Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Nice amenities
Cons:
Poor room service
Unwelcoming reception
Limited breakfast options

Categories

Cleanliness
7.71
Room cleaning was reported as not up to scratch, with mugs not cleaned and insufficient storage.
Service
9.18
Some staff were helpful and friendly, but the reception staff was noted as unwelcoming.
Location
9.22
Perfect location, very convenient near metro station and city center.
Room Quality
8.17
Rooms are nicely furnished, but some guests reported small room sizes and limited amenities.
Amenities
8.7
Great rooftop bar and well-equipped rooms, though service at the bar was slow.
Value for Money
8.66
The breakfast options could have been more inclusive for the cost, impacting perceived value.
Food and Beverage
7.71
Breakfast was described as limited and food quality was noted as poor by some guests.
Overall Experience
8.68
Generally positive experiences but noted issues with service and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 13:07

Property Description

Luxurious Amenities
The Hoxton Vienna offers a seasonal outdoor pool and terrace for guests to relax and unwind after a day of exploring Vienna.

Convenient Location
Situated near top attractions such as Albertina Museum and Belvedere Palace, guests can easily immerse themselves in Vienna's rich culture.

Exceptional Service
The multilingual staff at The Hoxton Vienna are dedicated to providing excellent service and ensuring guests have a memorable stay in the city.

To experience luxury, convenience, and exceptional service in Vienna, book your stay at The Hoxton Vienna now.

Important information:

Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Location

Guest Reviews

8.5
Based on 3075 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 7.71
Overall Experience: 8.68
C
Claudia • solo_traveller • at
8
Pros:

Top Lage und Rooftopbar mit Swimmingpool

Cons:

Etwas chaotisch beim Frühstück

2026-09-12 • via Nuitee
L
Līga • solo_traveller • lv
10
Cons:

Vanasistaba nestrādāja duša.bet salaboja

2026-09-12 • via Nuitee
C
Cordula • couple • at
10
Sofort und jederzeit wieder. Gibt keine Alternative für mich. Haben das gleiche Erlebnis im Hoxton Paris.
Pros:

Extrem gute Lage. Sehr guter Style im Hotel. Extrem gemütlich, super Architektur, Wohlfühlfaktor 💯%. Fantastisches Personal. Extrem hilfsbereit, super höflich, interessiert, intelligent . Zentrum nebenan. Parken perfekt. Großes Parkhaus nebenan. Restaurant sehr gut. Best César Salad ever.

Cons:

Gibt kein nicht gefallen .

2026-09-11 • via Nuitee
J
Jamie • couple • nl
8
2026-09-10 • via Nuitee
R
Ragnar • extended_group • no
8
2026-09-08 • via Nuitee
B
Beatrice • solo_traveller • ch
5
Personal war bemüht
Cons:

Kein Wasser auf dem Zimmer.
Kein Zimmer machen … zum Teil unsauber.
Schöne Dachterrasse , leider erst ab 17.00 Service
Kein Zimmerservice am Morgen

2026-09-06 • via Nuitee
D
Dominique • family_with_children • nl
7
Pros:

Het eten uit het bijbehorende restaurant was erg lekker! Daarnaast zorgde de moderne inrichting voor een luxe en warme sfeer in het hotel.

Cons:

Het zwembad is niet rolstoeltoegankelijk. Dit staat niet aangegeven op de website of elders in het hotel. Ik had me erg verheugd op een verfrissende duik, maar aangezien ik gebruik maak van een rolstoel, was dat niet mogelijk.

2026-09-06 • via Nuitee
M
Madeleine • solo_traveller • us
9
I loved my shoebox room!
Pros:

Perfect if you love walking. Easy to go to and from airport, and everywhere via public transport. The pool was small and crowded but i found a lounge chair after a short time and thoroughly enjoyed it. Very refreshing. Rooftop bar was great.

Cons:

The breakfast was more than I wanted in terms of price, but i found other simpler options nearby. Smoking is allowed at the pool and bar, but that seems normal. It was a scene of younger people, but still, I very much enjoyed it all.

2026-09-04 • via Nuitee
M
Maria • couple • au
8
No
Pros:

Everything

Cons:

Nothing

2026-09-03 • via Nuitee
N
Nilsu • solo_traveller • at
10
2026-09-02 • via Nuitee
S
Sabine • solo_traveller • lv
9
Brīnišķīg ēka, istaba, lobby, peldēties virs jumtiem, interesanti viesi, novietojums pie Stadtpark.
Pros:

Labs iejūtīgs dizains, saskaņ ar 50. gadu arhitektūras stilu. Laba gultas veļa. Īpaši patika baseins uz jumta!

Cons:

Air condition nespēju regulēt temperatūru. Tik varēja ieslēgt un izslēgt. Bija mazliet skaļa.

2026-09-02 • via Nuitee
H
Hendrik • couple • de
7
2026-09-02 • via Nuitee
Éva • solo_traveller • hu
10
2026-09-01 • via Nuitee
S
sonia • solo_traveller • fr
9
Séjour en famille au cœur de vienne
Pros:

La situation
Le roof top
Le petit déjeuner
Les chambres confortables

Cons:

La vue des chambres derrière et en bas étages

2026-09-01 • via Nuitee
B
Bruno • couple • au
3
A stylish hotel that looks great in photos, but unfortunately the overall experience falls well short of expectations. P
Pros:

When booking, I was initially drawn to the aesthetic and overall design of the hotel. Unfortunately, shortly after checking in, I regretted making my decision based on appearance, as the actual experience did not live up to the impression the hotel gives visually.

Cons:

The service was extremely disappointing. The staff seemed very young and inexperienced, and even simple requests were often left unfulfilled, with very little sense of care or attention towards guests’ needs.

The breakfast was also very disappointing and certainly not worth the price point. The bed was uncomfortable, and the rooms are surprisingly small, even though I opted for one of their largest room categories.

Most unpleasant of all was the persistent sewage smell in the lobby. Almost every time I walked into the hotel, there was a very noticeable sewerage odour, which made the overall experience particularly unpleasant.

Unfortunately, between the poor service, lack of comfort and these issues with the property itself, I would not stay here again.

2026-08-31 • via Nuitee
D
Dagmar • couple • de
9
2026-08-31 • via Nuitee
J
Juergen • family_with_children • at
10
2026-08-31 • via Nuitee
K
Knoll • solo_traveller • fr
10
Pros:

top

2026-08-31 • via Nuitee
M
Marcel • solo_traveller • de
10
2026-08-30 • via Nuitee
J
Jonathan • couple • gb
9
Pros:

Lovely pool and decor

Cons:

No vegetarian or vegan option in the main restaurant.

2026-08-30 • via Nuitee