Hyatt Place Kuala Lumpur Bukit Jalil

Hotels
•
Hyatt Place
8.7 (1018 reviews)
M-1, Pusat Perdagangan Bandar, Persiaran Jalil 1 , Kuala Lumpur , my

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Comfortable rooms
Cons:
Cleanliness issues
Limited parking space

Categories

Cleanliness
7.69
There were cleanliness issues reported, including visible stains on the toilet.
Service
9.16
Staff were noted as helpful and friendly throughout the stay.
Location
9.2
Walking distance to Pavilion Bukit Jalil mall and nearby other attractions.
Room Quality
8.65
Rooms described as clean, comfortable, and modern, though some indicated an old mouldy smell.
Amenities
8.68
Amenities like the gym and pool were good but small.
Value for Money
8.64
Quality and location justify the price, creating a sense of value.
Food and Beverage
8.69
Breakfast options were appreciated, with a nice spread and cozy atmosphere.
Overall Experience
8.86
Overall feedback indicates a satisfactory stay despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:24

Property Description

Outdoor Swimming Pool and Fitness Centre:
Enjoy a refreshing dip in the outdoor swimming pool or keep up with your workout routine at the fitness centre during your stay at Hyatt Place Kuala Lumpur Bukit Jalil.

Dining Options:
Indulge in a variety of culinary delights at the on-site restaurant, offering American, Italian, and Malaysian cuisine. Vegetarian and halal options are also available upon request.

Multilingual Staff and Convenient Location:
Benefit from the 24-hour front desk service with staff fluent in Mandarin, English, Malay, and Cantonese. Conveniently situated just 3.7 km from Axiata Arena, this 4-star hotel is the ideal choice for your stay in Kuala Lumpur.

To experience unparalleled comfort and exceptional service, book your stay at Hyatt Place Kuala Lumpur Bukit Jalil today.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs MYR 25 per day.

Location

Guest Reviews

8.7
Based on 1018 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.86
H
hhh • solo_traveller • my
1
2026-06-05 • via Nuitee
H
hhh • solo_traveller • my
1
2026-06-05 • via Nuitee
H
hhh • solo_traveller • my
1
2026-06-05 • via Nuitee
H
hhh • solo_traveller • my
1
2026-06-05 • via Nuitee
M
Misaki • solo_traveller • jp
10
2026-06-04 • via Nuitee
N
Nur Syaza • solo_traveller • my
8
2026-06-03 • via Nuitee
M
MARLINA • family_with_children • my
10
Pros:

Breakfast so far so good

Cons:

nothing

2026-06-02 • via Nuitee
K
kelvin • solo_traveller • my
9
2026-05-31 • via Nuitee
E
Ete Chiam • solo_traveller • my
4
Pros:

Room is clean, location is good

Cons:

TV has no Netflix or Disney plus option.
Valentino's staff service is terrible, poor on English communication. I've been waited for my food and my cocktails more than 30 minutes, but all they did was just ask me to wait. Poor service

2026-05-31 • via Nuitee
E
Ernie • solo_traveller • sg
8
2026-05-28 • via Nuitee
L
Low • solo_traveller • my
8
2026-05-27 • via Nuitee
L
Low • solo_traveller • my
8
2026-05-27 • via Nuitee
R
Ravichandran • solo_traveller • in
10
2026-05-26 • via Nuitee
I
Iksmal • couple • my
5
2026-05-25 • via Nuitee
T
Ts.Mohammad Hamzah • couple • my
8
Hoods for Values guest
Pros:

so far ok but little bit for shower slow water preasure..

Cons:

M/A

2026-05-24 • via Nuitee
A
Ahdan • solo_traveller • sg
8
2026-05-22 • via Nuitee
L
Loh • couple • my
7
2026-05-21 • via Nuitee
M
MOHD FAUZI BIN YUSOF • family_with_children • my
7
Just a good experience
Pros:

I do not have the chance to taste the breakfast as an accident happened at their kitchen.

2026-05-21 • via Nuitee
K
Kai Hock • solo_traveller • us
10
Pros:

Close to shopping mall

Cons:

non

2026-05-19 • via Nuitee
A
Ayasha • couple • ae
8
Would stay again
Pros:

Very friendly staff and comfortable rooms. Starbucks on premises was great advantage

2026-05-18 • via Nuitee