Holiday Inn Express Liverpool - Central by IHG

Hotels
•
Holiday Inn Express
8.9 (3874 reviews)
125 Duke Street , Liverpool , gb

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Cons:
Limited breakfast options
Inconsistent cleanliness

Categories

Cleanliness
8.64
Most reviews indicated clean rooms, but a few noted inconsistencies, such as unclean toilets.
Service
9.61
Feedback highlighted outstanding service and friendliness from the staff.
Location
9.45
Reviews mention excellent location close to attractions and amenities.
Room Quality
8.9
Rooms are generally described as comfortable and spacious.
Amenities
8.43
Some amenities were noted as lacking, particularly in the breakfast offerings.
Value for Money
8.89
Overall good value for the price, especially given the location.
Food and Beverage
7.94
Breakfast options were criticized with some guests feeling limited choices.
Overall Experience
9.31
Guests had a generally positive experience, indicating a high likelihood to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:59

Property Description

Convenient Location
Located near major attractions such as Philharmonic Hall and Albert Dock, our hotel is just a short walk from Liverpool Central Station.

Comfortable Rooms
Each of our rooms is equipped with modern amenities including a flat-screen TV, private bathroom, and cozy bed linens.

Helpful Reception
Our reception staff is always ready to assist you with any information you may need to explore the area and make the most of your stay.

To experience all that the vibrant city of Liverpool has to offer, book your stay at Holiday Inn Express Liverpool - Central today.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

Location

Guest Reviews

8.9
Based on 3874 reviews
Cleanliness: 8.64
Service: 9.61
Location: 9.45
Room Quality: 8.9
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 7.94
Overall Experience: 9.31
C
Christopher • couple • gb
10
Great Hotel, Great Staff, Great Stay...
Pros:

The whole experience was brilliant, was able to check in an hour early and then was meant to be in a Double Room but was first allocated a Twin Room this was rectified straight away, the Room was great, nice, clean and comfortable and the Breakfast which was included in the morning was awesome... Great Hotel, Great Staff, Great Stay!!!

2026-05-30 • via Nuitee
D
Debra • couple • gb
8
Lovely hotel good value staff very friendly
Pros:

It’s new very comfortable bed

Cons:

The shower made the bathroom very wet

2026-05-30 • via Nuitee
J
Jordan • couple • gb
10
Very good
Pros:

Breakfast was very good good selection location spot on

2026-05-30 • via Nuitee
B
Brid • solo_traveller • ie
10
Pros:

Staff were lovely, friendly and helpful. Breakfast was excellent and staff were very well organised and efficient. Would highly recommend as a place to stay. Beds were very comfortable. Hotel although busy was very quiet. Location excellent as within walking distance of shops, bars and restaurants and not far from bus stops.

2026-05-30 • via Nuitee
G
Gillian • solo_traveller • gb
8
2026-05-30 • via Nuitee
M
Michelle • solo_traveller • gb
8
Great hotel
Pros:

Great location, the hotel is clean and comfortable.
All staff are really helpful.
I would definitely stay here again.

Cons:

Nothing to note.

2026-05-30 • via Nuitee
M
michael • couple • gb
9
Pros:

Pretty much everything

Cons:

Cold plates at breakfast which meant that as soon as you put your food on the plate it was cold.

2026-05-29 • via Nuitee
R
Ralph • couple • gb
8
Suited our needs perfectly
2026-05-29 • via Nuitee
D
David • solo_traveller • gb
8
Business overnight stay
Pros:

The location is vey good being a short distance from the main rail station and city centre. There is plenty of night life and a choice of places to eat nearby.

2026-05-29 • via Nuitee
T
Tracy • solo_traveller • ie
9
Pros:

Location location location

2026-05-28 • via Nuitee
T
Tomas Mario • couple • es
10
Excelente
Pros:

Ubicación excelente

Cons:

El desayuno podría ser un poco más completo, pero cumple

2026-05-27 • via Nuitee
J
Javier • couple • es
8
Pros:

Size of beed, good breakfast, welcoming staff, location, the bathroom (especially the shower), the hall/reception.

Cons:

No many fruits to choose from, views from our room on the first floor to an internal courtyard.

2026-05-27 • via Nuitee
A
Amarachi • solo_traveller • gb
8
2026-05-27 • via Nuitee
J
Jon • solo_traveller • gb
10
Great hotel
Pros:

Great location to the bars restaurants shopping .also 10 mins walk to the docks ..

Cons:

Nothing much .couldn't fault it

2026-05-27 • via Nuitee
R
Robert • couple • gb
10
Pros:

Clean modern comfortable, great value

2026-05-26 • via Nuitee
E
Elizabeth • solo_traveller • ie
10
2026-05-26 • via Nuitee
W
Warrilow • couple • gb
8
Cons:

The price off the drinks very exspencive

2026-05-26 • via Nuitee
J
J.J • couple • gb
10
Pros:

It was excellent service and wonderful friendly helpful staff

Cons:

It's all good no complaints

2026-05-26 • via Nuitee
A
Alister • couple • gb
10
Great location, looked and felt newly refurbished, spotlessly clean, room was comfortable with everything you need, incl
2026-05-26 • via Nuitee
C
Constantin • solo_traveller • gb
10
Pros:

Meet my expectations, great bed, spacious room

Cons:

The shower drains will need to be unblocked a bit

2026-05-25 • via Nuitee