Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Luggage storage
Safety deposit box
Non-smoking throughout
Staff adhere to local safety protocols
Physical distancing rules followed
Cashless payment available
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Nice amenities
Cons:
Poor room service
Unwelcoming reception
Limited breakfast options

Categories

Cleanliness
7.71
Room cleaning was reported as not up to scratch, with mugs not cleaned and insufficient storage.
Service
9.18
Some staff were helpful and friendly, but the reception staff was noted as unwelcoming.
Location
9.22
Perfect location, very convenient near metro station and city center.
Room Quality
8.17
Rooms are nicely furnished, but some guests reported small room sizes and limited amenities.
Amenities
8.7
Great rooftop bar and well-equipped rooms, though service at the bar was slow.
Value for Money
8.66
The breakfast options could have been more inclusive for the cost, impacting perceived value.
Food and Beverage
7.71
Breakfast was described as limited and food quality was noted as poor by some guests.
Overall Experience
8.68
Generally positive experiences but noted issues with service and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 13:07

Property Description

Luxurious Amenities
The Hoxton Vienna offers a seasonal outdoor pool and terrace for guests to relax and unwind after a day of exploring Vienna.

Convenient Location
Situated near top attractions such as Albertina Museum and Belvedere Palace, guests can easily immerse themselves in Vienna's rich culture.

Exceptional Service
The multilingual staff at The Hoxton Vienna are dedicated to providing excellent service and ensuring guests have a memorable stay in the city.

To experience luxury, convenience, and exceptional service in Vienna, book your stay at The Hoxton Vienna now.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.5
Based on 2827 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 7.71
Overall Experience: 8.68
A
Ad • solo_traveller • nl
9
Heerlijk hotel.
Pros:

Het zwembad en de cocktailbar op het dak.Uitzicht vanaf de kamer aan de voorkant.

Cons:

Manier waarop het ontbijt was georganiseerd, bediening deed erg haar best en was erg behulpzaam.

2026-05-30 • via Nuitee
S
Stephanie • couple • gb
10
Pros:

The whole vibe was cool, funky, stylish and comfortable. Every detail was thought about, but in facilities and in the room. Air conditioning was spot on, pillows comfy, roof top bar and pool were great and really added to the experience.

Cons:

On the first night, after arriving in the afternoon, we went up to the rooftop bar, where were several tables free, excited to have a look and fiend our evening there, watching the sunset. It was one of the reasons for picking this hotel. However, we got tons the bar was not accepting anyone else in the seated areas as there weren’t enough waiting staff and they wanted it to get s pheasant experience. Getting dressed up bd being turned away was better? I asked if that went for everyone, including guests staying in the hotel. She said we could look at the pool, but would have to come back in 40-59 mins. Luckily, she was over ridden by another member of staff, who asked what we were discussing, and we didn’t see anyone else being turned away. On the contrary, it got busier. So we would have been less successful later on. Very confusing. Perhaps people should be asked if they are guests paying for the hotel, and allow guests to be priority for seating. This would make more sense. Maybe a booking system for people coming in off the street would relieve this too?

2026-05-30 • via Nuitee
M
Miwako • solo_traveller • ch
8
Frühstück
Pros:

Es war ein ruhiger Ort.

Cons:

Anscheinend hatten sie vergessen, was ich am Vortag zum Frühstück bestellt hatte, also fragte ich noch einmal danach, und sie brachten mir zwei Gerichte. Als ich eines davon ablehnte, wirkte das Personal sehr unzufrieden, was einen schlechten Eindruck hinterließ. Das Essen selbst war jedoch köstlich.

2026-05-30 • via Nuitee
U
Ulla • solo_traveller • fi
7
Mukava mutta ei täydellinen. Parasta oli kattouima-allas.
Pros:

Tyylikäs sisustus ja ystävällinen henkilökunta ja kattouima-allas. Kohtuulliset juomien ja ruokien hinnat. Yleinen Siisteys ja hyvä ilmastointi. Pehmeät tyynyt ja sänky.

Cons:

Joku työntekijä tuli huoneeseen tuomaan vesipullon, kun olin vähissä vaatteissa, huonesiicousta ei tehty joka päivä ellei sitä pyytänyt erikseen . Huoneestani puuttui kirjoituspöytä ja teline matkalaukulle. Ruoka ravintolassa vaihteli jonkun verran.

