Ilford Grand Hotel

Hotels
8.2 (1689 reviews)
130 Cranbrook Road , Ilford , GB

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and tidy
Great location
Friendly staff
Good value for money
Cons:
Small rooms
Some cleanliness issues
Limited amenities

Categories

Cleanliness
8.03
Reviews mentioned cleanliness positively, but some issues like curtains not being clean and maintenance needed.
Service
8.5
Staff were noted as friendly and helpful, adding to a positive service experience.
Location
8.54
Great location near transportation and amenities, positively mentioned in multiple reviews.
Room Quality
7.49
Rooms were frequently noted as small, but there was also mention of modern design.
Amenities
8.02
Basic amenities were available, but some guests reported missing items like Wi-Fi and hand towels.
Value for Money
8.48
Good value for the price, with some guests feeling they received good amenities and service.
Food and Beverage
8.03
Breakfast options noted as satisfactory, though some felt it could be more varied.
Overall Experience
8.5
Despite some drawbacks, guests generally enjoyed their stay and saw value in the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:28

Property Description

Convenient Location:

  • Situated near Barking and East Ham
  • Close proximity to Gants Hill

Comfortable Rooms:

  • Some rooms equipped with kitchen amenities
  • All rooms include bed linen and towels

Delightful Extras:

  • Free WiFi and luggage storage available
  • Multilingual reception staff and continental breakfast

Experience convenience and comfort at Ilford Grand Hotel. Book your stay now for a memorable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 1689 reviews
Cleanliness: 8.03
Service: 8.5
Location: 8.54
Room Quality: 7.49
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8.5
M
Mirosława • couple • pl
8
2026-10-17 • via Nuitee
I
Ioana alina • family_with_children • ro
10
Pros:

Excepțional totul!!!!

2026-10-17 • via Nuitee
D
Despa • couple • gb
3
Strongly Avoid room number 110
Pros:

I don’t know!

Cons:

Room 110 was very noisy due to the very large duct fans located outside the building, yet positioned right next to the window. I asked the receptionist to change my room, and he told me that all the rooms were occupied.

2026-10-16 • via Nuitee
A
Amandeep • couple • gb
10
I had a lovely stay at this hotel! The staff are absolutely amazing, very friendly, polite, and welc
Pros:

The hotel staff are extremely friendly, helpful, and welcoming. The food is also very nice and delicious. I really enjoyed my stay here and would highly recommend this hotel to everyone! ❤️�

Cons:

Otherwise, everything is excellent, and I had a very good stay. ❤️ The only suggestion I would make is that every room should have complimentary bottles of drinking water for guests. The rooms already have tea, coffee, and other essentials, but drinking water is missing. It would be great if the hotel could provide water bottles in every room to make guests’ stays even more comfortable.

2026-10-16 • via Nuitee
T
Titas • family_with_children • gb
10
2026-10-15 • via Nuitee
S
SaberAhmed91 • family_with_children • gb
7
My night
Pros:

Quality - Standards hotel room and with everything you expect inside the room.

Cons:

Overpriced and checking in took longer than expected. Simple things shouldn't be complicated.

2026-10-15 • via Nuitee
S
Salma • family_with_children • gb
1
Pros:

Friendly staff

Cons:

Bed and pillow very uncomfortable it gave me sore back and headache

2026-10-15 • via Nuitee
D
Dawid • solo_traveller • fr
8
2026-10-14 • via Nuitee
R
Richard • solo_traveller • sk
7
2026-10-14 • via Nuitee
J
james • solo_traveller • ie
4
Staff in reception were so friendly. Very nice. Plenty of shops pubs and restaurants around.
Pros:

Staff were very nice. Very welcoming. Lots of shops and pubs nearby.

Cons:

Location was average. No athmosphere whatsoever. Breakfast room was very very average. Not a bit welcome or cosy.

2026-10-13 • via Nuitee
N
Nikita • solo_traveller • gb
5
Overrated on booking.com
Pros:

Location is central

Cons:

The hotel was booked last minute due to work commitments
When you book you already pay directly via booking.com then hotel sends you an email to bring ID and also charge £40 deposit towards the room, I didn’t realise until I was told at the reception. I made the deposit and that money will be back into my bank account in the next 2 to 3 working days.
There is no intercom
The toilet was used before I got the room by someone else. As I saw poo marks in the toilet. Or else must be not clean. The room wasn’t vacuumed
The bed wasn’t comfortable and I could hear the pressure from the tap or something go all night it had a funny sound that made hard to sleep especially I had meeting to attend this morning.

2026-10-13 • via Nuitee
B
Belen • extended_group • es
1
Pésimo
Pros:

Nada

Cons:

La habitación olía a tabaco todos los días tuvimos que comprar ambientador
La moqueta y las cortinas con más suciedad que un vertedero

2026-10-13 • via Nuitee
J
Jaiderson Victor • solo_traveller • gb
10
2026-10-12 • via Nuitee
M
Márquez Martínez • family_with_children • es
7
En general bien para unos dias de visita a Londres.
Pros:

La ubicación buena a 5 mint. del metro que te deja en el centro de Londres en unos 35 mint. aproximadamente. Hay negocios de alimentación 24 horas 7/7 justo en frente. Esta situado en una gran avenida que en la que hay todo tipo de negocios para comer y comprar, pero nosotros solo paseamos para verlo.
Elegimos alojarnos en apartamento y no desayunamos en el hotel, no podemos opinar.
En general estaba limpio, aunque le hace falta pintar las paredes, algunas cosas son mejorables.
Teníamos algunas sabanas y toallas de más a nuestra disposición para usar.
El apartamento esta equipado con toallero secatoallas, secador del pelo, plancha, tendedero de ropa, lavadora microondas, cafetera y utensilios de cocina.

Cons:

Quizas la zona es lo que menos nos gusto, para la zona en la que esta de Londres el precio a lo mejor es un poco elevado, pero aceptable.
Deberian poner funda lavable en el sofá, tenía manchas de anteriores huespedes, asi podrían cambiarlas para cada huesped igual que las sabanas.
Las paredes del apartamento les hace falta ya pintar y el horno tambien un poco sucio pero por lo demás aceptable.

2026-10-12 • via Nuitee
S
sarwar • couple • nl
7
Goed!
Pros:

Locatie

Cons:

Bij inchecken moest ik een borg van 40 pond betalen, wat ik niet eerder had meegemaakt!

2026-10-12 • via Nuitee
H
Hinda • family_with_children • gb
6
2026-10-12 • via Nuitee
G
Gordon • solo_traveller • gb
9
Cons:

No parking

2026-10-11 • via Nuitee
J
Julian • solo_traveller • gb
7
Pros:

Simple - but fresh fruit and you can make. sliced cheese sandwich

2026-10-09 • via Nuitee
M
Matt • couple • gb
10
2026-10-08 • via Nuitee
K
Kyle • couple • gb
5
2026-10-08 • via Nuitee