Crowne Plaza Penang Straits City by IHG

Hotels
Crowne Plaza Hotels & Resorts
8.8 (570 reviews)
4823-4824 2F, Jalan Pantai, Taman Selat , Perai , my

Paid
Children allowed

Facilities

Fitness facilities
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Helpful staff
New and clean hotel
Great room views
Cons:
Cleanliness issues
Remote location
Food quality concerns

Categories

Cleanliness
8.44
Some guests reported issues with cleanliness, including hair on pillows and a smelly pillow.
Service
9.41
Many reviewers appreciated the helpful staff and good service.
Location
7.95
Several comments noted the hotel's remote location and isolation from nearby amenities.
Room Quality
9.4
Guests praised the spacious and new rooms with great views.
Amenities
8.93
The hotel offers various amenities, but some limitations were noted regarding pool access.
Value for Money
8.89
Overall perceived as good value, though some mixed comments on specific aspects.
Food and Beverage
8.44
Breakfast options were generally regarded as good, but some food quality concerns were raised.
Overall Experience
8.91
Generally positive experiences, despite some issues with cleanliness and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 12:07

Property Description

Luxurious Amenities
Indulge in the outdoor swimming pool, fitness center, and terrace for relaxation during your stay.

Culinary Delights
Savor authentic Malaysian dishes at the on-site restaurant and unwind with cocktails at the stylish bar.

Convenience and Comfort
Enjoy air-conditioned rooms with modern amenities, 24-hour room service, and a helpful 24-hour front desk staff.

For a lavish and convenient stay in Perai, book your room at Crowne Plaza Penang Straits City now.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 570 reviews
Cleanliness: 8.44
Service: 9.41
Location: 7.95
Room Quality: 9.4
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 8.44
Overall Experience: 8.91
M
Maryati solo_traveller my
10
2026-08-29 via Nuitee
Z
zafrie extended_group my
10
worth it
Pros:

everything

2026-08-28 via Nuitee
N
noor couple my
10
2026-08-27 via Nuitee
P
Ping couple au
10
2026-08-27 via Nuitee
L
Linda extended_group my
1
2026-08-25 via Nuitee
S
SITI NAZIRAH couple my
8
2026-08-25 via Nuitee
V
VENESSE couple my
10
2026-08-16 via Nuitee
Y
Yeoh couple my
8
2026-08-13 via Nuitee
A
Amareena solo_traveller my
10
Lovely ambience
Pros:

Our go to hotel for relaxation. Beautiful view and nice atmosphere. Recommended if you want a getaway for a staycation.

2026-08-12 via Nuitee
S
Stefano family_with_children it
10
Pros:

Beds comfortable

2026-08-11 via Nuitee
L
Lu Keat solo_traveller my
9
2026-08-10 via Nuitee
Y
YANG solo_traveller cn
7
2026-08-09 via Nuitee
A
Azyan hazwani couple my
10
2026-08-09 via Nuitee
K
khairul couple my
9
1 week stay in Bagan Luar
Pros:

Near to my work place and convenience to move around.easy check in and chexk out. Breakfast buffet spread was superb. Good coffee machine. Swimming pool and gym at the roof top!!beautiful scenery during sunset..

Cons:

None

2026-08-08 via Nuitee
M
Marco solo_traveller pt
9
2026-08-07 via Nuitee
عوض القحطاني solo_traveller sa
8
Pros:

الفندق جميل ومريح وحديث

Cons:

الموقع والمدينه التي يقع فيها منعزله عن أماكن التسوق والتسليه
وبينه وبين البحر طريق يصعب تجاوزه

2026-07-19 via Nuitee
S
Siti Nur Amira solo_traveller my
8
Pros:

The place is quiet and not busy. They have 7eleven and zus infront of the hotel.

Cons:

Quite far to find food. Need to drive or use grab.

2026-07-18 via Nuitee
A
Amanda couple au
9
2026-07-06 via Nuitee
M
Muhamad couple my
7
Good for money..
Pros:

Very clean

Cons:

Nil

2026-07-06 via Nuitee
O
Omar extended_group ae
9
The service and location are very convenient
Pros:

It was good and variety of cousins

Cons:

Nothing comes to my mind

2026-07-04 via Nuitee