Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Nice amenities
Cons:
Poor room service
Unwelcoming reception
Limited breakfast options

Categories

Cleanliness
7.71
Room cleaning was reported as not up to scratch, with mugs not cleaned and insufficient storage.
Service
9.18
Some staff were helpful and friendly, but the reception staff was noted as unwelcoming.
Location
9.22
Perfect location, very convenient near metro station and city center.
Room Quality
8.17
Rooms are nicely furnished, but some guests reported small room sizes and limited amenities.
Amenities
8.7
Great rooftop bar and well-equipped rooms, though service at the bar was slow.
Value for Money
8.66
The breakfast options could have been more inclusive for the cost, impacting perceived value.
Food and Beverage
7.71
Breakfast was described as limited and food quality was noted as poor by some guests.
Overall Experience
8.68
Generally positive experiences but noted issues with service and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 13:07

Property Description

Luxurious Amenities
The Hoxton Vienna offers a seasonal outdoor pool and terrace for guests to relax and unwind after a day of exploring Vienna.

Convenient Location
Situated near top attractions such as Albertina Museum and Belvedere Palace, guests can easily immerse themselves in Vienna's rich culture.

Exceptional Service
The multilingual staff at The Hoxton Vienna are dedicated to providing excellent service and ensuring guests have a memorable stay in the city.

To experience luxury, convenience, and exceptional service in Vienna, book your stay at The Hoxton Vienna now.

Important information:

Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Location

Guest Reviews

8.5
Based on 3075 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 7.71
Overall Experience: 8.68
V
Viviana • family_with_children • it
10
2026-10-31 • via Nuitee
B
Boris • couple • de
10
Sehr gut
Pros:

Lage, Zimmer, Freundlichkeit, Bett

Cons:

Zimmer zum Hof ohne öffenbares Fenster

2026-10-31 • via Nuitee
A
Armand • solo_traveller • be
9
2026-10-30 • via Nuitee
O
Ornela • couple • hr
9
2026-10-28 • via Nuitee
P
Paola • solo_traveller • it
8
2026-10-27 • via Nuitee
A
Ann Marie • couple • gb
8
Hotel nice rooms and bathrooms would be better if bigger and reception staff need more training
Pros:

Hotel good proximity and ambience. Water restocked daily and tea and coffee

Cons:

When we checked in the wrong room number was given to us , the key card wouldn't work. Had to go back down to reception for them to correct this. We were asked if we wanted the room cleaning daily ? We said yes but this did not happen 😡we had to complain

2026-10-27 • via Nuitee
N
Nathalie • family_with_children • nl
9
2026-10-26 • via Nuitee
M
Maya • couple • us
9
2026-10-26 • via Nuitee
A
Andrew • couple • gb
10
I’ll be back.
Pros:

Location and the general vibe.

Cons:

Would have been good to have perhaps a Nespresso coffee machine in the room or something similar. A kettle with bagged coffee just doesn’t work for me at least.

2026-10-26 • via Nuitee
T
Takuma • solo_traveller • jp
9
2026-10-25 • via Nuitee
S
Stefan • solo_traveller • at
7
2026-10-25 • via Nuitee
S
Stefan • solo_traveller • at
7
Die Lage und das Hotel sind top, das Personal hingegen .......
Pros:

Die Lage ist top!

Cons:

Das Personal und das Service im Cafe/Restaurant ist wirklich verbesserungswürdig. Man fühlt sich nicht willkommen, sondern hat das Gefühl dass man lästig ist.

2026-10-25 • via Nuitee
E
Elisabeth • couple • at
6
2026-10-24 • via Nuitee
G
Grace • couple • gb
9
Would recommend for a central cozy stay in Vienna
Pros:

Very central, clean, lovely light rooms with aesethic decoration.

Cons:

Hallways were more corporate feeling

2026-10-24 • via Nuitee
D
Dan • couple • il
8
Pros:

המלון ממוקם במקום מצויין, נוח ומעוצב. הצוות מקסים ומאוד ידידותי.

Cons:

זו לא הפעם הראשונה שאנחנו במלון הזה. הפעם ניקוי החדר לא היה מוצלח.

2026-10-22 • via Nuitee
S
Sonja • couple • at
8
2026-10-21 • via Nuitee
J
Joschka Timo • solo_traveller • ch
5
Gute Lage mit schlechtem Service
Pros:

+ Gute Lage
+ Komfortable Betten
+ Gutes Frühstück mit à la carte Auswahl

Cons:

- Unaufmerksamer Service: Das Personal ignoriert die Gäste weitgehend. Getränke werden nicht nachgefüllt, leere Gläser nicht abgeräumt und Bestellungen nicht aufgenommen.
- Mangelhafter Check-in: Kaum Informationen zum Hotel. Ein Self-Check-in wäre genauso informativ gewesen. Wichtige Hinweise, etwa dass die Zimmerreinigung nur auf Anfrage erfolgt, fehlen.
- Schlechtes Preis-Leistungs-Verhältnis: Für den gebotenen Service ist das Hotel deutlich zu teuer.

2026-10-21 • via Nuitee
J
Jessica • couple • de
10
Super Aufenthalt gehabt. Würde ich aufjedenfall weiter empfehlen.
Pros:

Der Flair ist außergewöhnlich, aber in sich komplett stimmig. Die Lage ist super, mit direkter U-Bahn Verbindung in ein paar Gehminuten. Und auch die Innenstadt ist zu Fuß gut zu erreichen.

Cons:

In dem Hotel wurde nur englisch gesprochen.
Der Großteil des Personals konnte kein deutsch. An sich für eine Großstadt okay, aber auch etwas befremdlich für ein deutschsprachiges Land.

2026-10-20 • via Nuitee
K
Kathrin • family_with_children • ch
9
2026-10-20 • via Nuitee
M
Mads Oliver Væråmoen • solo_traveller • no
10
2026-10-20 • via Nuitee