Swing & Pillows - USJ Taipan

Hotels
7 (385 reviews)
1, 3 & 5, Jalan USJ 10/1a, Taipan Business Centre, , Subang Jaya , MY

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Soundproof rooms
Daily housekeeping
Invoice provided
Key card access

Review Highlights

Pros:
Location
Staff helpful
Halal food nearby
Cons:
Dirty bedsheets
Room not cleaned
No toiletries
Rundown condition
Inconvenient stairs

Categories

Cleanliness
5.14
Multiple mentions of dirty conditions and room not cleaned.
Service
8.11
Staff helpful despite some check-in issues.
Location
8.65
Liked the location with proximity to food options.
Room Quality
6.1
Room condition reported as rundown and not matching pictures.
Amenities
6.63
Some amenities available, but issues reported with cleanliness and maintenance.
Value for Money
7.09
Standard quality for this hotel tier.
Food and Beverage
7.14
Easy access to halal food nearby.
Overall Experience
7.11
General satisfaction but improvements needed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 16:59

Property Description

Convenient Location
Located in Subang Jaya, Swing & Pillows - USJ Taipan is conveniently situated near popular malls and landmarks, making it an ideal choice for travelers seeking easy access to the area's attractions.

Family-Friendly Accommodations
Our 3-star hotel offers spacious family rooms, ensuring a comfortable stay for guests traveling with loved ones.

Free WiFi and Luggage Storage
Stay connected with complimentary WiFi and make the most of your trip with our convenient luggage storage services during your stay at Swing & Pillows - USJ Taipan.

Book now for a memorable stay at Swing & Pillows - USJ Taipan, where comfort and convenience meet.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7
Based on 385 reviews
Cleanliness: 5.14
Service: 8.11
Location: 8.65
Room Quality: 6.1
Amenities: 6.63
Value for Money: 7.09
Food and Beverage: 7.14
Overall Experience: 7.11
P
peh see • extended_group • my
1
bad expereince
Pros:

no

Cons:

not clean, very dirty, inside got ghost, call to hotel for refund, no respond, and not malaysia stay at front desk. cannot communicate

2026-09-18 • via Nuitee
A
Arafat • family_with_children • ch
10
Hospitality
Pros:

24hr service was the most inspiring

Cons:

Not anything but some small finishing

2026-09-16 • via Nuitee
A
AMIRUL • couple • my
9
Pros:

Nice

Cons:

Nothing

2026-09-07 • via Nuitee
D
Dewi • couple • my
10
Selesa sgt
Pros:

Tempat selesa dan bersih

Cons:

Tidak ada

2026-09-06 • via Nuitee
T
TC. • couple • my
8
2026-09-02 • via Nuitee
P
peh see • extended_group • my
1
bad day, i request for refund but no reply. call to hotel, there is not malaysia pick up my call.
Cons:

very dirty, toilet small , not the proper set up. inside have ghost. hotel burn my money, request for refund no feedback.

2026-09-01 • via Nuitee
M
MAK • solo_traveller • my
4
Cons:

My stay at this hotel was extremely disappointing. The overall condition of the property is clearly poorly maintained and in need of serious repairs. The staircase is damaged and appears unsafe.

The room was also in very poor condition. The mattress was uncomfortable and difficult to sleep on, while the bed frame/bed base was already broken. There was also an unpleasant smell in the room.

The bedsheet and blanket had large yellow stains, which raised serious concerns about cleanliness and hygiene. After sleeping for some time, my whole body became itchy, making me even more concerned about the condition and cleanliness of the bedding and mattress.

The wardrobe door was damaged and could not be used properly. Even worse, the door lock was broken, which raised concerns about safety and security.

The bathroom cleanliness was also unacceptable. There were many yellow stains and marks, and it did not appear to have been properly cleaned.

On top of that, the soundproofing was very poor. Noise from outside and nearby rooms could easily be heard, making it difficult to rest properly.

Overall, this was a very unpleasant stay. The hotel seriously needs to improve its maintenance, cleanliness, hygiene, and room facilities. Based on my experience, I would not consider staying here again.

2026-09-01 • via Nuitee
M
MAK • solo_traveller • my
5
Worst
Pros:

The area is surrounded with food and a convenient store.

Cons:

My stay at this hotel was extremely disappointing. The overall condition of the property is clearly poorly maintained and in need of serious repairs. The staircase is damaged and appears unsafe.

The room was also in very poor condition. The mattress was uncomfortable and difficult to sleep on, while the bed frame/bed base was already broken. There was also an unpleasant smell in the room.

The bedsheet and blanket had large yellow stains, which raised serious concerns about cleanliness and hygiene. After sleeping for some time, my whole body became itchy, making me even more concerned about the condition and cleanliness of the bedding and mattress.

The wardrobe door was damaged and could not be used properly. Even worse, the door lock was broken, which raised concerns about safety and security.

The bathroom cleanliness was also unacceptable. There were many yellow stains and marks, and it did not appear to have been properly cleaned.

On top of that, the soundproofing was very poor. Noise from outside and nearby rooms could easily be heard, making it difficult to rest properly.

Overall, this was a very unpleasant stay. The hotel seriously needs to improve its maintenance, cleanliness, hygiene, and room facilities. Based on my experience, I would not consider staying here again.

2026-09-01 • via Nuitee
M
Maariammah • solo_traveller • my
10
Pros:

I like it so many times I came here most recommended

2026-08-22 • via Nuitee
G
Goh • couple • my
4
2026-08-18 • via Nuitee
R
Revathi • family_with_children • my
6
Pros:

Nothing special

Cons:

Shower not hot water

2026-08-16 • via Nuitee
S
Syarifuddin • solo_traveller • my
6
Cons:

It's hard to park a car when check-in in the evening.

2026-08-08 • via Nuitee
G
gee loo • family_with_children • my
8
2026-08-07 • via Nuitee
N
NF • extended_group • my
3
Need to clean the bathroom
Pros:

Closer to our Arena MBSJ for event venue. Walking distance to USJ Taipan Shop area.

Cons:

Room was dirty especially the bathroom. You can see dirty stain all over the bathro floor and wall.

2026-08-05 • via Nuitee
H
Humaira • extended_group • my
7
room was so so
Pros:

big room, big bed, near to restaurant and convenient store

Cons:

room and toilet a bit smelly,

2026-08-02 • via Nuitee
A
Azmi • couple • my
8
Well paid
Pros:

Comfy and location. My family happy with stay.

Cons:

Towel is okay but can be better

2026-08-02 • via Nuitee
G
Gaanesh • family_with_children • my
1
2026-07-24 • via Nuitee
N
Navinra • solo_traveller • my
10
2026-07-20 • via Nuitee
N
Nur • extended_group • my
8
good.
Pros:

good.

2026-07-19 • via Nuitee
M
Murli • couple • my
8
Okay
Pros:

Was just like the pics and spacious

Cons:

Can say the bathrrom needs a little more clean and fixing

2026-07-12 • via Nuitee