Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great staff
Spacious rooms
Excellent amenities
Delicious breakfast
Cons:
Check-in process can be slow
Cleanliness issues
Poor elevator experience

Categories

Cleanliness
9.14
Mentioned as not clean enough with some complaints about odors.
Service
10
Service staff were described as professional and attentive, though there were minor issues with the arrival experience.
Location
9.61
Convenient for the metro but a bit far from the city center.
Room Quality
10
Rooms were spacious, modern, and comfortable with a good view.
Amenities
10
Facilities like the gym and breakfast received positive comments.
Value for Money
9.65
Generally considered good value, although some felt it didn't meet expectations for the price.
Food and Beverage
10
Breakfast praised as rich and satisfying.
Overall Experience
10
Overall experience positively rated with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:56

Property Description

Luxurious 5-Star Stay in Taipei

City Views and Relaxing Amenities
Indulge in city views from every room at Grand HiLai Taipei, where guests can unwind in a hot tub and enjoy modern amenities like a coffee machine, flat-screen TV, and plush bedding.

Convenient Facilities and Services
With a 24-hour front desk, airport transfers, and free WiFi, guests can expect seamless service. Start your day with a buffet breakfast, utilize the business center, then unwind at the bar in the evening.

Explore Taipei's Attractions
Located near Wufenpu Garment Wholesale Area and Raohe Street Night Market, and just a short distance from Taipei 101, Grand HiLai Taipei is the perfect base to explore the vibrant city. Book your luxurious stay now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.8
Based on 1313 reviews
Cleanliness: 9.14
Service: 10
Location: 9.61
Room Quality: 10
Amenities: 10
Value for Money: 9.65
Food and Beverage: 10
Overall Experience: 10
E
Erika • couple • ch
9
2026-06-20 • via Nuitee
A
Adjo Agbohou Toussaint • solo_traveller • ci
8
Pros:

Emplacement par au centre

Cons:

Le remboursement de ma preautorisation jusqu'aujourdhui est pas encore fait

2026-06-20 • via Nuitee
A
Akin • couple • us
10
Great Upscale Amenities
Pros:

I really enjoyed the amenities of this beautiful hotel. We were able to spend an entire afternoon at the infinity pool, I loved the bathrooms which had a soaking tub and Japanese toilets with bidets, the floor to ceiling windows and especially the Nespresso coffee makers which reminded me of home! Plus you could also walk straight over to the mall without going outside.

Cons:

My only. Negative would be that the skywalk entrance from the hotel to the mall closed super early. We wanted to go to dinner and had to try to figure out how to get there from the outside.

2026-06-20 • via Nuitee
A
avory • solo_traveller • tw
10
2026-06-19 • via Nuitee
J
John • solo_traveller • us
8
2026-06-15 • via Nuitee
宋 • couple • tw
10
2026-06-14 • via Nuitee
A
Atdhe • couple • xk
10
2026-06-14 • via Nuitee
J
Josef Tuchner • solo_traveller • il
10
2026-06-13 • via Nuitee
L
Lucia • couple • sk
5
Hotel super ale ludia ofporni na recepcii
Pros:

Hotel je krasny novy cisty a naozaj luxisny

Cons:

To ze neru zalohy depozity 3x, to bolo teda nieco odporne!!!!!! Stiahlo si depozot a klamali este k tomu! Musela som to riesit cez banku! Akl pokus o podvod

2026-06-13 • via Nuitee
K
k • solo_traveller • tw
10
2026-06-12 • via Nuitee
C
CHUNTING • couple • tw
9
2026-06-12 • via Nuitee
J
Ju-Yu • couple • tw
10
台北最喜歡的飯店
Pros:

這次是來體驗行政走廊，雖然樣式不多，但食物跟環境還是十分喜歡，有24小時的哈根達斯可以吃，晚上的牛肉麵也非常美味

Cons:

無

2026-06-12 • via Nuitee
A
Andrew • couple • gb
9
Great standard
Pros:

Great standard throughout the hotel from front of desk, through to the cleaners, and chefs.All very professional and courteous.

Cons:

Nothing

2026-06-11 • via Nuitee
R
Rebecca • solo_traveller • fj
6
Pros:

Wonderful friendly staff who couldn't do enough for me. Very helpful with my things, especially as I was traveling with a walking stick.

Cons:

The lift is VERY SLOW, so be prepared at rush hour times to have a long wait. Coffee options needs some work but otherwise I can't fault them.

It worked great for me as I was needing to access the convention center next door, but it was not the most convenient to get to other things like restaurants and bars, though they have a number of options in the hotel.

2026-06-11 • via Nuitee
T
Tai yun • couple • tw
10
Pros:

整體空間很舒適
服務親切

2026-06-10 • via Nuitee
G
Guang Hong • couple • tw
9
2026-06-09 • via Nuitee
H
Hsin Mei • couple • tw
1
Pros:

設施

Cons:

服務人員態度散漫 消極

2026-06-07 • via Nuitee
H
Hui Min • couple • tw
8
Cons:

每次去都會去大廳酒吧用餐，這次大廳酒吧突然多了很多的蒼蠅，feel不是很好,希望下次再去能夠改善

2026-06-07 • via Nuitee
H
HsinPing • couple • tw
7
Pros:

房間很大很不錯，也很乾淨

Cons:

電梯等了十分鐘下不下去一樓

2026-06-07 • via Nuitee
K
KAI TING • couple • tw
10
2026-06-06 • via Nuitee