Holiday Inn Express Liverpool - Central by IHG

Hotels
•
Holiday Inn Express
8.9 (4175 reviews)
125 Duke Street , Liverpool , GB

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Cons:
Limited breakfast options
Inconsistent cleanliness

Categories

Cleanliness
8.64
Most reviews indicated clean rooms, but a few noted inconsistencies, such as unclean toilets.
Service
9.61
Feedback highlighted outstanding service and friendliness from the staff.
Location
9.45
Reviews mention excellent location close to attractions and amenities.
Room Quality
8.9
Rooms are generally described as comfortable and spacious.
Amenities
8.43
Some amenities were noted as lacking, particularly in the breakfast offerings.
Value for Money
8.89
Overall good value for the price, especially given the location.
Food and Beverage
7.94
Breakfast options were criticized with some guests feeling limited choices.
Overall Experience
9.31
Guests had a generally positive experience, indicating a high likelihood to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:59

Property Description

Convenient Location
Located near major attractions such as Philharmonic Hall and Albert Dock, our hotel is just a short walk from Liverpool Central Station.

Comfortable Rooms
Each of our rooms is equipped with modern amenities including a flat-screen TV, private bathroom, and cozy bed linens.

Helpful Reception
Our reception staff is always ready to assist you with any information you may need to explore the area and make the most of your stay.

To experience all that the vibrant city of Liverpool has to offer, book your stay at Holiday Inn Express Liverpool - Central today.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 4175 reviews
Cleanliness: 8.64
Service: 9.61
Location: 9.45
Room Quality: 8.9
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 7.94
Overall Experience: 9.31
C
carol • solo_traveller • gb
6
OK but disappointing breakfast
Pros:

Walk in shower cubicle

Cons:

Poor choice of breakfast for gluten free. Scrambled egg like chewed foam mattress. Staff overwhelmed at breakfast with lots of items - food, cutlery - missing for quote a while. Long wait to recover suitcase from storage.

2026-09-19 • via Nuitee
D
daniela • solo_traveller • it
8
2026-09-19 • via Nuitee
A
Antonia Pineda • solo_traveller • es
9
Pros:

Excelente ubicación, personal muy amable. Muy limpio.
Muy cerca hay parada tanto para llegar desde el aeropuerto como para traslado al aeropuerto

Cons:

Todo estaba bien

2026-09-19 • via Nuitee
G
Gustaw • solo_traveller • pl
10
2026-09-19 • via Nuitee
L
Linda • couple • gb
9
Excellent, looking forward to my next visit
Pros:

Great location, modern and clean

2026-09-18 • via Nuitee
S
Sinead • couple • ie
10
Amazing ❤️
Pros:

We had a fantastic stay. The staff were beyond helpful and friendly and genuinely couldn’t do enough for us. Our room was clean, comfortable and had everything we needed, and the breakfast was amazing. We’ll definitely be back and couldn’t recommend this hotel highly enough!

Cons:

Nothing. Everything was excellent.

2026-09-17 • via Nuitee
N
Neil • couple • au
8
Pros:

Location

Cons:

Carpets stained but clean

2026-09-17 • via Nuitee
G
Greg • solo_traveller • ie
8
Pros:

Great location

Cons:

All good.

2026-09-16 • via Nuitee
R
Rosalyn • extended_group • gb
4
Pros:

Poor cheep breakfast

Cons:

Shower in room flooded bathroom poor drainage

2026-09-16 • via Nuitee
D
Dawn • solo_traveller • gb
10
2026-09-16 • via Nuitee
R
Riggott • solo_traveller • gb
8
2 Night getaway
Pros:

Staff
Location
Comfy bed and pillows
Good choices for breakfast

Cons:

Room and bathroom felt a little cramped
No ventilation
Outlook onto a brick wall
Cooked breakfast never hot enough

2026-09-15 • via Nuitee
L
Linda • couple • ie
10
Perfect location! Friendly staff
Pros:

Location was perfect, just a short walk from the bus station, near to the city.
All the staff we met while on our short visit were so approachable and friendly, as we were leaving so early they even had some fresh breakie for us.

Cons:

Nothing all was fab!

2026-09-15 • via Nuitee
J
Jane • couple • gb
9
Good location for what we needed, very nice and comfortable hotel which offered a decent breakfast
Pros:

Staff were amazing, nice modern rooms

Cons:

Nothing really

2026-09-15 • via Nuitee
M
Marilyn • couple • gb
8
2026-09-14 • via Nuitee
A
Anahi • solo_traveller • ar
10
Muy bueno todo desayuno excelente
Pros:

Todo

Cons:

Nada

2026-09-14 • via Nuitee
T
TONI • couple • gb
8
FANTASTIC
Pros:

Clean hotel and excellent staff, nothing was too much trouble. Friendly and helpful.
Well organised and lots of smiles from staff.

Cons:

Only slight downside was the bathroom was a little tight to manoeuvre around and the window did not open in the room.

2026-09-14 • via Nuitee
K
kader • solo_traveller • de
10
War alles perfekt
Pros:

Frühstück

Cons:

Nichts

2026-09-14 • via Nuitee
S
Steve • couple • gb
10
Excellent hotel in a excellent location
Pros:

Very modern & clean

Cons:

Nothing

2026-09-14 • via Nuitee
H
Hell • solo_traveller • at
10
2026-09-13 • via Nuitee
R
Rachael • couple • im
10
Great hotel near town center & transport links.
Pros:

Very easy to locate, the staff were inviting, warm and full of information. Close to town center & near to plenty of bars & restaurants.

2026-09-13 • via Nuitee