Hotel Puerta de Oro

Hotels
7.8 (2227 reviews)
Carrera 48 Numero 70-136 , Barranquilla , co

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location
Attentive and helpful staff
Good value for money (for many guests)
Quiet / tranquil environment
Comfortable/adequate rooms (for short stays)
Organized and friendly service
Cons:
Poor cleanliness in places (stained towels, bathroom odors)
Breakfast basic / lacks variety
Hard or old mattresses
Pool/jacuzzi cleanliness and temperature issues
Old/dated room fixtures and non-working TVs
Occasional noise at night
Towel shortages / not changed regularly
Hidden/extra charges reported by one guest

Categories

Cleanliness
6.2
Multiple reviews mention poor room cleaning: stained/rough towels, unclean bathroom odors, and a not-very-clean pool; cleanliness is a clear weak point.
Service
9.5
Staff repeatedly praised as attentive, helpful and respectful; front desk helped with late check-in and payment issues — service is a strong positive.
Location
9.5
Location is frequently highlighted positively (close to stadium, clinic, 'near everything'); location is a major strength.
Room Quality
6.5
Rooms show mixed to negative comments: very hard or old mattresses, some furniture/TV issues, small bathrooms and occasional bad smells.
Amenities
6.9
Amenities receive mixed feedback: pool/jacuzzi cleanliness and temperature issues, unreliable TVs and occasional Wi‑Fi problems; some organization praised but amenities need upkeep.
Value for Money
8.3
Several guests mention good cost-benefit and recommend the hotel; a few note that quality doesn't always match price or mention unexpected charges.
Food and Beverage
6.5
Breakfast is a recurring complaint (basic, little variety, low quality for longer stays), though a few reviews found the breakfast acceptable.
Overall Experience
9
Overall guests consider the hotel pleasant and recommendable for location and service despite shortcomings in cleanliness, breakfast and some room issues; generally a positive overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-01 21:12

Property Description

Luxurious Amenities
Hotel Puerta de Oro offers an outdoor swimming pool and free Wi-Fi, ensuring guests can relax and stay connected during their stay. The air-conditioned rooms with satellite TV provide a comfortable retreat, with some rooms boasting private balconies overlooking the pool.

Delicious Dining Options
Start your day with a full breakfast of tropical fruits and Colombian coffee at Prado, and savor regional dishes at the on-site restaurant. For convenience, room service is also available for guests looking to dine in the comfort of their rooms.

Convenient Location
Located just a 5-minute walk from Tierra Santa Mall, Hotel Puerta de Oro provides easy access to shopping and entertainment. Explore the nearby Sabanilla and Salgar Beaches, or catch a flight easily from Ernesto Cortissoz Airport, only 11 km away.

Experience comfort, convenience, and relaxation at Hotel Puerta de Oro. Book your stay now!

Important information:

The cardholder must present the same credit card with which the reservation was made when checking in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for free when using an existing bed.
    Children from 9 years old to 17 years old stay for COP 50,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 2227 reviews
Cleanliness: 6.2
Service: 9.5
Location: 9.5
Room Quality: 6.5
Amenities: 6.9
Value for Money: 8.3
Food and Beverage: 6.5
Overall Experience: 9
J
Johanna Paola • couple • co
5
El área de la recepción muy linda . Limpia , el personal muy ameno , educado , atentos , excelente ubicación. Pero las
Pros:

La Atención del personal

Cons:

Habitaciones , nada igual de las expuestas en plataformas, muy viejas , baños sucios , piscina sucia , sin personal que realize aseo en la misma

2026-07-04 • via Nuitee
Y
Yolanda • extended_group • co
5
Pasable
Pros:

Ubicado

Cons:

Sin vista y poca ventilación

2026-07-04 • via Nuitee
W
Williams • solo_traveller • co
8
Pros:

La ubicación

Cons:

Los suiches de encender y apagar la luz lejos de la cama

2026-07-04 • via Nuitee
R
Robledo • solo_traveller • co
3
Pros:

La atención de la recepcionista

Cons:

No salía suficiente agua en la ducha olía a feo los pasillos , la mesera de mala gana atendió las cobija machadas y muy caro para un desayuno tan desagradable

2026-07-04 • via Nuitee
K
Katherine • family_with_children • co
9
Justo por el precio pagado
Pros:

El servicio del personal que labora alli.

Cons:

Variedad en el desayuno

2026-07-04 • via Nuitee
M
Magdalena • family_with_children • pl
7
Pros:

Dużym plusem okazał się dla nas parking, który był strzeżony na terenie hotelu. Mogliśmy zostawiać wypożyczony samochód bez obawy, że coś się z nim stanie. Obsługa była bardzo pomocna

Cons:

Pokój na zdjęciach wyglądał na bardziej nowoczesny niż to, co zastaliśmy. Wymagał odświeżenia.Łazienka bardzo prosta, a z kosmetyków dostaliśmy tylko po małym mydełku. Wejście do hotelu jest utrudnione ze względu na remont całej ulicy.

2026-07-03 • via Nuitee
S
Sandra Milena • solo_traveller • co
10
2026-07-03 • via Nuitee
K
Karoline • solo_traveller • co
10
Pros:

Todo

Cons:

La luz parpadea de noche

2026-07-03 • via Nuitee
O
Ovalle • couple • co
10
2026-07-03 • via Nuitee
J
John • extended_group • us
5
Good location and staff but the place needs improvements, outdated and falling apart.
2026-07-02 • via Nuitee
E
Eligio • solo_traveller • co
10
2026-07-02 • via Nuitee
A
Andrea • solo_traveller • co
2
2026-07-02 • via Nuitee
A
Andres Arango V • solo_traveller • co
9
2026-07-02 • via Nuitee
L
Lourdes cabrera (lulita) • solo_traveller • uy
10
Pros:

El trato del personal..su desayuno...su ubicación

Cons:

Nada que decir somos uruguayos y nos sentimos como en casa 🏡 gracias

2026-07-01 • via Nuitee
V
Vidal Jose • solo_traveller • co
5
Pros:

Habitación amplia

Cons:

El aire de la habitación no funcionaba muy bien, y las cortina de la habitación era trasparente y la claridad se notaba

2026-07-01 • via Nuitee
N
Neyer Waldir • solo_traveller • co
10
Pros:

Atención al cliente, ordenado

Cons:

Todo excelente nada de quejas

2026-07-01 • via Nuitee
D
Dominguez • solo_traveller • co
9
2026-07-01 • via Nuitee
J
Jose • solo_traveller • us
10
Pros:

Clean, very helpful staff. Great location.

Cons:

Ot was all good

2026-07-01 • via Nuitee
C
Carlos Leonardo • couple • co
9
Pros:

La atención, el desayuno, en general una buena experiencia

Cons:

No deben descuidar las instalaciones, si se mantiene puede mejorar montones

2026-06-30 • via Nuitee
D
Daniel • couple • co
10
buen hotel
Pros:

Todo

Cons:

por el monto no tengo quejas

2026-06-30 • via Nuitee