Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Cons:
Cleanliness issues noted
Some noise from the rooms

Categories

Cleanliness
8.36
Some mentions of cleanliness, but also comments about cleanliness issues in the bathrooms.
Service
9.83
Staff was consistently mentioned as friendly and helpful.
Location
9.37
Multiple reviews praised the central location.
Room Quality
8.82
Rooms were generally described as spacious and comfortable, with a few mentions of noise.
Amenities
9.35
Rooftop pool and breakfast were highlighted positively.
Value for Money
8.31
Mentioned as slightly pricey, but generally worth it.
Food and Beverage
9.36
Food quality, especially breakfast, received high praise.
Overall Experience
9.43
Overall experience mentioned as exceptional by multiple reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:29

Property Description

Luxurious Accommodations
Hotel Indigo Kuala Lumpur on the Park offers air-conditioned rooms with city views, desk, and modern amenities for a comfortable stay.

Dining Experience
Guests can delight in a variety of culinary options, including Malaysian, Steakhouse, and international cuisine at the on-site restaurant, with special dietary requests catered to.

Convenient Location
Centrally located, the hotel provides easy access to popular attractions like Suria KLCC, Kuala Lumpur Convention Center, and Petronas Twin Towers. Enjoy exceptional service and a memorable stay at Hotel Indigo Kuala Lumpur on the Park, an IHG Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs MYR 20 per day.

Location

Guest Reviews

9.1
Based on 1626 reviews
Cleanliness: 8.36
Service: 9.83
Location: 9.37
Room Quality: 8.82
Amenities: 9.35
Value for Money: 8.31
Food and Beverage: 9.36
Overall Experience: 9.43
L
Laurent et Valérie ! • solo_traveller • fr
10
Pros:

Hotel impeccable et bien situé.
Une piscine magnifique
La possibilité de prendre ses repas à l'hôtel
Le personnel de la restauration très agréable et très professionnel

Cons:

Le personnel de l'accueil un peu froid comparé à l accueil des établissements en Malaisie.

2026-06-20 • via Nuitee
T
T • couple • gb
9
2026-06-20 • via Nuitee
L
Louise • couple • nz
10
Very comfortable stay in the heart of KL
Pros:

Very comfortable hotel. I was lucky enough to be upgraded to a corner room which was stunning. The bar was also lovely - great views and good food.

Cons:

Nothing

2026-06-19 • via Nuitee
J
João • solo_traveller • pt
9
Estadia agradável
Pros:

Da localização, do pequeno almoço, das comodidades em geral, bem como da simpatia e eficiência dos Colaboradores.

Cons:

No geral tudo estava bem, um pouco de pó nas portas e debaixo da cama.

2026-06-18 • via Nuitee
M
marzieh • family_with_children • ir
7
2026-06-18 • via Nuitee
M
Manuel Aguilar • couple • pt
10
Hotel excelente para ficar e para conhecer Kuala Lumpur!
Pros:

Hotel a poucos minutos a pé da zona das Torres Petronas. De frente para o KL Tower. Super central e acesso a pé a qualquer diversão de Kuala Lumpur. Os quartos eram muito bem decorados e com pormenores que fazem a diferença para um quarto com charme e luxo. Pequeno almoço bastante variado, com funcionários super simpáticos e atenciosos. Deixo os meus parabéns pela qualidade do hotel.

Cons:

Não tenho nada a apontar.

2026-06-18 • via Nuitee
C
Christa • couple • ch
8
Pros:

Freundliches Personal

Cons:

Kein vernünftiger Kleiderschrank mit Tablaren und Schubladen

2026-06-18 • via Nuitee
J
Jasmina • solo_traveller • it
9
Pros:

Breakfast

Cons:

The view (on a wall of another building)

2026-06-18 • via Nuitee
Y
Younes • couple • nl
10
Fantastisch verblijf in een prachtige kamer. Masud onze housekeeper een hele lieve man
Pros:

Gastvrijheid, schone kamer en badkamer met prachtig uitzicht . Mooi hotel. Masud

2026-06-17 • via Nuitee
M
Matthew • couple • qa
9
Pros:

Nice and quiet. One of the best hotel breakfasts we’ve had in Kl. Given two free cocktails to redeem in the bar was a great touch.

Cons:

Nothing

2026-06-17 • via Nuitee
M
Melanie • couple • gb
9
2026-06-17 • via Nuitee
V
Vi-Ven • family_with_children • my
8
Pros:

Decor was nice

Cons:

A bit dusty. Felt like the room wasn’t really cleaned n vacuumed

2026-06-16 • via Nuitee
V
Vi-Ven • couple • my
8
Pros:

Nice deco

Cons:

Not really clean n smell

2026-06-16 • via Nuitee
E
Eric • couple • fr
9
Ravie
Pros:

La décoration et le petit déjeuner fabuleux

Cons:

Pour un 5 étoiles on m’a pas monté mes valises

2026-06-15 • via Nuitee
C
Chanisse • family_with_children • ch
9
2026-06-15 • via Nuitee
E
Esra • solo_traveller • nl
9
2026-06-15 • via Nuitee
M
Matheus • couple • pt
9
Solid stay for 4 nights.
Pros:

Location was fantastic. The room was very comfortable and clean. View was exceptional. Staff were very accommodating and friendly. The gym and pool were also very convenient.

Solid stay for 4 nights.

Cons:

We got upsold to a better room (King Suite) when we arrived after finding out that the view of our original room (King Standard) is a plain, grey building practically glued to the window.

For the price per night, I believe there were better options in KL.

The breakfast was average. Not a lot of western dishes.

2026-06-15 • via Nuitee
D
Diorobo • couple • fr
10
2026-06-14 • via Nuitee
H
Hanifi • couple • fr
3
Pros:

Séjour globalement décevant au regard du prix payé.

L’hôtel est très bien situé et les agents de sécurité méritent une mention spéciale : toujours souriants, aimables, serviables et très professionnels. Ils font un excellent travail et contribuent à rendre le séjour plus agréable.

Malheureusement, plusieurs problèmes ont terni notre expérience. À deux reprises, nous avons constaté des traces sur les draps du lit. La première fois, nous avons demandé un changement, mais le problème s’est reproduit quelques jours plus tard, ce qui est décevant pour un établissement de ce standing.

Nous avons également rencontré des difficultés avec le matériel de la chambre. Le fer à repasser ne fonctionnait pas et, après avoir obtenu un remplacement, celui-ci était endommagé : de l’eau brûlante s’écoulait par une ouverture, ce qui représentait un véritable risque de brûlure.

Par ailleurs, nous avons régulièrement eu des problèmes avec les ascenseurs ainsi qu’avec les cartes d’accès qui fonctionnaient de manière aléatoire.

Enfin, à notre arrivée, personne ne nous a accompagnés ou orientés jusqu’à notre chambre. Nous avons dû nous débrouiller seuls, ce qui n’est pas le niveau de service attendu dans un hôtel de cette catégorie.

En résumé, malgré un excellent emplacement et un personnel de sécurité remarquable, le rapport qualité-prix ne nous a pas semblé à la hauteur de nos attentes.

2026-06-13 • via Nuitee
H
Hüseyin • couple • de
7
Pros:

Sauber, schöne Einrichtung und sehr schöne Restaurants im Hotel

Cons:

Man hat keine Aussicht auf die Tower und sieht nur ein leerstehendes Gebäude. Wäscheservice ist sehr teuer

2026-06-13 • via Nuitee