INNSiDE by Meliá Kuala Lumpur Cheras

Hotels
Innside by Melia
8.3 (1413 reviews)
N-G01, Ekocheras No 693 Batu 5 Jalan Cheras, , Kuala Lumpur , my

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Spacious
Affordable
Convenient location
Friendly service
Cons:
Limited breakfast variety
Cleanliness issues

Categories

Cleanliness
7.51
Some reviews mention that the rooms could be cleaner and concerns over bathroom hygiene.
Service
8.98
Guests appreciated the responsive and friendly housekeeping staff, and exceptional service overall.
Location
9.02
Excellent location with easy access to public transport and shopping areas.
Room Quality
8.47
Rooms are described as nice, comfortable, and modern with good views.
Amenities
8
The hotel is stylish and eco-friendly, though breakfast variety is limited.
Value for Money
8.46
Described as affordable and worth the money based on overall experience.
Food and Beverage
7.51
Breakfast options are limited and not very appealing to some guests.
Overall Experience
8.48
Positive feedback noted on stay experience, with several guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:56

Property Description

Modern Amenities
INNSiDE by Meliá Kuala Lumpur boasts an outdoor swimming pool, fitness center, and concierge service, ensuring a comfortable stay for all guests.

Luxurious Rooms
Indulge in air-conditioned rooms with top-notch amenities such as minibar, flat-screen TV, and private bathrooms, providing a peaceful retreat after a day of exploring.

Convenient Location
Situated just minutes away from popular attractions like Berjaya Times Square and Starhill Gallery, INNSiDE by Meliá Kuala Lumpur offers a prime location for both leisure and business travelers.

Book your stay at INNSiDE by Meliá Kuala Lumpur now for an unforgettable experience in the heart of Kuala Lumpur.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. All cots are subject to availability.
The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 120 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1413 reviews
Cleanliness: 7.51
Service: 8.98
Location: 9.02
Room Quality: 8.47
Amenities: 8
Value for Money: 8.46
Food and Beverage: 7.51
Overall Experience: 8.48
B
Bridget solo_traveller us
9
2026-06-05 via Nuitee
P
panprapha couple th
10
2026-06-05 via Nuitee
R
Rina Sharina family_with_children my
8
2026-06-05 via Nuitee
N
Nurul syafiqa solo_traveller my
9
2026-06-05 via Nuitee
R
Ramli couple my
9
Pros:

Located next to an unbusy mall. Love it! The hotel was not busy too. Really a relaxing stay! The staffs were really helpful. As the phone in my room was not working, I reached out to their worker who was cleaning the other room. He helped me to inform the room service. I ordered nasi lemak for room service. It was delicious!!

Cons:

The breakfast buffet was so-so. But the restaurant was beautiful & really comfortable as it was not very busy.

2026-06-05 via Nuitee
L
Lay couple my
5
2026-06-04 via Nuitee
A
Ann Azizi couple my
7
Good value stay with minor maintenance issues
Pros:

Complimentary room upgrade to the Loft City View, and the hotel's direct connection to EkoCheras Mall made dining and shopping very convenient.

Cons:

he bathroom floor was uneven, causing water to accumulate after showering. Pool towels were unavailable on the second morning, and the breakfast selection lacked variety.

2026-06-04 via Nuitee
P
Pn.Aishah solo_traveller my
10
Pros:

Semua nya bagus....

Cons:

Tiada

2026-06-03 via Nuitee
H
Hamirul family_with_children my
6
2026-06-03 via Nuitee
R
robert solo_traveller re
10
2026-06-02 via Nuitee
S
Sally family_with_children my
6
2026-06-02 via Nuitee
L
lucy couple de
10
Pros:

We had an absolutely wonderful stay at Melina Inside Inn and would highly recommend it to anyone visiting Kuala Lumpur.

From the moment we arrived, the staff made us feel welcome. Everyone was incredibly kind, helpful, and genuinely caring. We were especially grateful when they allowed us a late check-out after we missed our flight. Their understanding and flexibility turned a very stressful situation into a much easier one for us.

The manager was an amazing woman who went above and beyond to make sure guests felt comfortable and cared for. The service throughout our stay was exceptional.

The room was always spotless. A special thank you to the housekeeping staff, who did a fantastic job every day. Our room was consistently clean and tidy, the beds were beautifully made, and everything felt fresh and well looked after.

We also loved being able to borrow bicycles and explore Kuala Lumpur that way. It was one of the highlights of our trip and such a fun experience.

The pool area was lovely, with plenty of sunshine and a relaxing atmosphere. The food was absolutely delicious—honestly, almost too good! We looked forward to every meal and enjoyed everything we tried.

Overall, this was one of the best stays of our trip. Clean rooms, amazing food, wonderful staff, great facilities, and genuine hospitality. We would happily stay here again and recommend it to everyone.

2026-05-31 via Nuitee
M
Muhammad couple sa
4
2026-05-31 via Nuitee
P
Pui Kuan couple au
6
The hotel needs better maintenance plan.
Pros:

Location which is great for shopping and food and MRT.

Cons:

The property is getting older each time I stayed in this hotel. Plumbing has issue where water egressed from toilet waste after the basin is used to brush our teeth.

2026-05-29 via Nuitee
J
James solo_traveller my
10
2026-05-28 via Nuitee
J
junaidah solo_traveller my
10
2026-05-26 via Nuitee
D
Dee Zurhan solo_traveller my
9
2026-05-24 via Nuitee
J
John fee solo_traveller my
8
2026-05-24 via Nuitee
S
Shona solo_traveller gb
8
2026-05-22 via Nuitee
D
Dol solo_traveller my
1
Pros:

-

Cons:

1. Park kne cas RM5. Awal2 xcakap pn kne cas, hny beritahu bw TnG sebelum keluar.
2. Minta resit utk bilik asing2. Tp sekalikan invoice. Mna belajar buat invoice mcm tu.
3. Siaran TV terhad

2026-05-22 via Nuitee