Darul Salam Orkid Inn

Hotels
•
OYO Rooms
7.3 (69 reviews)
lot 852-3, Jalan Orkid Kg baru kerteh, Kemaman, Terengganu, Malaysia, Dungun , Dungun , my

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Family rooms
Facilities for disabled guests
Daily housekeeping
Designated smoking area
See all facilities

Review Highlights

Pros:
Cleanliness
Comfortable Rooms
Value for Money
Cons:
Poor Service
Communication Issues

Categories

Cleanliness
8.44
The hotel is described as very clean.
Service
6.41
Staff do not reply to customer messages, indicating a communication problem.
Location
7.45
The location is decent, as guests feel safe.
Room Quality
7.4
The rooms are comfortable and a good size.
Amenities
6.93
Amenities are sufficient, with a clean restroom and available television.
Value for Money
7.89
Guests find it to be a good value for the price.
Food and Beverage
6.94
Food and beverage aspects were not mentioned.
Overall Experience
6.91
The overall experience involves both positive and negative sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 15:28

Property Description

Convenient Location
Located in Dungun, DarulSalam Orkid Inn Kerteh provides easy access to local attractions such as Limbong Art and Cherating Turtle Sanctuary.

Comfortable Accommodation
Guests can enjoy air-conditioned rooms with TV access, ensuring a cozy stay during their visit.

Helpful Amenities
With free WiFi, a shared kitchen, and a 24-hour front desk, guests can relax and make the most of their stay hassle-free at our 2-star hotel.

Book your stay at DarulSalam Orkid Inn Kerteh today for a seamless and enjoyable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.3
Based on 69 reviews
Cleanliness: 8.44
Service: 6.41
Location: 7.45
Room Quality: 7.4
Amenities: 6.93
Value for Money: 7.89
Food and Beverage: 6.94
Overall Experience: 6.91
S
Suzie-la • solo_traveller • my
4
Cons:

Check-in time was 2:00 PM, but we had to wait an additional hour because the previous guests checked out late and the room was not ready. This should not be the responsibility of arriving guests.
The property expects guests to comply with check-in and check-out times, so the same standards should be maintained by the management. When we asked the receptionist for clarification, the response was simply, "I don't know."
However, the management did apologize for the inconvenience, which was appreciated.

2026-06-02 • via Nuitee
S
Shinn Haur • family_with_children • my
9
2026-04-10 • via Nuitee
I
Ismail • family_with_children • my
7
2026-04-08 • via Nuitee
Y
Yusof • solo_traveller • my
8
Value for money. Memang berbaloi.
Pros:

Easy to park our vehicle. Semua facilities berfungsi dgn baik.

2026-04-06 • via Nuitee
K
Khairi • family_with_children • my
9
Pros:

Rumah yg dijadikan bilik2 mcm hotel...ngam lah

2026-04-04 • via Nuitee
K
Kamarul • family_with_children • my
6
2026-04-04 • via Nuitee
R
Rohaida • family_with_children • my
8
2026-03-27 • via Nuitee
G
Ghazali • family_with_children • my
9
2026-03-11 • via Nuitee
M
MUHAMMAD FIRAS AMSYAR • solo_traveller • my
8
2026-01-24 • via Nuitee
N
NURUL AINI • family_with_children • my
8
2026-01-23 • via Nuitee
N
Nazrin • solo_traveller • my
8
Pros:

Everything

Cons:

Everything

2026-01-22 • via Nuitee
M
mohamad amirul • solo_traveller • my
8
2026-01-09 • via Nuitee
A
AHMAD ZAIDI • solo_traveller • my
8
Pros:

Price and location

Cons:

All ok

2025-12-28 • via Nuitee
A
AHMAD ZAIDI • solo_traveller • my
10
2025-12-28 • via Nuitee
N
Nur Afifah • family_with_children • my
9
2025-12-22 • via Nuitee
C
Cloee • extended_group • my
9
Pros:

- so clean and comfortable.
- people just do on their own bussiness.
- feel safety.

Cons:

- staff do not reply customer messeges.

2025-11-25 • via Nuitee
T
Tamzid • solo_traveller • bd
1
They dont reply and didnt accept my cancelation
Pros:

Very bad

Cons:

Commuinication problem

2025-11-17 • via Nuitee
N
Nasha • solo_traveller • my
9
2025-11-15 • via Nuitee
Y
Yusof • solo_traveller • my
7
Nice.
Pros:

The size.

Cons:

Parking.

2025-11-06 • via Nuitee
M
Mohd Rasul Affendi • family_with_children • my
7
Berbaloi dan harga murah...
Pros:

Tilam selesa.tv ada siaran.tandas bersih.

Cons:

Tiada

2025-10-27 • via Nuitee