Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great staff
Spacious rooms
Excellent amenities
Delicious breakfast
Cons:
Check-in process can be slow
Cleanliness issues
Poor elevator experience

Categories

Cleanliness
9.14
Mentioned as not clean enough with some complaints about odors.
Service
10
Service staff were described as professional and attentive, though there were minor issues with the arrival experience.
Location
9.61
Convenient for the metro but a bit far from the city center.
Room Quality
10
Rooms were spacious, modern, and comfortable with a good view.
Amenities
10
Facilities like the gym and breakfast received positive comments.
Value for Money
9.65
Generally considered good value, although some felt it didn't meet expectations for the price.
Food and Beverage
10
Breakfast praised as rich and satisfying.
Overall Experience
10
Overall experience positively rated with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:56

Property Description

Luxurious 5-Star Stay in Taipei

City Views and Relaxing Amenities
Indulge in city views from every room at Grand HiLai Taipei, where guests can unwind in a hot tub and enjoy modern amenities like a coffee machine, flat-screen TV, and plush bedding.

Convenient Facilities and Services
With a 24-hour front desk, airport transfers, and free WiFi, guests can expect seamless service. Start your day with a buffet breakfast, utilize the business center, then unwind at the bar in the evening.

Explore Taipei's Attractions
Located near Wufenpu Garment Wholesale Area and Raohe Street Night Market, and just a short distance from Taipei 101, Grand HiLai Taipei is the perfect base to explore the vibrant city. Book your luxurious stay now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.8
Based on 1402 reviews
Cleanliness: 9.14
Service: 10
Location: 9.61
Room Quality: 10
Amenities: 10
Value for Money: 9.65
Food and Beverage: 10
Overall Experience: 10
Y
Yu-Jie • couple • tw
7
Pros:

房間被升級，很大間，住起來很舒服！在高樓層，很安靜

Cons:

颱風天入住，遇到類似旅行團，不知道為什麼沒有團體check in? 排隊排了一個小時，三溫暖要包頭髮，有點不太方便，後來就洗洗澡回房間泡澡

2026-10-30 • via Nuitee
M
Myriam • couple • fr
10
Excellent hôtel !
Pros:

Chambre très spacieuse, propre, lit extrêmement confortable.
Un peu éloigné en centre mais facilement joignable en 15 minutes en taxi.
Il y a une station de métro à environ 10 minutes de l’hôtel mais nous ne lavons pas pris.
Personnel agréable !
Je recommande vivement.

Cons:

RAS

2026-10-29 • via Nuitee
加宜 • couple • tw
8
2026-10-29 • via Nuitee
以甄 • couple • tw
10
2026-10-28 • via Nuitee
迪 • couple • tw
5
櫃檯業務不專業體驗不好，其它還可以。
2026-10-28 • via Nuitee
庭葳 • solo_traveller • tw
5
不會再入住
Pros:

房間大

Cons:

服務差

2026-10-27 • via Nuitee
T
Teliang • couple • tw
4
2026-10-26 • via Nuitee
P
Peichi • couple • tw
10
2026-10-24 • via Nuitee
P
Peggy • couple • tw
10
2026-10-23 • via Nuitee
宗憲 • family_with_children • tw
10
2026-10-23 • via Nuitee
K
Klaus • extended_group • de
3
Gute Zimmer/ grottiger Service- was ist das?
Pros:

Die Zimmer sind gut und sauber!

Cons:

Extrem langsames und unfreundliches Verhalten der mitarbeitenden Angestellten. Da muss man erst mit dem Teamleiter reden sonst wird man nicht ernst genommen

2026-10-22 • via Nuitee
Z
Zhou • couple • ca
8
2026-10-22 • via Nuitee
C
CHIEN YU • couple • tw
9
2026-10-22 • via Nuitee
Y
Yi-Hung • couple • tw
9
2026-10-21 • via Nuitee
B
Benny • solo_traveller • tw
9
2026-10-21 • via Nuitee
Y
YUYU • couple • tw
9
Pros:

位置

Cons:

Check in有點慢

2026-10-21 • via Nuitee
靜婕 • couple • tw
10
Pros:

還境

2026-10-20 • via Nuitee
P
PIN-CHUN • couple • tw
9
Pros:

設備、員工主動親切

2026-10-19 • via Nuitee
志成 • couple • tw
4
應該不會再去
Pros:

還算新

Cons:

從地下停車保全人員的態度到飯店登記入住的冷漠～退房排隊動線及需要花費大量的時間

2026-10-17 • via Nuitee
易茹 • family_with_children • tw
10
2026-10-16 • via Nuitee