Holiday Inn Express Liverpool - Central by IHG

Hotels
Holiday Inn Express
8.9 (4098 reviews)
125 Duke Street , Liverpool , gb

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Cons:
Limited breakfast options
Inconsistent cleanliness

Categories

Cleanliness
8.64
Most reviews indicated clean rooms, but a few noted inconsistencies, such as unclean toilets.
Service
9.61
Feedback highlighted outstanding service and friendliness from the staff.
Location
9.45
Reviews mention excellent location close to attractions and amenities.
Room Quality
8.9
Rooms are generally described as comfortable and spacious.
Amenities
8.43
Some amenities were noted as lacking, particularly in the breakfast offerings.
Value for Money
8.89
Overall good value for the price, especially given the location.
Food and Beverage
7.94
Breakfast options were criticized with some guests feeling limited choices.
Overall Experience
9.31
Guests had a generally positive experience, indicating a high likelihood to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:59

Property Description

Convenient Location
Located near major attractions such as Philharmonic Hall and Albert Dock, our hotel is just a short walk from Liverpool Central Station.

Comfortable Rooms
Each of our rooms is equipped with modern amenities including a flat-screen TV, private bathroom, and cozy bed linens.

Helpful Reception
Our reception staff is always ready to assist you with any information you may need to explore the area and make the most of your stay.

To experience all that the vibrant city of Liverpool has to offer, book your stay at Holiday Inn Express Liverpool - Central today.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

Location

Guest Reviews

8.9
Based on 4098 reviews
Cleanliness: 8.64
Service: 9.61
Location: 9.45
Room Quality: 8.9
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 7.94
Overall Experience: 9.31
T
Tonia solo_traveller gb
10
2026-07-25 via Nuitee
W
Wendy couple gb
9
The welcome set us up for a positive stay
2026-07-25 via Nuitee
M
Martin family_with_children gb
10
Clean, light and airy staff brilliant,
Pros:

The hotel was clean and presentable, and the staff were always accommodating and helpful throughout my stay with the family

2026-07-25 via Nuitee
A
Antonio solo_traveller it
10
Pros:

Ottima posizione e struttura, buona colazione, staff accogliente. Tutto molto bene.

2026-07-24 via Nuitee
C
Christine family_with_children gb
9
Great place to stay in Liverpool city centre
Pros:

General all round good

Cons:

All good

2026-07-24 via Nuitee
S
Sam & Jacqui extended_group gb
10
2026-07-23 via Nuitee
S
Scott family_with_children us
10
The hotel was perfect for our stay.
2026-07-23 via Nuitee
A
Andrew solo_traveller gb
10
If I was to visit Liverpool again I would use Holiday Inn Duke Street. Thank you
Pros:

Very central to everything and hotel and room was very clean . Staff were very helpful.

2026-07-23 via Nuitee
D
Diane extended_group gb
8
Clean, comfortable and budget friendly.
Pros:

Super budget friendly hotel. The staff were friendly and efficient. The room was comfortable and spotlessly clean.

Cons:

Too hot at night, inability to open a window for fresh air.

2026-07-23 via Nuitee
J
Joanne family_with_children gb
10
A modern, clean & friendly hotel in a quieter area.
Pros:

Modern, clean & quiet. Great breakfast. I came back from my meal feeling uncomfortable & asked if they had peppermint tea as I’d forgotten mine. Happy for me to help myself and take it up to my room & made my day!

Cons:

Nothing.

2026-07-22 via Nuitee
W
Wilfried couple nl
8
Centraal gelegen comfortabel hotel
Pros:

Centraal gelegen, goed ontbijt, comfortabele kamer

Cons:

Warm in kamer, airco kreeg het niet goed koud. Ontbijt goed als je van Engels en zoet houdt.

2026-07-22 via Nuitee
C
Caroline solo_traveller gb
10
2026-07-22 via Nuitee
E
Ellie extended_group gb
9
2026-07-22 via Nuitee
J
Jayne solo_traveller gb
8
Pros:

Lovely comfortable room. Very clean and quiet

Cons:

Breakfast was poor. Most hot food trays were empty and took considerable time to be refilled. People waiting for food to be replenished.

2026-07-21 via Nuitee
P
Paul solo_traveller gb
10
Pros:

Staff were really good and breakfast choice was good.

Cons:

Nothing of note

2026-07-21 via Nuitee
J
James extended_group gb
10
Our sons graduation very central to the cathedral if anyone having their graduation this week.
Pros:

Really lovely friendly staff. Nice and comfortable and pretty central. Amazing restaurant called The Cow Shed. Expensive but well worth it steaks amazing. Xx

Cons:

Nothing

2026-07-21 via Nuitee
J
Janet couple gb
10
Excellent.
Pros:

Very clean, lovely staff, close to everything

2026-07-21 via Nuitee
J
José solo_traveller es
10
Hotel de 10
Pros:

Atención y servicio del personal. Ubicación del hotel. Desayuno. Limpieza. Comodidad de las camas. El cuidado en todos los detalles con los que cuentan las habitaciones y su tamaño. Servicio de guarda equipaje
Aconsejo este hotel. No decepciona, al contrario.

Cons:

Nada

2026-07-21 via Nuitee
I
isabelle solo_traveller fr
10
Pros:

Etablissement tres bien situé,garegrandes lignes , lignes regionales et stations de bus a proximité,docks proche,quartier très animé avec nbreux restaurants et centre commerciale proche.situation parfaite

Cons:

Rien

2026-07-20 via Nuitee
C
Carolyn couple gb
9
2026-07-20 via Nuitee