For once a totally faultless stay in a hotel where undoubtedly the customer is their first priority. Many thanks to all who made our stay so memorable.

2026-09-03 • via Nuitee
P
Priya • solo_traveller • in
9
Pros:

Everything

Cons:

Mattress not to my firmness

2026-09-02 • via Nuitee
A
Abdelouahab • solo_traveller • fr
10
2026-08-31 • via Nuitee
K
Kate • couple • gb
10
Perfect stay
Pros:

Fabulous hotel in a great location and exceptional staff

2026-08-28 • via Nuitee
L
Le Grand • couple • ca
10
I want to live at Raffles. Best hotel ever
Pros:

Everything

Cons:

Nothing. Raffles is perfection

2026-08-14 • via Nuitee
S
Sibel • couple • tr
8
2026-08-13 • via Nuitee
A
Alyoscha • couple • gb
10
Pros:

Best Hotel in London. From rooms to service, just excellent and it never feels crowded

2026-08-11 • via Nuitee
S
scarlett • couple • gb
10
2026-08-10 • via Nuitee
J
James • couple • gb
10
Fantastic very special stay.
Pros:

Location, history, staff, services were all excellent

2026-08-09 • via Nuitee
H
hainitchi • couple • ae
10
Will be glad to come back
Pros:

Everything

Cons:

It is rather about a mistake made by the team, when they charged me for nothing .

2026-08-07 • via Nuitee
M
Mesut • family_with_children • tr
9
2026-08-03 • via Nuitee
E
Evgeniya • family_with_children • es
10
2026-08-02 • via Nuitee
N
Nikolaj • family_with_children • nl
10
2026-07-23 • via Nuitee
A
ANITA • couple • gb
8
2026-07-19 • via Nuitee
Y
yuwei • family_with_children • gb
4
Cons:

some of the staff has attitude issues which made bad influence on our mood

2026-07-18 • via Nuitee