Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Bad odor in room

Categories

Cleanliness
5.48
Underneath the bed hasn't been cleaned.
Service
8.45
The staff are good and take good care of my parcels.
Location
8.99
The location is very good. It's on the street food lane, market.
Room Quality
5.94
There is a bad smell in the room.
Amenities
6.97
No shower gel but we have our own.
Value for Money
6.43
Standard quality for this hotel tier.
Food and Beverage
6.48
Standard quality for this hotel tier.
Overall Experience
6.45
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:57

Property Description

Central Location
Situated in the heart of Bukit Bintang district, just minutes away from top attractions like Starhill Gallery and Pavilion Kuala Lumpur.

Modern Amenities
Enjoy complimentary WiFi and a 24-hour front desk for your convenience during your stay at this 3-star hotel.

Comfortable Rooms
Relax in well-appointed guest rooms featuring amenities such as a kettle, cozy bed linen, and soft towels.

Book your stay at Floresta Hotel Chinatown for a memorable experience in Kuala Lumpur.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.9
Based on 215 reviews
Cleanliness: 5.48
Service: 8.45
Location: 8.99
Room Quality: 5.94
Amenities: 6.97
Value for Money: 6.43
Food and Beverage: 6.48
Overall Experience: 6.45
M
Muhammad • solo_traveller • pk
1
Disgusting hotel
2026-07-17 • via Nuitee
P
Paul Robert • solo_traveller • us
3
A 5.6 rating on Booking was very generous. Don’t make the same mistake I did.
Cons:

A/C had no individual control. Maybe 5 degrees cooler than ambient. Mold all over bathroom. Mold on pillows and sheets. No a/c would be the reason.
A non smoking hotel with my neighbor who smoked a bunch. Since a/c seemed to be shared with him, my room was filled with smoke. Had to change rooms at 4:00 in the morning.

2026-07-17 • via Nuitee
N
Nesrin • family_with_children • my
7
2026-07-16 • via Nuitee
Y
Yvonne Nabalayo • solo_traveller • ke
9
My stay was amazing I booked for 3 nights ended up extending my stay , i recommend 💯
Pros:

The staffs were so good to me and the location of the hotel is really good for tourists, this was my first time visiting Malaysia and to be honest I really enjoyed my stays in floresta hotel .

Cons:

About 100 RM deposit for some tourist we use card maybe you can do better about that option of cash we use credit card.

2026-07-11 • via Nuitee
J
JiaYong • family_with_children • my
5
good location but need to improve facility
Pros:

restroom is a bit small,the shower water pressure is small without heater

2026-01-02 • via Nuitee
D
Dinesh • extended_group • in
1
2025-12-11 • via Nuitee
A
Andreas • solo_traveller • de
6
2025-12-08 • via Nuitee
T
THITIYA • couple • th
8
Pros:

The location is very good. It's on the street food lane, market. Also, it's easy to go to the MRT.

The staff are good and take good care of my parcels.

Cons:

Underneath the bed hasn't been cleaned. No shower gel but we have our own so we didn't tell the staff.

2025-11-28 • via Nuitee
H
HARRY • solo_traveller • my
10
2025-11-08 • via Nuitee
M
ming kiong • family_with_children • my
1
Pros:

柜台服务还行

Cons:

没热水，房间有股臭味

2025-10-18 • via Nuitee
M
ming kiong • family_with_children • my
1
2025-10-18 • via Nuitee
L
Lai Peng • couple • my
6
Pros:

Location

Cons:

Facility

2025-08-23 • via Nuitee
P
Phang • family_with_children • my
8
2025-07-30 • via Nuitee
S
sing seng • solo_traveller • my
4
2025-07-19 • via Nuitee
A
Amin • couple • my
10
2025-07-04 • via Nuitee
C
Chiew Hoon • couple • au
3
2025-07-03 • via Nuitee
J
Jeffrey • young couple • us
7
Good
2025-04-20 • via Nuitee
C
Chitravel • family with young children • sg
3
Poor
2025-03-29 • via Nuitee
E
Emily • solo traveller • au
3
Poor
Pros:

Good location close to Chinatown - many eating places restaurants

Cons:

Cleaning disposal of rubbish in the room or making the bed

2025-02-12 • via Nuitee
B
Bethany • solo traveller • us
1
A dirty, stinky dive! You’ve been warned!
Pros:

It was well located.

Cons:

It was very dirty, particularly the floors and the walls. It had a convoluted layout that made it seem like a firetrap. They had 2 elevators in 2 different locations you had to take. I found myself lost in a some very very smelly hallways. Run! I moved to the very nice Hotel Yu even though I only stayed 1 of 3 nights there!

2025-01-28 • via Nuitee