Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Airport shuttle
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Affordable pricing
Cons:
Cleanliness issues
Non-functioning amenities
Rude service from specific staff

Categories

Cleanliness
5.25
Several reviews highlighted issues with cleanliness, including unclean rooms and problems related to dirt and insects.
Service
7.75
Mixed feedback on service; while some appreciated helpful staff, others reported rude interactions.
Location
8.25
Many reviews mentioned the good location, being near main roads which is convenient.
Room Quality
6.25
Complaints regarding room facilities, like non-functioning TVs, were common.
Amenities
6.25
Several mentions of broken amenities and lack of cleanliness in provided items.
Value for Money
7.75
Some reviews noted that despite issues, the price is reasonable for what is offered.
Food and Beverage
7.25
No significant comments were made about food and beverage services.
Overall Experience
7.25
Guests had mixed feelings, with some expressing satisfaction while others noted several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:13

Property Description

Modern Rooms with Amenities
Experience comfort and style in our air-conditioned rooms equipped with flat-screen TVs, free toiletries, and cozy seating areas.

Convenient Services
Enjoy complimentary WiFi, room service, and a 24-hour front desk for all your needs during your stay with us.

Ideal Location
Located just 7.7 km from Perhentian Kuala Neruh, our hotel in Jerantut is the perfect choice for travelers looking for convenience and comfort.

Book now for a memorable stay at SY JERANTUT HOTEL and make the most of your trip!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7
Based on 587 reviews
Cleanliness: 5.25
Service: 7.75
Location: 8.25
Room Quality: 6.25
Amenities: 6.25
Value for Money: 7.75
Food and Beverage: 7.25
Overall Experience: 7.25
A
Azra • solo_traveller • my
6
Pros:

The room was clean, didn't have any strange smell. So does the bathroom 👍 The air conditioner worked well and I love how there's water dispenser with cups on the side. Super convenient for that 👍

Cons:

My door room was a bit complicated to unlocked. Yet manageable. The TV could be turn on but couldn't change the channel. Love how there's already a notice at the receptionist. The bathroom door lock couldn't be locked and the water heater doesn't working at all. Not an ounce of 'heat' in the water. Kinda disappointed in that 😌

2026-06-27 • via Nuitee
M
Mohd akhir • couple • my
5
Pros:

TV not functioning

Cons:

WiFi slow TV not function

2026-06-16 • via Nuitee
J
Jannah • solo_traveller • my
10
2026-06-16 • via Nuitee
A
Anas • couple • my
8
2026-06-15 • via Nuitee
A
abbas • couple • my
6
2026-06-13 • via Nuitee
C
Chui Lee Lee • solo_traveller • my
8
2026-06-12 • via Nuitee
B
Bhaskar • extended_group • my
8
The room is worth for the price.
Pros:

Price & location was isolated from busy town.

Cons:

The TV was not in operation but it was notified to us during the booking.

2026-06-11 • via Nuitee
M
Mokhtar • solo_traveller • my
9
Pros:

Bilik besar dan selesa, bersih juga

Cons:

Tiada lif, tangga agak curam juga

2026-06-11 • via Nuitee
S
steve • solo_traveller • my
8
2026-06-11 • via Nuitee
Z
Zawani • solo_traveller • my
2
Cons:

No internet .No Tv.

2026-06-10 • via Nuitee
N
nasrol azimi bin ab halim • solo_traveller • my
2
Pros:

Saya nk request masa awal...tapi no tel yg di bagi tidak aktif...saya terpaksa booking lain..

2026-06-06 • via Nuitee
A
Ashraf • solo_traveller • my
6
Cons:

tv rosak🙂

2026-06-04 • via Nuitee
K
khairul shaufuan • couple • my
5
2026-05-30 • via Nuitee
R
ris • solo_traveller • my
7
Pros:

tilam slesa....bntl pn tebal

Cons:

tv takda

2026-05-28 • via Nuitee
L
lim yu liang • solo_traveller • my
10
2026-05-26 • via Nuitee
M
Melati • extended_group • my
5
2026-05-25 • via Nuitee
S
Siti • solo_traveller • my
10
2026-05-23 • via Nuitee
A
Azlina • extended_group • my
9
Pros:

Bilik yg luas,bersih

2026-05-22 • via Nuitee
A
Am • solo_traveller • my
1
Pros:

1 thing je bgus.dekat dgn pekan..tupon dia 1 je buiding kat sni

Cons:

Not recommended!!

Teruk sgt. Dpat balik x dibersihkan betul. Dlam drawer please check.mine got puntung rokok n keropok last guest. Xcuci bersih.
Ada stain pada towel, bed.
Toilet leaking pd singki.. ko basuh kat atas, air kat bwah kena kaki balik..complain to staff bawah mntak tukar balik..boss dia call staff balik suro kemaskan je.. the so called boss then asked to talk to me, then ckap toilet tu sink mmg xboleh buat apa.. Mantainance dtg lambat.. smua bilik sma..je..u xperlu risau, dia x kacau u pon..bodo apa xkacau..ak basuh atas, air mai kat kaki ak balik.. bodo gila..last la dtg sni. Smga ko melingkup sni.

2026-05-17 • via Nuitee
M
Mohd Noor • couple • my
5
2026-05-14 • via Nuitee