Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Cons:
Cleanliness issues noted
Some noise from the rooms

Categories

Cleanliness
8.36
Some mentions of cleanliness, but also comments about cleanliness issues in the bathrooms.
Service
9.83
Staff was consistently mentioned as friendly and helpful.
Location
9.37
Multiple reviews praised the central location.
Room Quality
8.82
Rooms were generally described as spacious and comfortable, with a few mentions of noise.
Amenities
9.35
Rooftop pool and breakfast were highlighted positively.
Value for Money
8.31
Mentioned as slightly pricey, but generally worth it.
Food and Beverage
9.36
Food quality, especially breakfast, received high praise.
Overall Experience
9.43
Overall experience mentioned as exceptional by multiple reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:29

Property Description

Luxurious Accommodations
Hotel Indigo Kuala Lumpur on the Park offers air-conditioned rooms with city views, desk, and modern amenities for a comfortable stay.

Dining Experience
Guests can delight in a variety of culinary options, including Malaysian, Steakhouse, and international cuisine at the on-site restaurant, with special dietary requests catered to.

Convenient Location
Centrally located, the hotel provides easy access to popular attractions like Suria KLCC, Kuala Lumpur Convention Center, and Petronas Twin Towers. Enjoy exceptional service and a memorable stay at Hotel Indigo Kuala Lumpur on the Park, an IHG Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.1
Based on 1774 reviews
Cleanliness: 8.36
Service: 9.83
Location: 9.37
Room Quality: 8.82
Amenities: 9.35
Value for Money: 8.31
Food and Beverage: 9.36
Overall Experience: 9.43
J
Justin • couple • nl
8
Fijn hotel in KLCC om een paar nachten in te verblijven.
Pros:

Erg goed ontbijt. uitgebreid en vers. Naast de koffieautomaat kan je ook barista koffie aan de bar bestellen.
Mooie kamer, TV op de kamer met streaming mogelijkheid. Erg mooi zwembad en een uitgebreide sportschool.
Vriendelijk personeel. goede ligging in KLCC.

Cons:

Kamer met uitzicht op de toren geboekt. toren kon je alleen zien wanneer je op je knieën met je hoofd gedraaid tegen het raam aan gaat zitten.
zitgelegenheid bij het zwembad is beperkt, hierdoor moeten wij onze spullen tijdelijk op de grond neerleggen.

2026-10-15 • via Nuitee
V
Vikki • solo_traveller • nz
10
Fabulous Hotel
Pros:

The hotel was fab, the rooms were so lovely. The price point was so good for what you got. I loved the attention to detail.
The pool area and gym were also fantastic.

2026-10-15 • via Nuitee
M
michele • family_with_children • it
10
Pros:

Posizione top e ottimi servizi

2026-10-15 • via Nuitee
N
Nina Thermann • family_with_children • de
10
2026-10-14 • via Nuitee
M
Mommsen • couple • de
8
2026-10-13 • via Nuitee
N
Naomi • couple • my
7
Pros:

I really appreciated the thoughtful service from the front desk gentleman who helped arrange a birthday decoration in the room for my partner. I would also like to thank the Duty Manager, Luke, who took the time to listen to my concerns about the long wait during check-in and showed genuine care. The room itself was spacious, quiet and comfortable, and we had a very restful and enjoyable stay. I also liked the hotel’s location—it feels private and peaceful, while still being conveniently close to many tourist attractions. Overall, there were many aspects of the stay that we genuinely enjoyed.

Cons:

The hotel did not send a booking confirmation prior to my arrival, which caused some uncertainty. The check-in process was also quite long. While guests were waiting in the lobby, I felt the front desk team could have been more attentive—for example, offering a welcome drink or simply taking a moment to update guests on the expected waiting time. It was disappointing to see staff using their phones behind the counter while guests were still waiting to be assisted. A little more proactive communication and hospitality would have made the arrival experience much more comfortable.

2026-10-12 • via Nuitee
H
Hiba • couple • ke
10
Amazing. Enjoyed dont regret
Pros:

Beautiful, clean and best smelling hotel I’ve ever been in

Cons:

Small rooms

2026-10-11 • via Nuitee
B
Barbara • family_with_children • de
10
Jederzeit wieder
Pros:

Das Personal und die Ausstattung waren super. Frühstück war wirklich auch super.

2026-10-08 • via Nuitee
W
William • couple • za
9
2026-10-07 • via Nuitee
P
Peter • solo_traveller • nl
8
2026-09-19 • via Nuitee
C
Célia Rotondo • family_with_children • fr
8
2026-09-19 • via Nuitee
A
Almajidi • couple • iq
8
2026-09-18 • via Nuitee
J
John • couple • au
8
Great stop over travelling from UK back to Australia.
Pros:

We were late for breakfast but staff accommodated us with a smile. Excellent service.

Cons:

Only stayed 2 nights 3 would have been better

2026-09-18 • via Nuitee
A
Andrews • solo_traveller • au
10
Pros:

Everything. Staff were friendly and helpful. Loved the breakfasts and the pool area.

Cons:

Nothing comes to mind, except more powdered milks would be good.

2026-09-17 • via Nuitee
T
Timothy • solo_traveller • au
9
Well located funky and friendly hotel.
Pros:

An overall very good experience. Breakfast is diverse and staff were very attentive. Rooftop swimming pool is excellent. The associated restaurants and bars make this place an excellent 'one-stop-shop' for anything. Concierge were most helpful throughout.

Cons:

The exercise/workout room is poor but then I did not notice many visitors.

2026-09-17 • via Nuitee
R
Rodney • couple • us
9
Pros:

Room design

2026-09-17 • via Nuitee
L
Li • solo_traveller • au
7
2026-09-16 • via Nuitee
D
Djeladini • couple • ch
9
2026-09-16 • via Nuitee
F
Farah • couple • gb
10
2026-09-15 • via Nuitee
M
Maxwell • couple • au
10
Pretty standard hotel. Was good
Pros:

Clean standard hotel room

Cons:

Nothing

2026-09-15 • via Nuitee