Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good food quality
Comfy beds
Nice lake location
Cons:
Rude staff
Room cleanliness issues
Amenities not functioning

Categories

Cleanliness
7.1
Guests noted cleanliness issues, citing a very unkempt parking area and concerns over the state of the rooms.
Service
6.1
Many reviews highlighted rude and unhelpful staff with significant room for improvement.
Location
8.1
The location has potential with a nice lake but is marred by the surrounding environment and disturbances.
Room Quality
7.1
Rooms showed signs of being slightly jaded and some amenities were not functioning.
Amenities
7.6
Basic amenities were available, but issues with the lift and broken heating detracted from the experience.
Value for Money
8.6
Some guests found the room to be good value, with a clean and comfortable experience despite the negatives.
Food and Beverage
8.6
Positive feedback was given regarding the restaurant food quality.
Overall Experience
7.6
A mixed experience with highlights overshadowed by major issues; overall not satisfying enough for a return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:38

Property Description

Luxurious Accommodation
Park Hall Hotel in Eccleston offers a 4-star experience with a garden, free parking, and a terrace. The rooms are elegantly furnished with modern amenities including a flat-screen TV and private bathroom.

Culinary Delights
Indulge in a variety of dining options at Park Hall Hotel. Enjoy a delicious breakfast buffet, choose from à la carte or continental options, and savor British cuisine at the on-site restaurant. Special dietary requests are also catered to.

Convenient Location
Situated near Haydock Racecourse and Reebok Stadium, Park Hall Hotel is a perfect choice for travelers interested in sports and entertainment. With Liverpool John Lennon Airport nearby, your journey to relaxation begins effortlessly.

To experience luxury, fine dining, and convenience, book your stay at Park Hall Hotel, Chorley, Preston now.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.6
Based on 1354 reviews
Cleanliness: 7.1
Service: 6.1
Location: 8.1
Room Quality: 7.1
Amenities: 7.6
Value for Money: 8.6
Food and Beverage: 8.6
Overall Experience: 7.6
M
Maria • family_with_children • gb
10
Pros:

The staff were friendly and accommodating. The room was comfortable. It was a reasonable price to book and stay.

Cons:

Breakfast was OK but wasn't the best.

2026-10-24 • via Nuitee
D
David • couple • au
6
2026-10-24 • via Nuitee
H
Howarth • family_with_children • gb
4
2026-10-24 • via Nuitee
E
Evans • family_with_children • gb
10
2026-10-23 • via Nuitee
C
clare • family_with_children • gb
5
Disappointed
Pros:

Staff were very friendly and helpful, waiting staff in the restaurant were so nice. Breakfast was really good. The selection was perfect.

Cons:

We had a bungalow which I wasn't expecting to take so long to find, it was freezing cold as radiators hadn't been previously on. There was food on the floors and hand marks on handles and walls. I'm guessing a guest had a child that went around with messy chocolate hands and unfortunately it hadn't been cleaned up. Dusty skirtings and dado rails. The wall around the bin was dirty. Made it feel like it needed a deep clean.

2026-10-23 • via Nuitee
E
Elizabeth • couple • gb
4
2026-10-22 • via Nuitee
J
Jochem • solo_traveller • nl
9
2026-10-22 • via Nuitee
J
Jamie • family_with_children • gb
9
Pros:

Amazing facilties.

Cons:

Slow check in and que formed. Staff seemed to take ages, even though pre booked.

2026-10-20 • via Nuitee
R
Ryan • family_with_children • gb
7
Pros:

The breakfast and dinner were lovely, there was a good choice.
The massage was very relaxing and great value for money.

Cons:

The bed wasn't very comfortable
We were above the restaurant and they start playing music at around 7:30 and I was woken up
The spa facilities are very disjointed and the staff were not attentive. The spa seemed under staffed and I was left chasing staff for drinks I had ordered.
We didn't have a window in our room that we could open. I would have liked to allow fresh air into the room.

2026-10-19 • via Nuitee
D
Donna • family_with_children • gb
5
Pros:

Room was beautiful and modern food ok but staff do not communicate and had to wait 4 room 4 hours and wait to be sat down 4 a while 4 meal and not given meals stright away felt like it was very disorganised steam room not working and to get a drink wasn't easy staff in spa facilities were very welcoming best staff in the whole hotels. Reception and restaurant didn't get a welcoming vibe.

Cons:

That it's very expensive for spa that needs work and need staff 4 bar as couldn't get cocktails only a bottle beer so didn't feel very special in the spa considering it nit cheap, food was ok but staff very disorganised

2026-10-18 • via Nuitee
N
Niall • solo_traveller • gb
10
2026-10-17 • via Nuitee
D
Dawn Carter • couple • gb
2
Sleepless night on our wedding anniversary, and not the kind I hoped for.
Pros:

The room was upgraded for our anniversary of getting married at Park Hall with roses and towel swans which was a lovely touch.

Cons:

The bed was sooooo firm, in hindsight it might have been more comfortable sleeping on the floor.

We paid extra for breakfast in the morning but sadly couldn’t eat any of it. The mushrooms were covered in pepper, the scrambled egg had cream added to it making it too runny, and the fried eggs that were cooked to order were both overcooked and crispy and runny at the same time - despite asking for it to not be runny.

When raising with staff at checkout he couldn’t have been any less interested if he tried.

We weren’t the only ones complaining.

It’s a real shame. The hotel is beautiful and it holds special memories for us, but if that’s the level of comfort we’re to expect, we aren’t sure we’ll be back again.

2026-10-16 • via Nuitee
T
Teodor • solo_traveller • gb
10
Excellent hotel, very polite staff.
Pros:

Relaxed atmosphere, very clean.

2026-10-15 • via Nuitee
W
Woodcock • couple • gb
5
2026-10-15 • via Nuitee
S
Sheila • solo_traveller • gb
9
We needed to stay in this area and very glad we found you.
Pros:

When I saw the score on this hotel I was dubious but after we arrived we found it to be very good, reception was very helpful, the staff in the restaurant were exceptional they couldn’t do enough for us, the room was spacious and the shower was great.
I’m so happy we chose this hotel, will definitely be back.

Cons:

The only thing is the pool is not attached to the hotel, it’s a short walk away.

2026-10-15 • via Nuitee
M
Manu • couple • gb
9
2026-10-15 • via Nuitee
L
lucynda • couple • gb
4
the staff were not very accommodating at all
Pros:

the bed was comfy

Cons:

the fact the bar was closed to hotel guest as the hotel had a large group of Saudi arabia guests in

2026-10-14 • via Nuitee
J
Jodie • couple • gb
10
Gladwin who checked us in was very friendly and had great customer service. Thank you :)
Pros:

The refurbished parts of the hotel were lovely.

Cons:

No mirror above the dressing table in room if sharing with friend to get ready but there was a long mirror and mirror in bathroom.

2026-10-14 • via Nuitee
J
John • solo_traveller • gb
8
2026-10-14 • via Nuitee
A
Alfie • solo_traveller • gb
2
2026-10-12 • via Nuitee