The Milestone Hotel, Peterborough Cambridgeshire, Sure Collection by Best Western

Hotels
Sure Hotel Collection by Best Western
7.7 (2342 reviews)
16 A1(M) Norman Cross , Peterborough , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Family rooms
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Comfy beds
Good breakfast selection
Cons:
Parking charges
Room issues

Categories

Cleanliness
7.03
Rooms were clean but some areas need updating.
Service
8.5
Staff were very polite and accommodating.
Location
8.54
Great location for access to local attractions.
Room Quality
6.99
Rooms are dated and some issues with heating.
Amenities
8.52
Good amenities provided, comfortable beds.
Value for Money
7.48
Pricing was reasonable but parking charges felt excessive.
Food and Beverage
7.03
Breakfast was nice, but other food options were poor.
Overall Experience
7.5
Average stay with several positive aspects overshadowed by some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:43

Property Description

Contemporary Comfort and Convenience

The Milestone Hotel offers contemporary rooms with amenities such as Hypnos beds, free Wi-Fi, and flatscreen TVs. The integrated restaurant serves a mix of traditional and contemporary dishes, ensuring a delightful dining experience for guests.

Strategic Location for Business and Leisure

Conveniently located just off Junction 16 of the A1(M), the hotel provides easy access to nearby cities like Cambridge, Nottingham, and Leicester. Whether you're a business traveler or on a leisure trip, the Milestone Hotel's strategic location makes it an ideal choice.

Ample On-Site Parking

With convenient on-site parking, guests can enjoy peace of mind whether they are driving to the hotel or exploring nearby attractions. The ample parking space ensures easy access and adds to the overall convenience of your stay.

Experience comfort, convenience, and a strategic location at The Milestone Hotel. Book your stay now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LTN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.7
Based on 2342 reviews
Cleanliness: 7.03
Service: 8.5
Location: 8.54
Room Quality: 6.99
Amenities: 8.52
Value for Money: 7.48
Food and Beverage: 7.03
Overall Experience: 7.5
L
Lawrence solo_traveller gb
10
Pros:

The location next to Norman Cross is great and there is a bus to Peterborough town center. The staff where very friendly and assisting. The breakfast was brilliant! I would recommend for all types of patron 10 out of 10.

Cons:

Nothing whatsoever!

2026-05-23 via Nuitee
S
Stephen solo_traveller gb
10
2026-05-22 via Nuitee
S
Stephen solo_traveller gb
10
2026-05-22 via Nuitee
D
daniel solo_traveller gb
4
Poor.
Pros:

Breakfast was ok. Loads of parking

Cons:

Staff poor. Gave me someone else's check in details with personal data on the form. After checking out 2 days later got a hurried phone call saying we haven't charged you. No one processed my payment. Not very good.

2026-05-21 via Nuitee
S
Sandra solo_traveller gb
8
2026-05-19 via Nuitee
L
Louis solo_traveller gb
2
Cons:

Food bar and tv was terrible only thing decent was the shower

2026-05-19 via Nuitee
T
Thomas solo_traveller gb
7
2026-05-19 via Nuitee
I
Igor solo_traveller gr
1
Pros:

We cancelled our stay in this hotel before checking in as the toilets in reception were full of shit....
The worst place in uk

2026-05-18 via Nuitee
M
MARIANO family_with_children ar
8
Muy bien, cómodo, sobre la ruta, cercano a Londres
2026-05-18 via Nuitee
A
adam solo_traveller gb
5
2026-05-16 via Nuitee
C
Cherie couple gb
5
Very convenient
Pros:

Very cheap with breakfast included.

Cons:

Staff members where very sparse, not surprising as the accommodation was cheap.

2026-05-15 via Nuitee
L
Liz couple gb
6
Disappointing - compared with when it was a Premier Inn.
Pros:

Very average stay. Room, corridors and bar area very clean. Room heating worked well and was needed as room was cold on arrival. Good quality towels in bathroom. Adequate supply of bathroom toiletries and tea/coffee. Excellent location close to start of motorway.

Cons:

Restaurant/bar very poor. Lots of dishes unavailable, 3/5 beers unavailable, only one white wine available. Very strange for salad to be offered as a ‘vegetable of the day’ when served with pie, mash and gravy.
Breakfast ok except for worst scrambled eggs I’ve ever been offered - reconstituted and cold too.
Bed uncomfortable with rather saggy mattress, causing us to roll towards the middle. No where near as comfortable as Premier Inn Hypnos mattress previously experienced. Needs replacing.
No electrical points near bed for charging phone

2026-05-15 via Nuitee
S
steven solo_traveller gb
7
Convenient location well priced & practical for my purpose
Pros:

Location

Cons:

Tired property

2026-05-14 via Nuitee
K
Katy couple gb
10
2026-05-14 via Nuitee
G
Giffen solo_traveller gb
10
Great value for money
Pros:

Was only there for one night. Have nothing to complain about. Everything was perfect. Very clean and comfortable. Staff were friendly and easy to talk too.

Cons:

Nothing

2026-05-14 via Nuitee
D
david couple gb
7
Good as a one night stop
Pros:

Clean and staff welcoming

Cons:

Limited surroundings

2026-05-14 via Nuitee
A
Aaron couple gb
10
2026-05-12 via Nuitee
S
Sally couple gb
8
Excellent budget hotel, well worth a stay if in the area.
Pros:

Lovely hotel, does what it says on the tin, its a budget hotel, but it has everything you need for a comfortable break.

Cons:

Breakfast could be better, but to be fair at the price can't really fault it.

2026-05-11 via Nuitee
C
Christopher couple gb
10
2026-05-10 via Nuitee
J
Jade couple gb
10
2026-05-10 via Nuitee