Starus Hotel Bukit Bintang

Hotels
7.8 (2446 reviews)
51A Changkat Bukit Bintang , Kuala Lumpur , my

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
See all facilities

Review Highlights

Pros:
Good location
Amenities were satisfactory
Positive dining experience
Cons:
Poor cleanliness
Unprofessional staff
Service inconsistencies

Categories

Cleanliness
4.78
Multiple reviews cited dirty rooms, cockroaches, and overall lack of cleanliness.
Service
7.75
While there were mentions of poor service, some feedback indicated standard service levels.
Location
9.79
The location received positive remarks, being convenient and central.
Room Quality
7.24
Rooms had mixed reviews; size and views praised, but dirtiness and maintenance issues noted.
Amenities
8.77
Amenities such as the gym and pool were appreciated despite cleaning standards.
Value for Money
6.73
Value perception lowered due to discrepancies in star rating and overall condition.
Food and Beverage
8.78
Breakfast and food quality were positively highlighted in a review.
Overall Experience
8.55
Overall experience marked by positives and serious negatives, leading to mixed feelings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:58

Property Description

Strategic Location
Strategically located amidst Kuala Lumpur’s vibrant dining, nightlife, and shopping scene, Starus Hotel Bukit Bintang promises a convenient and lively stay for guests.

Top Attractions Nearby
Explore the city’s top attractions within a short distance, including Bintang Walk, Petronas Twin Towers, and Central Market, offering a truly immersive experience of Kuala Lumpur.

Relaxation and Convenience
Indulge in city views from elegant rooms, equipped with essential amenities. Unwind with karaoke and massage services, complemented by 24-hour reception and business facilities, ensuring a comfortable and stress-free stay.

Plan your escape to Starus Hotel Bukit Bintang for an unforgettable urban retreat at the heart of Kuala Lumpur.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

We are excited to announce the upcoming upgrading of our facilities to enhance your experience at Stay with Bintang Hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in some hotel rooms and charges are applicable.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs MYR 15 per day.

Location

Guest Reviews

7.8
Based on 2446 reviews
Cleanliness: 4.78
Service: 7.75
Location: 9.79
Room Quality: 7.24
Amenities: 8.77
Value for Money: 6.73
Food and Beverage: 8.78
Overall Experience: 8.55
V
Veronique • couple • au
5
I will not be going back
Pros:

Location

Cons:

Unhelpful front desk staff

2026-06-05 • via Nuitee
E
Erna Yulia Ningsih • solo_traveller • id
8
2026-06-05 • via Nuitee
Y
Ying-kit • extended_group • sg
9
Value for money
2026-06-05 • via Nuitee
M
Max • solo_traveller • my
8
2026-06-03 • via Nuitee
A
Azeem • couple • pk
5
Pros:

Na

Cons:

Na

2026-06-02 • via Nuitee
C
Chhetri • solo_traveller • my
8
Pros:

Al good

Cons:

nice

2026-06-02 • via Nuitee
I
Iza • family_with_children • bn
9
I will not hesitate to stay here again on my next visit to KL
Pros:

We were on the 11th floor. The noise from the road cannot be heard. Had a good night rest.

Cons:

Noisy neighbour who chatted in the early hours

2026-06-02 • via Nuitee
N
Nadir • couple • fr
10
2026-06-02 • via Nuitee
K
Kumar • solo_traveller • sg
6
2026-06-02 • via Nuitee
K
Kumar • solo_traveller • sg
6
2026-06-02 • via Nuitee
K
Kumar • solo_traveller • sg
6
2026-06-02 • via Nuitee
عصفور مكه • solo_traveller • sa
1
Pros:

الموقع

Cons:

إزعاج لم اذق النوم

2026-06-01 • via Nuitee
S
Saminkhan • couple • gb
5
1. The breakfast was very poor. 2. The room had no intercoms for communication with reception. 3.
Pros:

The location was the only thing satisfactory.

Cons:

1. The breakfast was very poor.
2. The room had no intercoms for communication with reception.
3. The Matress was fully wet when we checked-in.
4. The Colour inside the room was faded and needed painting.
5. We had to repeatedly request the staff to ensure proper cleaning of the room.
6. The Staffs needs to be more familiar with English speaking as English language is highly practiced all over the world.

2026-06-01 • via Nuitee
S
Saeed • solo_traveller • pk
7
2026-06-01 • via Nuitee
M
Maizatul • couple • my
10
Nice and comfortable
Pros:

Nice view and big space

Cons:

Near bar

2026-06-01 • via Nuitee
A
Anatoliy • solo_traveller • pl
7
Cons:

Śniadanie to porażka. Po zapłaceniu zastaliśmy absolutnie puste stoły. Jedzenia po prostu nie było. Oprócz tego obsługa w ogóle nic z tym nie robiła, a kierownik byl opryskliwy w stosunku do gosci którzy zapytali co sie dzieje ze śniadaniem za które zaplacili. Za te pieniądze bez problemu zjecie poza hotelem pyszne rzeczy

2026-05-31 • via Nuitee
L
Luce Gillett • solo_traveller • gb
9
Pros:

Location

Cons:

Cleanliness in the bathroom area

2026-05-29 • via Nuitee
M
Muneeb • solo_traveller • sa
8
2026-05-29 • via Nuitee
J
Jeffrey • solo_traveller • au
10
2026-05-29 • via Nuitee
W
Warren • solo_traveller • au
6
2026-05-28 • via Nuitee