Sheraton Kuching Hotel

Hotels
•
Sheraton
8.6 (871 reviews)
2, Jalan Padungan , Kuching , my

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean and friendly staff
Great location
Cons:
High breakfast prices
Poor service in dining areas

Categories

Cleanliness
8.25
Rooms are clean but some issues with smoke smell were reported.
Service
9.15
Friendly staffs were highlighted; however, some service issues were noted in dining.
Location
9.25
Great location with easy access to various attractions.
Room Quality
8.75
Rooms are modern and comfortable, though some found pillows lacking in comfort.
Amenities
8.65
Nice pool and gym facilities, though room service menu lacked options.
Value for Money
8.25
Some guests felt that prices, particularly for breakfast and parking, were high.
Food and Beverage
7.75
Value perception of food was low due to menu limitations and poor service.
Overall Experience
8.75
Overall positive experience with appreciation for staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:30

Property Description

Luxurious Amenities
Enjoy a stay at Sheraton Kuching Hotel with an outdoor pool, fitness centre, and allergy-free rooms for ultimate comfort.

Family-Friendly Environment
Bring the kids along to enjoy the kids' club, while you relax with concierge services and room service at your fingertips.

Diverse Dining Options
Indulge in a variety of cuisines including Cantonese, Japanese, and local dishes at the hotel's restaurant, with special dietary requests catered to upon request.

Experience luxury and comfort at Sheraton Kuching Hotel - your perfect getaway awaits.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 871 reviews
Cleanliness: 8.25
Service: 9.15
Location: 9.25
Room Quality: 8.75
Amenities: 8.65
Value for Money: 8.25
Food and Beverage: 7.75
Overall Experience: 8.75
M
Maverick • couple • au
10
5 star hotel with 5 star service.
Pros:

From the refreshing drink on arrival till leaving, this was a wonderful stay. The rooms were spacious and the bathrooms felt so luxurious, with the bathtub and huge rainfall shower. The pool was great with views across the river. Parking underneath the hotel was easily accessible and all the staff from, front desk, pool boys and room service attendant were all fantastic.

Cons:

N/a

2026-08-29 • via Nuitee
孟序 • solo_traveller • tw
10
2026-08-26 • via Nuitee
L
Lau • solo_traveller • my
10
2026-08-24 • via Nuitee
V
Valeria • family_with_children • it
10
Ottima scelta per Kuching.
Pros:

Posizione, atmosfera, pulizia, piscina, staff.
Ci tornerei sicuramente e lo consiglierei a chiunque.

Cons:

Nulla da segnalare

2026-08-24 • via Nuitee
N
NIRUT • solo_traveller • th
10
2026-08-22 • via Nuitee
Y
yasmine • extended_group • fr
9
Pros:

Très bien situé , très agréable , très bon petit dej

Cons:

Ras

2026-08-22 • via Nuitee
N
NIRUT • couple • th
10
2026-08-22 • via Nuitee
Y
yasmine • solo_traveller • fr
9
Pros:

Rien de négatif

2026-08-22 • via Nuitee
W
Wendy • solo_traveller • sg
9
Pros:

Up to expectations!

Cons:

Haze and forest fires, blocking sunset view from pool. This is a force of nature, nothing to do with hotel though.

2026-08-20 • via Nuitee
N
NIRUT • solo_traveller • th
10
2026-08-19 • via Nuitee
F
Fong • solo_traveller • my
10
Pros:

Clean and comfortable

2026-08-17 • via Nuitee
D
DILLIKUMAR • solo_traveller • bn
9
Excellent
Pros:

Excellent

Cons:

Excellent

2026-08-15 • via Nuitee
S
Syafiqah • couple • my
10
Amazingg stayy
Pros:

The location, the staff are very helpful and friendly.

Cons:

Small room 😬

2026-08-14 • via Nuitee
H
Haining • couple • cn
10
Pros:

位置特别好 服务特别贴心 赶在生日的时候到古晋度假 酒店特意给送了小惊喜 真的很暖心 床干净舒服 就在老城区中心 俯瞰城市全景

2026-08-14 • via Nuitee
S
Shamyatul mazua • couple • my
7
2026-08-10 • via Nuitee
V
vincent • couple • fr
8
C’est très bien.
Pros:

Le petit déjeuner, la piscine qui surplombe la ville, la qualité de la literie, le professionnalisme du personnel.

Cons:

C’est un bon 4 étoiles qui ne mérite pas une cinquième! Le room service est long!

2026-08-10 • via Nuitee
J
jane • extended_group • au
9
Pleasant for a few days, the pool area was great
Pros:

The location was close to the river about a 5 minute walk, getting around by grab was easy and people were friendly

Cons:

We didn’t realise the hotel restaurant did not allow or serve alcohol was fine but we didn’t notice the sign and the young girl serving us only had limited English and no supervisor would come and speak with us.

We didn’t expect the hotel to run out of things

2026-08-10 • via Nuitee
V
vincent • family_with_children • fr
9
Pros:

le confort des chambres , la piscine en roof top et l'emplacement en centre villes

Cons:

Le seul détail était la température de la piscine un peu trop froid

2026-08-09 • via Nuitee
H
Henry • solo_traveller • gb
9
2026-08-09 • via Nuitee
J
Jawahar Pillai • solo_traveller • in
10
2026-08-08 • via Nuitee