Ruby Stella Hotel London by IHG

Hotels
8.8 (1909 reviews)
15-28 Eyre Street Hill , London , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good breakfast
Great location
Cons:
Parking issues
Small room size
Noise from bar

Categories

Cleanliness
8.9
Most reviews praise the cleanliness and upkeep of the hotel.
Service
9.2
Staff friendliness and helpfulness highlighted in multiple reviews.
Location
9
Numerous guests mention the great location for accessing local attractions.
Room Quality
8.7
Comments on the comfortable beds and unique room layouts, although some mentioned small sizes.
Amenities
8.4
Appreciated amenities, though the lack of certain expected features like parking noted.
Value for Money
8.7
Overall perceived good value based on comfort and service quality.
Food and Beverage
8.5
Positive feedback on breakfast but some items lacking at the buffet.
Overall Experience
9
Many reviews expressed overall satisfaction with their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:29

Property Description

Prime Location

  • Strategically situated in the heart of London, close to major attractions such as Royal Opera House and British Museum.

Modern Accommodations

  • Air-conditioned rooms with amenities like a flat-screen TV, private bathroom, and safety deposit box for a comfortable stay.

Convenient Facilities

  • Enjoy free WiFi, a terrace, and a bar on-site, along with a delicious buffet breakfast served every morning.

Don't miss out on an unforgettable stay at Ruby Stella Hotel London. Book now to experience true hospitality in London!

Important information:

If you book more than 9 rooms, different policies and surcharges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 1909 reviews
Cleanliness: 8.9
Service: 9.2
Location: 9
Room Quality: 8.7
Amenities: 8.4
Value for Money: 8.7
Food and Beverage: 8.5
Overall Experience: 9
M
Moa • couple • se
8
Pros:

Fräscht, nära till tåg

2026-09-16 • via Nuitee
T
Trevor • extended_group • es
9
Funky and welcoming 4* in a great location
Pros:

We had a great stay (just for one night alas). Well-designed, well-located, great bar area, tasty buffet breakfast, and very friendly and helpful staff.

Cons:

Pillows could be better? And I’ve never understood the fashion for semi-transparent toilets.

2026-09-16 • via Nuitee
S
Simon • couple • gb
9
2026-09-14 • via Nuitee
R
Richard • couple • gb
9
2026-09-13 • via Nuitee
R
Richard • couple • gb
9
2026-09-13 • via Nuitee
D
de Schryver • solo_traveller • be
9
Loved my stay, will come back.
Pros:

I loved the homely and professional atmosphere. Staff was super friendly and attentive. There was always someone to help, you'd never needed to wait. As there were more people you could also see how they worked well together, always doing something but not stressed. They interacted with both tourists and each other adequately, adding to this homely, welcoming feeling. Big kuddos to the staff at breakfast and reception and bar.

Also very convenient bus connections to head into town and easy walk from Saint Pancreas / King's Cross station. I will be back.

Cons:

one in five people are high sensitive. I missed a more quiet spot without speakers above you as some part of the lounge or bar. You should be able to choose how much sound you want to take in. Sometimes one wants to escape the city noises and be at peace while still having a table to work at (which you don't have in the room).

2026-09-13 • via Nuitee
R
Rūta • solo_traveller • lt
9
2026-09-13 • via Nuitee
J
John • solo_traveller • ie
10
2026-09-13 • via Nuitee
J
Jerome • couple • fr
9
2026-09-13 • via Nuitee
R
Richard • couple • gb
9
2026-09-13 • via Nuitee
M
Mathieu • solo_traveller • fr
9
top notch
Pros:

ambience cosy, decorations confort et propreté

2026-09-13 • via Nuitee
C
Charlien • couple • be
9
Zeer fijn verblijf
Pros:

Mooie setting en kamer, gratis water en cocktail.

2026-09-10 • via Nuitee
C
Charlotte • couple • gb
9
2026-09-10 • via Nuitee
S
Shelley • solo_traveller • au
10
2026-09-10 • via Nuitee
T
Thomas • solo_traveller • gb
9
2026-09-09 • via Nuitee
E
Eric • couple • be
9
2026-09-08 • via Nuitee
G
Gary • couple • us
8
2026-09-08 • via Nuitee
K
Karen • solo_traveller • gb
10
Spotless friendly quiet and comfortable
Pros:

Staff were brilliant, we were treated like guests rather than a room number

Cons:

There was nothing not to like

2026-09-08 • via Nuitee
A
Amber • couple • gb
8
2026-09-06 • via Nuitee
I
Ivan • solo_traveller • sg
8
2026-09-05 • via Nuitee