Facilities

Non-smoking rooms
Air conditioning
Room service
Luggage storage
Non-smoking throughout
Adult only
Staff adhere to local safety protocols
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
See all facilities

Review Highlights

Pros:
High-quality service
Beautiful and clean rooms
Great location
Cons:
Breakfast quality could be improved
Room sizes could be larger
Price considered high by some guests

Categories

Cleanliness
9.46
Immaculately clean room as noted in positive reviews.
Service
9.43
Staff were described as friendly and helpful, contributing to a positive service experience.
Location
9.47
Convenient location noted repeatedly, especially for strolling to restaurants.
Room Quality
8.92
Room size mentioned as small in some reviews, reducing overall score.
Amenities
8.95
Some reviews highlight lacking breakfast quality and amenities.
Value for Money
8.41
Prices considered high for room size and facilities.
Food and Beverage
7.96
Breakfast quality was criticized, affecting the score.
Overall Experience
9.43
Guests had a very positive overall experience, with numerous praises.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 15:09

Property Description

Luxurious Accommodation

Indulge in air-conditioned rooms with top-notch amenities including a coffee machine, minibar, and a flat-screen TV for the ultimate comfort during your stay at No.4 Carlton.

Prime Location

Explore the vibrant city of Southampton with popular attractions such as The Mayflower Theatre and Southampton Guildhall just a stone's throw away from this centrally located 5-star hotel.

Convenient Services

Enjoy hassle-free travel arrangements with a paid airport shuttle service and take advantage of room service and luggage storage facilities for a seamless stay at No.4 Carlton.

Book now for an unforgettable experience at No.4 Carlton in the heart of Southampton!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 512 reviews
Cleanliness: 9.46
Service: 9.43
Location: 9.47
Room Quality: 8.92
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 7.96
Overall Experience: 9.43
B
Becky • couple • gb
9
2026-05-30 • via Nuitee
A
Aaron • couple • gb
10
Pros:

The hotel itself was really lovely, a small boutique-style hotel, with everything you'd need. Our room was very nice, spacious, clean, bright, with good air conditioning (we stayed during the recent hot May bank holiday). Although it says there's no parking available, they mean there's no free onsite parking. But the street the hotel is on you can park and pay (free between 8pm-8am). Staff were all great, and the breakfast was also lovely! We'll be back again soon.

Cons:

Can't really fault it.

2026-05-29 • via Nuitee
D
Deepthi • solo_traveller • gb
10
Pros:

Everything

Cons:

Nothing

2026-05-28 • via Nuitee
N
Nor Atiqah • couple • my
10
2026-05-27 • via Nuitee
M
Margene • couple • us
10
2026-05-27 • via Nuitee
C
Carol • couple • us
9
Wonderful way to treat yourself in Southampton
Pros:

Great location, beautiful interior, roomy rooms, loved the skylight in Monarch room, great room amenities, excellent breakfast, comfortable bed, climate control worked well, staff very nice and helpful, all around worth the price for a much much better than typical hotel.

Cons:

Scald protector kept water from being as hot as desired in shower, could never figure out hot water for sink.

2026-05-23 • via Nuitee
D
davis • solo_traveller • gb
10
Highly recommended
Pros:

Exceptional room with complimentary drinks

Cons:

Nothing

2026-05-20 • via Nuitee
J
Jason • couple • gb
10
Fantastic beautiful hotel, great breakfast
Pros:

Very stylish and beautifully presented

Cons:

Parking

2026-05-17 • via Nuitee
A
Andreas • couple • de
10
👍
Pros:

Sehr gepflegte Unterkunft in guter Lage

2026-05-17 • via Nuitee
A
avraham • solo_traveller • il
10
2026-05-13 • via Nuitee
J
Jochem • solo_traveller • gb
9
Great place to stay
Pros:

I stayed in room 7 which was excellent and very comfortable. The breakfast is very good and the staff super helpful and friendly.

Cons:

Area is not the best, but I think that is more because it is Southampton rather than specifically related to the surrounding streets

2026-05-08 • via Nuitee
R
Rodney • couple • gb
10
Perfect hotel highly recommend
Pros:

Excellent property comfortable bed great pillows the room was beautiful everything you need was there tooth bruises Coke water ect dressing gowns slippers …the breakfast was exceptional presentation was fabulous

Cons:

NA

2026-05-06 • via Nuitee
F
Faris • couple • ch
7
2026-05-06 • via Nuitee
A
ANDREW • couple • gb
9
A great chill out weekend with the comforts with an extremely tastefully decorated hotel.
Pros:

Breakfast was excellent, location of the hotel great especially if your visiting the theatre.

Cons:

Nothing

2026-04-28 • via Nuitee
R
Robert • couple • gb
10
High quality hotel, well located with very friendly staff and excellent breakfast.
Pros:

Great welcome in very comfortable hotel.

2026-04-26 • via Nuitee
E
Evie • solo_traveller • gb
10
2026-04-23 • via Nuitee
D
Dean • solo_traveller • gb
10
2026-04-21 • via Nuitee
D
Dean • solo_traveller • gb
10
2026-04-21 • via Nuitee
R
Robert • couple • us
8
2026-04-20 • via Nuitee
A
Andrew • couple • gb
10
Super Southampton all because of the Carlton Staff….thank you!
Pros:

Great location. Beautiful building inside and out. Decor was impressive and stylish. Staff were incredibly friendly and knowledgeable , went out of their way to make stay even better. Check out Amanda’s home made cheese straws at breakfast….!!! Superb!!!

Cons:

Can’t think of anything that should be changed.

2026-04-18 • via Nuitee