Scalloway Hotel

Hotels
9 (316 reviews)
Main Street , Scalloway , gb

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Pets allowed
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
No parking available
Small room size

Categories

Cleanliness
8.64
Clean and comfortable rooms were frequently mentioned, with a note about room size.
Service
9.61
Staff were consistently described as friendly, welcoming, and helpful.
Location
9.15
Great location for accessing the island, made evident by various reviews.
Room Quality
8.6
Rooms were comfortable with good facilities; only mentioned that some rooms are smaller.
Amenities
8.63
Standard amenities for the hotel tier offered, though specifics were limited.
Value for Money
9.09
Good value for money compared to other places, as highlighted in several reviews.
Food and Beverage
9.14
Outstanding breakfast and dining options received positive remarks.
Overall Experience
9.11
Highly positive overall experience with multiple indications of willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:58

Property Description

Luxurious Accommodation
Scalloway Hotel offers elegant rooms with modern amenities, including flat-screen TVs and private bathrooms. Some rooms even provide stunning sea views for a truly memorable stay.

Culinary Delights
Indulge in a variety of dining options at our on-site restaurant, serving delicious British, Scottish, and Seafood dishes. Special dietary requests are happily accommodated, ensuring everyone enjoys a satisfying meal.

Convenient Services
Benefit from our attentive staff who are readily available at the reception to assist with any inquiries or travel arrangements. Plus, with free WiFi and private parking, your stay is guaranteed to be stress-free.

Book now to experience the perfect blend of comfort and convenience at Scalloway Hotel.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9
Based on 316 reviews
Cleanliness: 8.64
Service: 9.61
Location: 9.15
Room Quality: 8.6
Amenities: 8.63
Value for Money: 9.09
Food and Beverage: 9.14
Overall Experience: 9.11
J
James • solo_traveller • gb
8
Great location and room.
Pros:

Great location. Great room.

Cons:

Food was ok but mixed and limited due to changes in the menu and staffing. Helpful staff made sure I could have a vegetarian meal.

2026-06-30 • via Nuitee
A
Amelia • solo_traveller • nz
8
2026-06-29 • via Nuitee
S
Steinar • solo_traveller • no
5
2026-06-26 • via Nuitee
R
RODNEY • extended_group • au
9
Pleasant staff. Great location. Happy with our stay.
Pros:

Great location. Breakfast available on site along with a bar. Wifi worked well in my room on level 2.

Cons:

Wifi didn’t work at all on one wing of level 3 but did on the other side of level 3.

2026-06-26 • via Nuitee
S
Steinar • solo_traveller • no
5
Cons:

At jeg blir belastet for 6 rom. Når jeg har kun har bestilt 2 rom. Det er utilgivelig måte og lure penger fra kundene sine. JEG HÅPER ATT DERE
BETALER TILBAKE DET FERE HAR TATT FRA OSS. Mvh Steinar Olsen

2026-06-26 • via Nuitee
D
Daniel • solo_traveller • gb
7
Great location but poor service.
Pros:

Location.

Cons:

I was made to understand that I would not be welcomed ordering food half an hour before last orders because they were busy. Sausage roll for me that night. Breakfast service equally slow I did not bother in the end. Small and tired room.

2026-06-26 • via Nuitee
E
Eileen • couple • gb
7
Great location and good stop over on Shetland trip.
Pros:

The location is very good and our room was comfortable with a lovely view. The rooms have been refurbished in recent years and are a good standard.

Cons:

Some confusion over dinner booking but the staff are clearly working hard and service a little disjointed. The younger staff need some customer service training - wine had been missed from our bill which we pointed out but no thanks offered. Breakfast staff off hand and no farewell or customer interaction on departure.

2026-06-25 • via Nuitee
R
Russell • couple • gb
8
Excellent place to stay to explore the beautiful island. Staff were very friendly and most importantly they welcomed ou
Pros:

Excellent location, dog friendly and very welcoming staff.

2026-06-24 • via Nuitee
N
Nigel • couple • gb
6
2026-06-21 • via Nuitee
J
Joanna • couple • gb
7
2026-06-21 • via Nuitee
S
Steven • couple • gb
10
Super location with great staff.
Pros:

Great staff.

2026-06-13 • via Nuitee
S
Steven • solo_traveller • gb
7
2026-06-11 • via Nuitee
L
Lindsay • solo_traveller • gb
10
Pros:

Very clean, friendly staff

2026-06-09 • via Nuitee
A
Annette • solo_traveller • au
10
Amazing view from a lovely room. Everything you need.
Pros:

Beautiful room. Great view and facilities were excellent. Also a lovely team looking after all you could need. Would love to return. Highly recommended.

2026-06-08 • via Nuitee
D
David • solo_traveller • gb
8
Pros:

Lovely location with helpful staff

Cons:

Bar was a bit noisy

2026-06-08 • via Nuitee
J
Julia • couple • gb
7
comfortable stay in a good central location
2026-06-08 • via Nuitee
M
Murray • solo_traveller • nz
8
Stay in Scalloway
Pros:

Friendly place

Cons:

Stairs

2026-06-07 • via Nuitee
J
John • solo_traveller • gb
8
Pros:

Clean bedroom and brand new bathroom. Good location.. Friendly staff.

Cons:

Nothing we didn't like but we did get a sense that with a bit more finesse in food presentation it would have been really good. Unusually The food tasted much better than it looked. The breakfast egg was especially good.

2026-06-05 • via Nuitee
S
Susan • couple • gb
9
Nice location with sea views. Friendly staff
Pros:

Excellent staff - friendly and efficient.
Easy parking and convenient location for exploring the whole island.
Nice outlook
Good food well presented.
Enjoyed our stay TQ

Cons:

2 flights of stairs!!

2026-06-01 • via Nuitee
M
Malcolm • couple • gb
6
It suited us on a last night stay on our holiday
Pros:

It’s location suited us

Cons:

Difficulties in communication due to phones not working and on check in the wifi not working
Longish wait for a meal
Pie ordered but when it arrived no pastry just stewed meat as run out of pie crust. ( I wasn’t warned) also gravy poured all over chips.
The vegetables were very undercooked so that it was difficult to cut with a knife

2026-05-28 • via Nuitee