Hotel El Faro - Desayunos incluidos - Manga, Cartagena

Hotels
8.2 (197 reviews)
28-88 Carrera 22 Hotel El Faro , Cartagena de Indias , co

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Terrace
Family rooms
Laundry
Fax/photocopying
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Review Highlights

Pros:
Clean facilities
Friendly staff
Good location
Reasonable prices
Cons:
Inconsistent service quality
Limited breakfast options
No elevator
Small rooms

Categories

Cleanliness
8.2
Most reviews highlight the cleanliness of the hotel, though some areas needed improvement.
Service
8.7
Staff was generally friendly and attentive, though one review indicated a lack of service quality at times.
Location
8.7
Multiple reviews praised the hotel's convenient location near shopping and tourist spots.
Room Quality
7.7
Some reviews criticized room size and amenities, affecting overall satisfaction.
Amenities
7.7
Lack of elevator and issues with the jacuzzi impacted guest experience.
Value for Money
8.2
Guests felt the price was appropriate given the overall offerings, despite some shortcomings.
Food and Beverage
8.2
While some enjoyed the breakfast, others had complaints about limited options.
Overall Experience
8.2
Guests reported a generally positive experience, marred by a few notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:50

Property Description

Luxurious Amenities and Entertainment

Hotel El Faro offers a range of upscale amenities including a shared lounge, terrace, bar, and casino, ensuring guests have a luxurious stay. The property's proximity to popular attractions like San Felipe de Barajas Castle and Steps of La Popa Mount adds to the allure of this exquisite hotel.

Comfort and Convenience

Each unit at Hotel El Faro is thoughtfully designed with modern comforts such as air conditioning, flat-screen TVs, and coffee machines. The availability of room service, a 24-hour front desk, and tour organizing services further enhance the convenience for guests.

Business and Leisure Blend

Whether guests are visiting for business or leisure, Hotel El Faro caters to all needs with services like dry cleaning, fax, and photocopying facilities. With its strategic location near key landmarks and the airport, this hotel is the perfect choice for a memorable stay in Cartagena de Indias.

Book your stay at Hotel El Faro now for an unforgettable experience!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

8.2
Based on 197 reviews
Cleanliness: 8.2
Service: 8.7
Location: 8.7
Room Quality: 7.7
Amenities: 7.7
Value for Money: 8.2
Food and Beverage: 8.2
Overall Experience: 8.2
O
Olga Lucía • couple • co
6
Cons:

Que no tiene ascensor y así las cosas la persona que está en la recepción por lo menos debería hacer el favor de subirle a uno las maletas especialmente si se trata de adultos mayores. El día que salimos el joven fue muy atento y nos bajó las maletas hasta la acera pero el día que llegamos la persona que estaba en la recepción, que era otra diferente, no bajó a ayudarnos a subir las maletas y somos adultos mayores
Lo otro es que cuando uno les hace preguntas por la página antes de ir a alojarse nunca responden los mensajes. Justamente quise saber si había ascensor o no y nunca me respondieron

2026-07-04 • via Nuitee
L
Lydia • solo_traveller • ca
8
2026-04-18 • via Nuitee
A
Alejandro Dean • solo_traveller • co
10
Pros:

La limpieza y la amabilidad del personal

Cons:

Que no tiene ascensor, nos tocó un 5tio piso

2026-04-18 • via Nuitee
C
Carlos • couple • cl
7
buena
Pros:

la Ubicacion

Cons:

muchas escalas, sin ascensor

2026-04-18 • via Nuitee
A
ADRIANA • solo_traveller • co
9
trabquilidad
Pros:

excelente el servicio quisiera que me cotactaran les dejo mi numero 3245737320 es que como esto fue por trabajo necesito que su rut para crearlos en la empresa quedo atenta

Cons:

nada todo estuvo bien, todo excelente

2026-04-15 • via Nuitee
P
Paula • solo_traveller • co
10
2026-04-14 • via Nuitee
E
ERIKA • couple • co
8
Se ajusta precio calidad
Pros:

El sector

Cons:

Las almohadas

2026-04-14 • via Nuitee
A
Angela Marcela • solo_traveller • co
6
No volveria a este Hotel.
Pros:

Limpio.

Cons:

Las instalaciones, el desayuno, las habitaciones y la ubicacion.

2026-04-13 • via Nuitee
C
Cristian • solo_traveller • co
8
2026-04-12 • via Nuitee
V
Valentina • couple • co
8
2026-04-09 • via Nuitee
L
LAURA STELLA • extended_group • co
10
Nos sentimos muy cómodos y felices en el hotel el Faro
Pros:

Me gustó que al momento de llegar, estuvieron muy atentos a que nos acomodáramos en cada habitación, fue muy ágil

2026-04-09 • via Nuitee
L
LONG • solo_traveller • co
9
EXCELENTE
Pros:

LA UBICACION

Cons:

NADA TODO EXCELENTE

2026-04-07 • via Nuitee
L
Laura • couple • co
10
2026-04-06 • via Nuitee
P
Patricio • couple • cl
4
No lo recomendaria
Pros:

Nada.

Cons:

No tenia ascensor.
En la habitacion se rompio la cañería de agua caliente y se inundo toda la pieza.
Soy adulto mayor y por la inundacion me cambiaron del piso 2 al 4.
El comedor del desayuno esta en el piso 6 y la cocina no tenia agua ¿Higiene?

2026-04-05 • via Nuitee
E
ErikaZB • couple • co
5
2026-04-03 • via Nuitee
C
CECHARBURO • extended_group • cl
8
2026-04-01 • via Nuitee
M
Marling • solo_traveller • ve
7
Cons:

No tiene ascensor

2026-03-29 • via Nuitee
E
Edgar • couple • co
10
2026-03-29 • via Nuitee
J
Joachim • couple • de
10
Pros:

I stayed 2 months . I liked it for the price

Cons:

Water too cold in the shower .

2026-03-28 • via Nuitee
E
Edgar • couple • us
3
NO BUENO!!!!
Pros:

It was ok

Cons:

No elevator, booked for 2 nights, left after 1st night. First room had hair and stained sheets. First bfast without black coffee anywhere and eggs were cold. Refuse to refund second night. Never again!

2026-03-27 • via Nuitee