Sheraton Kuching Hotel

Hotels
•
Sheraton
8.6 (871 reviews)
2, Jalan Padungan , Kuching , MY

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean and friendly staff
Great location
Cons:
High breakfast prices
Poor service in dining areas

Categories

Cleanliness
8.25
Rooms are clean but some issues with smoke smell were reported.
Service
9.15
Friendly staffs were highlighted; however, some service issues were noted in dining.
Location
9.25
Great location with easy access to various attractions.
Room Quality
8.75
Rooms are modern and comfortable, though some found pillows lacking in comfort.
Amenities
8.65
Nice pool and gym facilities, though room service menu lacked options.
Value for Money
8.25
Some guests felt that prices, particularly for breakfast and parking, were high.
Food and Beverage
7.75
Value perception of food was low due to menu limitations and poor service.
Overall Experience
8.75
Overall positive experience with appreciation for staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:30

Property Description

Luxurious Amenities
Enjoy a stay at Sheraton Kuching Hotel with an outdoor pool, fitness centre, and allergy-free rooms for ultimate comfort.

Family-Friendly Environment
Bring the kids along to enjoy the kids' club, while you relax with concierge services and room service at your fingertips.

Diverse Dining Options
Indulge in a variety of cuisines including Cantonese, Japanese, and local dishes at the hotel's restaurant, with special dietary requests catered to upon request.

Experience luxury and comfort at Sheraton Kuching Hotel - your perfect getaway awaits.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 871 reviews
Cleanliness: 8.25
Service: 9.15
Location: 9.25
Room Quality: 8.75
Amenities: 8.65
Value for Money: 8.25
Food and Beverage: 7.75
Overall Experience: 8.75
S
Sandra • couple • fr
9
Très bel hothel
Pros:

Tout sauf le restaurant

Cons:

Les gens qui débarquent à la piscine avec les enfants et ils plongent habillés avec leur habits de la journée 🤮 et le restaurant on as eu deux fois le midi et le soir des crevettes avariés

2026-09-18 • via Nuitee
N
Nurasikhin • solo_traveller • my
9
2026-09-17 • via Nuitee
M
Muhammad Hussin • solo_traveller • my
10
Pros:

Staffs were excellent,always courteous and helpful.

Cons:

None. Would love to stay there again in the future.

2026-09-16 • via Nuitee
A
Atiyyah • couple • bn
6
2026-09-15 • via Nuitee
P
Peter • solo_traveller • ca
10
Mr
Pros:

Staffs are very friendly. The facilities are excellent. Easy access to hotel.breakfasts are excellent with variety of foods .Will highly recommended to friends visiting kuching. Good customer service. Willingly to upgrade our stays to waterfront view when check in second time

Cons:

Nothing

2026-09-14 • via Nuitee
A
Abdullah Sabri • extended_group • my
8
2026-09-14 • via Nuitee
P
Peter • solo_traveller • ca
10
2026-09-14 • via Nuitee
E
Eunice • solo_traveller • my
10
2026-09-13 • via Nuitee
A
angelina • solo_traveller • my
8
2026-09-10 • via Nuitee
B
Bay • solo_traveller • my
10
Pros:

Location is good. Staff is so helpful and informative

Cons:

So far no

2026-09-06 • via Nuitee
M
MC • couple • sg
9
Pros:

The infinity pool at the rooftop was great.

2026-09-06 • via Nuitee
V
Van • family_with_children • my
10
Good place to stay
Pros:

Everything

Cons:

Nil

2026-09-06 • via Nuitee
F
FELICIA • solo_traveller • my
9
Very restful. Worth the money
Pros:

The staffs were amazing. So professional and very helpful. The location is near to many things for food hunting, to laundry and night out. The breakfast is so good and delicious. Staffs are attentive during breakfast and so helpful.

2026-09-05 • via Nuitee
F
Felicia Limah • family_with_children • my
9
Fun. Relaxing. Joyful
Pros:

I like a lot of thing about this stay that I extended my stay

2026-09-05 • via Nuitee
R
Rina • solo_traveller • gb
10
2026-09-04 • via Nuitee
M
Mimie Khalif • couple • my
10
2026-09-02 • via Nuitee
F
fernando • solo_traveller • au
10
2026-09-02 • via Nuitee
K
Kelvin • couple • my
8
2026-09-02 • via Nuitee
Z
Zamzy • couple • my
9
2026-09-02 • via Nuitee
S
Sara • couple • it
10
2026-09-01 • via Nuitee