Luna Hotel by Moonknight

Hotels
7.8 (1156 reviews)
102 Jalan Tanjong Tokong , George Town , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Outdoor furniture
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Comfortable rooms
Cons:
Cleanliness issues
Lacking amenities
Misleading facilities

Categories

Cleanliness
6.63
Several mentions of dirty or old sanitary fittings and a cockroach found.
Service
8.6
Positive mentions of helpful staff and prompt resolution of issues.
Location
8.64
Good location near restaurants and attractions.
Room Quality
8.09
Some positive comments about comfort, though issues with the air conditioning noted.
Amenities
7.12
Facilities were lacking and some specific amenities were missing like fridge.
Value for Money
7.58
Mixed reviews; some guests found it satisfactory while others felt it was overpriced.
Food and Beverage
8.13
No comments directly mentioning food and beverage quality.
Overall Experience
7.6
Overall a decent experience with a mix of positive and negative feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:54

Property Description

Modern Amenities
Luna Hotel by Moonknight offers rooms equipped with free WiFi, private bathrooms, and city views. Guests can enjoy modern amenities ensuring a comfortable stay.

Convenient Location
Situated in George Town, the hotel is near popular attractions like Straits Quay, Penang Botanic Gardens, and Tanjung Tokong Beach, making it an ideal choice for travelers looking to explore the area.

Ease of Access
With Penang Times Square and Penang Hill in proximity, Luna Hotel by Moonknight provides easy access to key destinations, along with the convenience of Penang International Airport only 19 km away.

Book your stay at Luna Hotel by Moonknight today for a memorable experience!

Important information:

Please note that the Double Room doesn’t have windows.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for MYR 50 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1156 reviews
Cleanliness: 6.63
Service: 8.6
Location: 8.64
Room Quality: 8.09
Amenities: 7.12
Value for Money: 7.58
Food and Beverage: 8.13
Overall Experience: 7.6
S
suze • solo_traveller • id
9
Pros:

I loved my stay. People are so friendly, I felt really warm and welcomed there. The room can be a bit cold downstairs and the water is not so hot but overal such a gem. I loved it !@!

Cons:

Waterpressure, no hot water in shower (warm but not hot).

2026-06-05 • via Nuitee
H
Hazrina • extended_group • my
6
2026-06-04 • via Nuitee
H
HIDAYAH • couple • my
10
2026-05-31 • via Nuitee
B
Banu • extended_group • my
5
2026-05-31 • via Nuitee
S
suze • solo_traveller • id
8
2026-05-29 • via Nuitee
R
Rudy • solo_traveller • my
7
Pros:

Basic facilities available. Hot shower. Internet. TV

Cons:

Soundproof should be better.

2026-05-28 • via Nuitee
K
K Parimalam • extended_group • my
9
2026-05-25 • via Nuitee
B
Baba • solo_traveller • my
9
2026-05-25 • via Nuitee
I
IZZULAZMIR • extended_group • my
10
Good choice
Pros:

Location

Cons:

Nil

2026-05-21 • via Nuitee
F
Firdaus Aliwi • solo_traveller • my
9
2026-05-21 • via Nuitee
S
Syed • solo_traveller • my
10
2026-05-20 • via Nuitee
H
Hanaa • couple • my
10
Pros:

I love the agent . They talk so clear

2026-05-16 • via Nuitee
A
Aliff • couple • my
8
2026-05-16 • via Nuitee
Z
Zahidah • solo_traveller • my
10
2026-05-11 • via Nuitee
J
jack • solo_traveller • my
8
2026-05-10 • via Nuitee
P
Pravin • couple • my
7
2026-05-07 • via Nuitee
S
Sarah • extended_group • my
5
Pros:

location

Cons:

the toilet was so bad, dirty

2026-05-02 • via Nuitee
D
Diana liza • solo_traveller • my
7
2026-04-29 • via Nuitee
A
Aamirtullashine • couple • my
10
2026-04-28 • via Nuitee
N
nazri • couple • my
8
2026-04-25 • via Nuitee