Crowne Plaza Penang Straits City by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.8 (510 reviews)
4823-4824 2F, Jalan Pantai, Taman Selat , Perai , my

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Helpful staff
New and clean hotel
Great room views
Cons:
Cleanliness issues
Remote location
Food quality concerns

Categories

Cleanliness
8.44
Some guests reported issues with cleanliness, including hair on pillows and a smelly pillow.
Service
9.41
Many reviewers appreciated the helpful staff and good service.
Location
7.95
Several comments noted the hotel's remote location and isolation from nearby amenities.
Room Quality
9.4
Guests praised the spacious and new rooms with great views.
Amenities
8.93
The hotel offers various amenities, but some limitations were noted regarding pool access.
Value for Money
8.89
Overall perceived as good value, though some mixed comments on specific aspects.
Food and Beverage
8.44
Breakfast options were generally regarded as good, but some food quality concerns were raised.
Overall Experience
8.91
Generally positive experiences, despite some issues with cleanliness and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 12:07

Property Description

Luxurious Amenities
Indulge in the outdoor swimming pool, fitness center, and terrace for relaxation during your stay.

Culinary Delights
Savor authentic Malaysian dishes at the on-site restaurant and unwind with cocktails at the stylish bar.

Convenience and Comfort
Enjoy air-conditioned rooms with modern amenities, 24-hour room service, and a helpful 24-hour front desk staff.

For a lavish and convenient stay in Perai, book your room at Crowne Plaza Penang Straits City now.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

8.8
Based on 510 reviews
Cleanliness: 8.44
Service: 9.41
Location: 7.95
Room Quality: 9.4
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 8.44
Overall Experience: 8.91
N
NNatasha • couple • my
10
2026-05-30 • via Nuitee
Z
Zoran • couple • si
10
Prijetno in v bližini trajekta.
Pros:

Cena, dober zajtrk, prijazno osebje.

Cons:

Preveliko število ljudi v bazenu, škropljenje otrok - slab nadzor nad tem, kaj se dogaja ob bazenu.

2026-05-30 • via Nuitee
K
Kwa • solo_traveller • my
10
2026-05-29 • via Nuitee
K
KM • couple • my
8
2026-05-29 • via Nuitee
S
Salina • extended_group • my
10
2026-05-28 • via Nuitee
N
Nurshazwana • solo_traveller • my
9
Pros:

View, room facilities

Cons:

Iron. Struggle for iron

2026-05-26 • via Nuitee
C
Chin Chin • couple • my
9
2026-05-26 • via Nuitee
V
Victor • solo_traveller • my
8
Pros:

Breakfast could have been better with continental choices

Cons:

They did not provide me an invoice/receipt upon checking out. I paid at the property.

2026-05-26 • via Nuitee
N
Nor Yanti • extended_group • my
9
Pros:

nice view from the room

Cons:

smell in the toilet

2026-05-26 • via Nuitee
C
Colette • couple • gb
8
Good location
Pros:

Good location close to train and ferry station

Cons:

It said it offered a free transfer to the ferry but when we asked we were told there was non available all day!

2026-05-23 • via Nuitee
P
Pawelski • solo_traveller • au
9
2026-05-22 • via Nuitee
J
Jia Yee • family_with_children • gb
8
2026-05-21 • via Nuitee
M
Muhammad • couple • my
9
2026-05-17 • via Nuitee
Y
YUANCHI • couple • cn
10
2026-05-15 • via Nuitee
M
Mohd Azfar Afnan • couple • my
9
2026-05-13 • via Nuitee
S
Steve Marsh • extended_group • gb
9
Pros:

Great Location

2026-05-12 • via Nuitee
C
Christelle • family_with_children • fr
10
Magnifique
2026-05-09 • via Nuitee
S
shafiza • family_with_children • my
9
2026-05-09 • via Nuitee
E
Elia Ilies • solo_traveller • my
8
Pros:

Love the interior of the room. No bed picture because our stuffs are on it before pictures taken😅.
I requested for a complementary birthday surprise for my husband's birthday and we got a delicious cake upon arrival♥️

2026-05-09 • via Nuitee
C
CC • family_with_children • my
9
2026-05-04 • via Nuitee