The Municipal Hotel Liverpool - MGallery Collection

Hotels
•
MGallery
8.8 (6676 reviews)
Municipal Building Dale Street , Liverpool , GB

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Beautifully decorated for X-mas
Attentive and friendly staff
Spacious and clean suites
Great location for shopping
Cons:
Drinks are pricey
Breakfast options could be improved
Room size disappointing for 5-star pricing

Categories

Cleanliness
9.03
The reviews mentioned that the suite was spacious and clean, and the hotel was clean all over.
Service
9.5
The staff were described as attentive, friendly, and helpful, going above and beyond.
Location
9.54
The hotel is in a fantastic location, ideal for shopping and dining.
Room Quality
7.99
While the room was described as comfortable and clean, there were comments about the size being underwhelming for a 5-star hotel.
Amenities
8.52
The bar area was stunning, although some improvements could be made in the non-alcoholic beverage selection.
Value for Money
7.98
Comments indicated that the pricing may not match the expectations for a 5-star hotel experience.
Food and Beverage
8.53
The breakfast options were deemed limited, but specific items such as the omelette received high praise.
Overall Experience
9.3
Guests felt welcomed and had a wonderful stay, mentioning the festive atmosphere and overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-27 13:13

Property Description

Luxurious Amenities and Services
Experience the epitome of luxury at The Municipal Hotel Liverpool - MGallery with air-conditioned rooms, room service, and a concierge service.

Dining and Entertainment
Indulge in a delightful culinary experience at the on-site restaurant and bar, offering buffet, à la carte, and continental breakfast options.

Prime Location
Situated in the heart of Liverpool, this hotel is just steps away from Royal Court Theatre and other iconic attractions like Liver Building and Albert Dock. Book your stay now at The Municipal Hotel Liverpool - MGallery for an unforgettable experience.

Important information:

Please note that the spa is for adults only, aged 18 and over.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPL

Location

Property Video

Guest Reviews

8.8
Based on 6676 reviews
Cleanliness: 9.03
Service: 9.5
Location: 9.54
Room Quality: 7.99
Amenities: 8.52
Value for Money: 7.98
Food and Beverage: 8.53
Overall Experience: 9.3
C
Callum • couple • gb
8
Spot on
Pros:

Amazing place, great location and the bar area is outstanding. Big spacious room

Cons:

Couple of hairs in the shower when we got in, attention to detail wasn’t 100%

2026-09-19 • via Nuitee
T
Tony • couple • ie
3
This is not a 5* hotel
Pros:

This is not a 5* hotel by any stretch of the Imagination. Its an ok 4*. Beautiful public area, basic room small rooms. If this is considered 5* it clearly doesn't take much for a hotel to achieve that rating. Its way overpriced for what it is.

Cons:

Small room, seriously overpriced for what it is, not a great location.

2026-09-19 • via Nuitee
C
Caren • couple • gb
9
2026-09-19 • via Nuitee
C
Chiedu Florence • solo_traveller • gb
9
Pros:

The environment was clean

Cons:

Guest are not allowed to use any leisure activity unless you pay for the spa not even the swimming pool

2026-09-19 • via Nuitee
J
Jacqui • couple • gb
10
2026-09-19 • via Nuitee
C
craig • couple • gb
9
Amazing as always
Pros:

This hotel is amazing the wife and I come and stay here twice a year and we live in liverpool.

Cons:

The only issue i have with this hotel is the rooms are a little on the small side.

2026-09-18 • via Nuitee
R
Rebaone • couple • za
8
Good value for money.
Pros:

Great location. Friendly staff. Decent sized room and great amenities.

Cons:

The matt is really old school and triggered my sinusitis. We couldn’t figure out how to turn off the towel warmer in the bathroom which was really really hot.

2026-09-18 • via Nuitee
A
Alex • couple • gb
10
2026-09-16 • via Nuitee
K
Kieran • couple • ie
9
brilliant
Pros:

excellent

Cons:

excellent

2026-09-16 • via Nuitee
K
Kathryn • couple • gb
8
Lovely stay, would definitely visit again, but would go elsewhere for breakfast sadly.
Pros:

Beautiful decor and great location. Very comfortable beds and spacious rooms.

Cons:

The full English breakfast was quite disappointing, especially for £30 per head.

2026-09-16 • via Nuitee
M
Matthew • solo_traveller • gb
10
High end place to stay in L1 with a beautiful lounge bar
Pros:

Beautiful building, great location. Bar is a beautiful place to hang out

2026-09-16 • via Nuitee
S
Ste • couple • gb
10
2026-09-16 • via Nuitee
T
Timothy • solo_traveller • gb
7
Pros:

A grand historic building in a decent location.

Cons:

Room seemed v small

2026-09-15 • via Nuitee
A
Adem • couple • au
10
Superb
Pros:

The location was amazing, the staff, the facilities, the room was all amazing

Cons:

There wasn’t anything I didn’t like

2026-09-15 • via Nuitee
J
Juan • couple • es
6
Pros:

Ubicación

Cons:

Muy baja calidad - precio...hotel no equiparable a un 5 estrellas

2026-09-14 • via Nuitee
P
peinado • solo_traveller • br
6
Ruim
Pros:

Do bar , pelo atendimento cordial

Cons:

Do quarto . Se eu soubesse que o quarto ficava no subsolo e não tinha janelas, teria reservado outro hotel

2026-09-14 • via Nuitee
K
Kumbazu • couple • gb
5
2026-09-14 • via Nuitee
K
Kellie • couple • gb
10
2026-09-14 • via Nuitee
L
Lauren • couple • gb
4
Overrated would not class as 5 star.
Pros:

Lovely bar area and restaurant, close to the centre.

Cons:

We were here to celebrate a birthday. The doorman looked down on us helped everyone else with their luggage. On coming into the hotel over our 2 night stay were never greeted just ignored. Lobby was busy could hardly move or leave when checking in and out. Rooms were very small we had a deluxe. No area with mirror to sit and do hair and make up. Carpets were dirty in the room.

2026-09-14 • via Nuitee
C
Charlie • couple • gb
10
2026-09-14 • via Nuitee