Ruby Stella Hotel London by IHG

Hotels
8.8 (1855 reviews)
15-28 Eyre Street Hill , London , gb

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Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good breakfast
Great location
Cons:
Parking issues
Small room size
Noise from bar

Categories

Cleanliness
8.9
Most reviews praise the cleanliness and upkeep of the hotel.
Service
9.2
Staff friendliness and helpfulness highlighted in multiple reviews.
Location
9
Numerous guests mention the great location for accessing local attractions.
Room Quality
8.7
Comments on the comfortable beds and unique room layouts, although some mentioned small sizes.
Amenities
8.4
Appreciated amenities, though the lack of certain expected features like parking noted.
Value for Money
8.7
Overall perceived good value based on comfort and service quality.
Food and Beverage
8.5
Positive feedback on breakfast but some items lacking at the buffet.
Overall Experience
9
Many reviews expressed overall satisfaction with their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:29

Property Description

Prime Location

  • Strategically situated in the heart of London, close to major attractions such as Royal Opera House and British Museum.

Modern Accommodations

  • Air-conditioned rooms with amenities like a flat-screen TV, private bathroom, and safety deposit box for a comfortable stay.

Convenient Facilities

  • Enjoy free WiFi, a terrace, and a bar on-site, along with a delicious buffet breakfast served every morning.

Don't miss out on an unforgettable stay at Ruby Stella Hotel London. Book now to experience true hospitality in London!

Important information:

If you book more than 9 rooms, different policies and surcharges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 1855 reviews
Cleanliness: 8.9
Service: 9.2
Location: 9
Room Quality: 8.7
Amenities: 8.4
Value for Money: 8.7
Food and Beverage: 8.5
Overall Experience: 9
A
Andrés • extended_group • cl
8
2026-08-08 • via Nuitee
A
Andrés • extended_group • cl
8
Pros:

Bonito hotel. Buena ubicación y la atención muy buena.

Cons:

Las habitaciones muy pequeñas

2026-08-08 • via Nuitee
M
Mark • couple • gb
9
2026-08-08 • via Nuitee
M
Melanie • family_with_children • de
10
2026-08-08 • via Nuitee
C
Craig • couple • gb
8
2026-08-05 • via Nuitee
G
Gorozhanina • solo_traveller • us
10
2026-08-04 • via Nuitee
S
Sophie • solo_traveller • gb
10
A Great Stay!
Pros:

Ruby Stella is a great hotel for visiting Central London and Wembley. The hotel is spacious and clean, with a great bar. The rooms are comfortable and very clean! Special shout out to Sergio and Mo for great cocktails and food.

Cons:

Nothing

2026-08-04 • via Nuitee
L
Laura • couple • gb
10
Brilliant staff and beautiful hotel, drinks were exceptional
Pros:

Beautifully decorated, brilliant customer service, rooms are small but everything has been considered

2026-08-03 • via Nuitee
K
Kelly • couple • gb
10
Beautiful hotel in a great location.
Pros:

Quirky, clean, lovely staff, excellent room with comfortable bed and pillows, lovely shower products and decoration.

Cons:

Room ventilation sounded loud during the night.

2026-08-03 • via Nuitee
J
James • solo_traveller • us
1
A nightmare for sleeping which is the main reason you get a hotel room.
Pros:

The climate control for the room was not controllable. The room temperature fluctuated and never reached the setting that I entered. The entire system turned off several times in the night. When I checked out, I mentioned this and two other guests in line offered that they experienced the same problem.

Cons:

The room was too hot to sleep. There was no phone in the room and no way to reach the staff without getting dressed and taking the elevator to the ground floor. The staff don't really appear to work for the hotel and are more like bartenders who help with self check-in.

2026-08-03 • via Nuitee
S
Samantha • couple • gb
10
A fantastic stay! The hotel was spotless, with immaculate rooms and a stylish, chic atmosphere. The courtyard was a love
2026-08-02 • via Nuitee
L
Lane • couple • gb
6
Meh, probably wouldn’t return for the price
Pros:

It was a short stay.

Cons:

Rooms tiny, random clutter in the room like guitar amps (not needed)
Housekeeping walked in on me while naked without knocking.
Breakfast not much choice, no bacon, sausages.
Very much continental breakfast.

2026-08-02 • via Nuitee
T
Tobias • solo_traveller • de
10
Great breakfast, tiny windowless room good value
Pros:

Located in a very cool and hip area, although not the most central location. Breakfast was excellent (barista coffee options, very fluffy omelette, nice other choices). The "tiny windowless" room was great value for money with a very comfortable bed and a small desk. I loved that for foregoing housekeeping, I got a voucher that could be redeemed for an excellent signature cocktail. There is a great gym (GymBox) nearby, although day passes sadly are expensive and opening hours short, especially on the weekend.

Cons:

Nothing to complain about!!

2026-07-23 • via Nuitee
A
Alexia • family_with_children • fr
8
Bel hôtel
Pros:

Propre et très bien décoré.
Ambiance très agréable.
Quartier calme.
Excellent petit dej. Bar sympa pour le soir.

Cons:

Manque d’intimité dans les chambres et surtout dans les salles de bain.

2026-07-22 • via Nuitee
R
Richard • solo_traveller • gb
10
Stay regularly as need east quick overnight usually
Pros:

Best location, v clean and has everything you need.

Cons:

Nothing

2026-07-21 • via Nuitee
A
Alette • family_with_children • nl
9
Moderne, hippe, frisse uitstraling met heel vriendelijk en behulpzaam personeel, een aanrader voor in Londen!
Pros:

Wat een leuke sfeer en vriendelijk personeel, mooie uitvalsbasis om Londen te verkennen!

2026-07-21 • via Nuitee
S
Sarah • solo_traveller • gb
8
2026-07-20 • via Nuitee
K
Kirsty • couple • gb
10
Fantastic place to stay - very central.
Pros:

Everything. Such nice staff, great room and excellent amenities. Lovely bar and outside area to relax in.

Cons:

N/A

2026-07-20 • via Nuitee
L
Ludvic • solo_traveller • ca
10
Pros:

Très joli endroit, superbe petit-déjeuner

2026-07-20 • via Nuitee
K
Konstantinos • solo_traveller • gr
8
2026-07-20 • via Nuitee