ALVILLA - Jalan Sultan Ismail

Hotels
8.9 (138 reviews)
Jalan Sultan Ismail , Kuala Terengganu , my

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Facilities

Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Tour desk
Car hire
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Comfortable stay
Cons:
Parking difficulties
Issues with check-in
Cleanliness concerns

Categories

Cleanliness
7.6
Multiple reviews highlighted issues with cleanliness, including poor maintenance and unpleasant smells.
Service
9.1
General satisfaction with service mentioned, but some inconsistency in check-in process noted.
Location
9.6
Convenient and central location was praised in several reviews.
Room Quality
9.1
Rooms were reported to be spacious and clean, contributing to a comfortable stay.
Amenities
9.1
Amenities were generally satisfactory with no major complaints.
Value for Money
8.1
Some reviews indicated the price did not match the quality provided, suggesting a need for better value.
Food and Beverage
9.1
No specific comments on food, standard quality for this hotel tier.
Overall Experience
9.5
Overall enjoyment of stays was reported, with a high likelihood of return, showcasing positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 17:22

Property Description

Luxurious Accommodation
Indulge in soundproof rooms, free WiFi, and a terrace at the recently renovated ALVILLA - Jalan Sultan Ismail aparthotel.

Modern Amenities
Enjoy a fully equipped kitchenette, flat-screen TV, private bathroom, and city views in the air-conditioned rooms.

Convenient Location
Located near popular attractions like the State Museum of Terengganu and Crystal Mosque, with easy access to airport transfers and car rental services.

Book now for a memorable stay at ALVILLA - Jalan Sultan Ismail!

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 138 reviews
Cleanliness: 7.6
Service: 9.1
Location: 9.6
Room Quality: 9.1
Amenities: 9.1
Value for Money: 8.1
Food and Beverage: 9.1
Overall Experience: 9.5
T
teoh • solo_traveller • my
9
Pros:

Very comfortable stay and super close to town. The host was also highly responsive and easy to talk to.

2026-05-29 • via Nuitee
T
Tracy • solo_traveller • my
9
2026-05-15 • via Nuitee
S
Shamsul Kamal • family_with_children • my
9
The stay was great, enjoyable and relaxing. Will stay here again whenever we are in Kuala Terengganu
Pros:

Very clean.. Space is just nice for me and my family

Cons:

Access using wheelchair from the main road is difficult.. But we managed

2026-04-22 • via Nuitee
R
razali • extended_group • my
10
2026-04-07 • via Nuitee
T
Tan SJ • couple • my
8
2026-04-02 • via Nuitee
D
Dayana • extended_group • my
10
2026-03-25 • via Nuitee
F
Ferosdi • extended_group • my
9
2026-03-12 • via Nuitee
L
Lee • couple • my
10
2026-03-08 • via Nuitee
L
longfei • extended_group • us
10
Pros:

Great location. very close to Chinatown. The rooms are clean and comfortable. Definitely will book it again next time in town.

2026-03-07 • via Nuitee
W
Wawa • extended_group • my
10
2026-03-02 • via Nuitee
T
TRADING • family_with_children • my
8
Come back next time
Pros:

All ok

Cons:

All ok

2026-01-29 • via Nuitee
D
ding qiang • extended_group • my
10
2026-01-16 • via Nuitee
S
Siti Norhawa • extended_group • my
6
2026-01-16 • via Nuitee
S
Syahrizal • couple • my
10
2026-01-09 • via Nuitee
N
Nur Atiqah • extended_group • my
10
Im satisfied 😊
Pros:

We booked the big room and it was so spacious and we like it. The staff was very helpful to answer all the questions 👍🏽

Cons:

Lack of floor mat

2026-01-09 • via Nuitee
N
norhisham • family_with_children • my
10
lokasi yang strategik
Pros:

bilik yang luas dan selesa

Cons:

parking yang limited

2026-01-08 • via Nuitee
R
Ruzila • extended_group • my
8
2026-01-06 • via Nuitee
N
Nohudahidayu • extended_group • my
9
2026-01-03 • via Nuitee
I
izzati ati 98 • family_with_children • my
10
2026-01-02 • via Nuitee
M
Mohammad Nasri • extended_group • my
7
Pros:

Bersih dan kemas

Cons:

Tiada personal parking..parking berbayar

2025-12-31 • via Nuitee