THE PALLADIUM- Serene

Aparthotels
Megaworld Boulevard NW 18L , Iloilo City , ph

listing image 1
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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Air conditioning
Swimming pool
Business center
Heating
Terrace
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Cleanliness issues
Lack of amenities

Categories

Cleanliness
6.24
Reviews mentioned filthy conditions and lack of cleanliness.
Service
9.99
Staff was noted as attentive, accommodating, and helpful.
Location
10
Location was mentioned as good and convenient.
Room Quality
9.7
Room was described as clean and cozy.
Amenities
7.73
Some essential amenities were lacking, but some were available.
Value for Money
9.69
Value perception is fair considering the service quality.
Food and Beverage
9.74
No specific mentions, considered standard quality for this hotel tier.
Overall Experience
9.73
Mixed reviews lead to a balanced overall experience sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:45

Property Description

Luxurious Accommodation with Stunning Views

Modern Amenities and Facilities

Family-Friendly Features

Experience a stay like no other at THE PALLADIUM- Serene in Iloilo City. Enjoy air-conditioned rooms with a pool view, balcony, and quiet street view. Indulge in the sustainable aparthotel, offering free WiFi, a fitness room, and a terrace with city views. Relax in the soundproof rooms equipped with a flat-screen TV, kitchen, and modern bathroom. Unwind in the in-house lounge or explore the nearby attractions. Perfect for families, the aparthotel includes a kids' pool and indoor play area. Book your serene getaway now and create unforgettable memories at THE PALLADIUM.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ILO

Location

Guest Reviews

Cleanliness: 6.24
Service: 9.99
Location: 10
Room Quality: 9.7
Amenities: 7.73
Value for Money: 9.69
Food and Beverage: 9.74
Overall Experience: 9.73
R
Rosenie • couple • sg
9
Pros:

Very need room the one I was in.

2026-07-22 • via Nuitee
T
Thomas • couple • ph
10
Pros:

Room.set up. Location

Cons:

Wish coffee shop or 7/11 closer

2026-07-17 • via Nuitee
R
ROY ANTHONY • extended_group • ph
10
2026-04-06 • via Nuitee
J
jesus • couple • us
1
Not again even the room is free.
Pros:

Dissatisfied , disappointed.
Air conditioner.

Cons:

All except air conditioning

2026-03-18 • via Nuitee
R
Robert • extended_group • ph
8
Conveniently located comfortable nicely appointed
Pros:

Location convenience nice condo block

Cons:

Not very generous in providing tea and coffee but there was bottled water small criticism for the owner to consider

2026-01-02 • via Nuitee
R
Ricardo
10
Pros:

Amazing view! Beautiful place with great pool

2025-12-29 • via Nuitee
M
Mike • couple • ca
8
2025-12-10 • via Nuitee
F
Filbert • couple • ph
9
2025-10-31 • via Nuitee
E
Evelyn
8
Pros:

I was moved from Palladium to Lafayette rating the latter. Staff was very good but cookware and some utensils were old. There were flying ants which appeared sporadically. I was concerned about air conditioner where it was only enclosed with light styrofoam which is often blown away leaving much air escaping

2025-10-15 • via Nuitee
D
D de M • solo_traveller • gb
1
Absolutely disgraceful and filthy with very few amenities.
Pros:

I did not like anything at all at this property. The place was filthy. I'm attaching photographs of the carpet which was disgusting, the cooking area which was also extremely filthy and one did not feel comfortable at all here. The location is actually good, however, the deficiencies are unbelievable.

Cons:

Unfortunately, I was there during an earthquake and there was no alarm at all working within this building. Probably have their license as most places due through purchasing their fire alarm certificate rather than earning it. An endemic problem within the Philippines. The place was really dirty as the photographs will show. You just felt your skin crawling with the amount of filth on the carpet around the stove there was no kettle to make tea or coffee, no tea and coffee, no iron, no hairdryer and so I think you're getting the idea regarding this place. Do not go there there are too many other nice places to use. I'm very rarely give a negative comment however the cleanliness of this place deserves me wanting you.

2025-10-06 • via Nuitee
A
Adriane • solo_traveller • au
9
2025-09-30 • via Nuitee
J
June • solo_traveller • us
10
Relaxing
Pros:

The staff was attentive and helpful.

Cons:

There nothing to dislike

2025-09-09 • via Nuitee
F
Fely • extended_group • ph
8
We had a comfortable stay with all the amenities we need available in the unit. Highly recommended
Pros:

Location is good and near the Festive Mall & other restaurants. The whole room is clean, and refreshing. The bathroom had hot shower, bidet, & toiletries. The view is nice esp. at night. The caretakers were helpful and accommodating. The staff at the front desk are likewise helpful.

Cons:

None

2025-08-27 • via Nuitee
A
Ana Karina • couple • ph
10
2025-08-17 • via Nuitee
M
Mary • family with young children • gb
10
Exceptional
2025-06-30 • via Nuitee
S
Sobilo • young couple • gb
9
Superb
2025-06-26 • via Nuitee
M
Marck • solo traveller • ph
9
Superb
2025-06-19 • via Nuitee
J
James • young couple • gb
10
Exceptional
Pros:

Right location, right size. Parking across the road (paid). Just super convenient.

Cons:

Check in could have been smoother but it is a serviced apartment and not an hotel so allowances do have to be made for delays or misunderstandings.

2025-06-18 • via Nuitee
T
Tedlyn • family with young children • ph
9
Superb
2025-06-11 • via Nuitee
M
Maria • family with young children • us
10
I love this unit and the caretaker is so welcoming
Pros:

As soon as we enter the unit, it smells so clean and nice. The place is so cozy. There is also a nearby mall. Staff is so accommodating and very welcoming. I would booked again this place

Cons:

I wish the AC was a little cooler 🥴.

2025-06-08 • via Nuitee