2026-05-29 • via Nuitee
D
Danny • couple • gb
10
Everything was easy, staff were great room was great. Good breakfast
Pros:

Roof terrace bar

Cons:

Nothing

2026-05-29 • via Nuitee
G
Gerhard • couple • at
8
Pros:

Zimmer und Hotels

Cons:

Das die rooftop bar um 11:00 zu macht an einem Sonntag
Traurig

2026-05-29 • via Nuitee
W
Walter • solo_traveller • at
7
2026-05-29 • via Nuitee
K
Kay • extended_group • gb
8
Lovely, central hotel with fantastic roof top pool.
Pros:

Easy to walk to
Roof top pool and bar

Cons:

Milk wasn’t replaced in bedroom fridge despite asking.
Breakfast good but ran out of supplies.

2026-05-28 • via Nuitee
D
Derya • solo_traveller • tr
10
Pros:

Otel gayet lüks ve şık opera binasına sehir merkezine cok yakin ben hep yürüdüm

2026-05-28 • via Nuitee
P
Patricia • couple • at
8
Pros:

Great location, very stylish and comfy interior. Loved the pool and the hotel area in general.

2026-05-28 • via Nuitee
A
Antje • solo_traveller • de
9
Pros:

Sehr schick, mit toller Lage am Stadtpark
Sehr junges freundliches Personal, super Frühstück, spektakuläre Bar oben auf dem Dach

2026-05-28 • via Nuitee
G
Gal Gabriela • couple • il
7
Good value for money
Pros:

The location was really good, the staff were amazing and so nice
Amazing rooftop bar with really good prices and the view is amazing

Cons:

The bathroom door opened right next to the bed. It was a bit uncomfortable

2026-05-27 • via Nuitee
Ευδοκια • couple • gr
10
Ήταν ολα υπέροχα, ευχαριστούμε για την υπέροχη εμπειρία.
Pros:

Από τις πιο ευχάριστες διαμονές που έχουμε κάνει. Το πρωινό ήταν εξαιρετικό, με ποιοτικές επιλογές, μεγάλη ποικιλία και έναν υπέροχο χώρο που σε έκανε να θέλεις να μείνεις εκεί για ώρες. Η τοποθεσία ήταν μοναδική, αφού περπατούσαμε παντού χωρίς να χρειαστούμε μεταφορικό μέσο, ενώ η περιοχή ήταν πανέμορφη. Το δωμάτιο συνδύαζε άψογα την αισθητική με την άνεση: το mid century design συναντά τη λειτουργικότητα και την εργονομία, δημιουργώντας έναν χώρο που σε κάνει να νιώθεις αμέσως σαν στο σπίτι σου. Ηταν τοσο προσεγμένες ακόμα και οι μικρες λεπτομέρειες που κάνουν την διαφορά στην διαμονή σου καθιστώντας την ξεχωριστή. Θα το επιλέγαμε ξανά χωρίς δεύτερη σκέψη

Cons:

Δεν θα άλλαζα τίποτα

2026-05-27 • via Nuitee
A
Amanda • solo_traveller • au
3
Pros:

The bed was comfy

Cons:

Very Poor management. Drunk guests were allowed to take over poolside bar cabana and harass other guests without any management intervention, despite waitresses aware of boorish behavior. Food service at breakfast was awful despite the blond young man trying to manage a bunch of waitresses who were incompetent and miserable. Many guests complaining. Orders forgotten, food arriving late and cold. This is an expensive hotel and it just wasn't good enough.

2026-05-27 • via Nuitee
P
Petkov • solo_traveller • bg
10
2026-05-27 • via Nuitee
C
Corentin • couple • fr
10
2026-05-26 • via Nuitee
W
Walter • couple • at
8
Pros:

Tolle Architektur und schöne Zimmer
Die Lage Hotels ist auch gut

Cons:

Lange Wartezeiten an der Rezeptur
Die Liftanlagen sind morgen und am Abend zu schwach

2026-05-26 • via Nuitee
P
Patricia • extended_group • no
10
2026-05-26 • via Nuitee
G
Gordon • solo_traveller • gb
7
2026-05-26 • via Nuitee
A
Antje • couple • de
9
2026-05-26 • via Nuitee