NH Copenhagen Grand Joanne

Hotels
NH Hotels
8.8 (5392 reviews)
Vesterbrogade 9 , Copenhagen , dk

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Comfortable rooms
Good amenities
Cons:
Small room sizes
Overpriced dining options
Occasional cleanliness issues

Categories

Cleanliness
8.38
Overall cleanliness was positive, but some guests noted issues such as small room sizes affecting perceived cleanliness.
Service
9.35
Guests highly praised the friendly and attentive service across several reviews.
Location
9.39
The hotel location received consistent positive remarks for its proximity to transport and attractions.
Room Quality
7.84
Room quality varied, with some guests finding rooms small but modern and clean.
Amenities
8.87
Amenities were generally well-reviewed, particularly the breakfast and recreational facilities.
Value for Money
8.33
Some guests felt that certain aspects, like dining options, were overpriced relative to the overall stay.
Food and Beverage
8.88
Breakfast and bar services were frequently highlighted as positive, despite some menu limitations.
Overall Experience
9.35
Guests overwhelmingly regarded their stay positively, citing comfort and location as key factors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:31

Property Description

Luxurious Accommodations
Experience the epitome of comfort and style in our 162 uniquely designed rooms and suites, ensuring a cozy stay for every guest.

Top-Notch Amenities
Enjoy a range of facilities including beautifully furnished meeting rooms, a rooftop terrace for stunning views, and a well-equipped fitness center for your convenience.

Culinary Delights
Indulge in a culinary journey at Joanne's Restaurant, where you can savor classic Danish dishes and international cuisine in a warm and inviting atmosphere.

Book your stay at Grand Joanne today for a memorable and delightful experience!

Important information:

Please note that when booking more than 9 rooms, different policies and supplements will apply. The group booking will be nonrefundable for 30 days before arrival. Please contact the property directly for more information.

Please note that dogs will incur an additional charge of 265 DKK per day, per dog/cat. Maximum two per room.

Please note that this property allows service animals free of charge.

Please note that the property can only accommodate pets with a maximum weight of 25 kg or less.

Please note that the rooftop-bar & lounge will only be open from April to October.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for DKK 250 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for DKK 250 per person per night when using an existing bed.
    People 4 years old and over stay for DKK 250 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs DKK 342 per day.

Location

Guest Reviews

8.8
Based on 5392 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 7.84
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 8.88
Overall Experience: 9.35
K
Kine couple no
8
2026-07-04 via Nuitee
R
Robert couple us
9
2026-07-03 via Nuitee
O
Olivia extended_group au
6
2026-07-03 via Nuitee
A
Abdelhameed Mohamed Elamin Mahmoud couple sa
10
2026-07-03 via Nuitee
M
Mark solo_traveller gb
10
2026-07-03 via Nuitee
H
Heinz couple de
7
2026-07-02 via Nuitee
N
Noelle couple fr
9
Magnifique
Pros:

Très bien entretenu
Personnel extrêmement accueillant

2026-07-02 via Nuitee
P
Philip couple gb
9
Pros:

Food and service

2026-07-02 via Nuitee
A
ahmed extended_group qa
6
Unjustified high price hotel
Pros:

Location

Cons:

The room was extremely small and felt far below expectations for the price paid. Basic comforts and amenities were missing — no mini fridge, no proper wardrobe or hangers, no bedside tables, no room phone, and almost no in-room amenities at all. The TV selection was also very limited, with only a few channels available.
The bathroom setup was unusual as well, with a strange hot-and-cold water tap system that was inconvenient and difficult to use. The toilet is just almost inside the shower which is inconvenient to an extent it became funny
On top of that, the flooring was very thin, so you could clearly hear footsteps and movement from neighboring rooms, which made it hard to relax.
I understand some hotels aim for a minimalist or sustainable concept, but here it felt more like cost-cutting at the expense of guest comfort. As a frequent traveler across Europe, I found this to be one of the least comfortable stays I’ve had, and it definitely did not justify the overpriced rate.

2026-07-02 via Nuitee
D
Danielle couple lu
8
2026-07-01 via Nuitee
A
Anna couple ch
8
Pros:

Die Lage

Cons:

Sehr kleine Zimmer

2026-07-01 via Nuitee
S
Simona couple nl
10
Another perfect stay . Will come back to this hotel over and over
Pros:

Staff always friendly. Rooms are small but very cost . Value for money

2026-06-30 via Nuitee
J
Jasmine family_with_children de
9
2026-06-30 via Nuitee
O
Olga family_with_children us
8
2026-06-30 via Nuitee
A
adhir couple za
5
it was not a happy stay …. i will not stay at this hotel again
Pros:

the location of the property is excellent
the restaurant waitresses were very helpful

Cons:

1) the lady at the reception when we checked in was not friendly.
2) the room was way too small
3) TV was not working had to complain
4) air conditioning was not working had to complain

2026-06-29 via Nuitee
H
Hilmi extended_group tr
8
Konumu çok iyi temizlik güzel odalar çok küçük ve dar.
Pros:

Konumunu ve temizliğini

Cons:

Odalar çok küçük

2026-06-29 via Nuitee
T
Trevor couple gb
8
2026-06-29 via Nuitee
G
Griffin solo_traveller ie
8
Pros:

Location was good

2026-06-28 via Nuitee
M
Mia couple dk
5
2026-06-28 via Nuitee
A
Angela couple us
8
We enjoyed five nights stay. It was a convenient location for the central train station.
Pros:

The location was great and the staff was friendly.

Cons:

The room was clean and comfortable but there were no drawers to organize clothes. The WiFi was down for several days.

2026-06-28 via Nuitee