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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Terrace
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Lift / Elevator
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Laundry
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Luggage storage
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Breakfast in the room
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Valet parking
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Non-smoking throughout
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Outdoor pool
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Airport shuttle (additional charge)
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Parking garage
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Electric vehicle charging station
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Toilet with grab rails
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Kid-friendly buffet
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Public Bath
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Emergency cord in bathroom
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Shuttle service (free)
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Rooftop pool
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Sun loungers or beach chairs
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Sun umbrellas
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Airport drop off
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Airport pick up
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Fitness/spa locker rooms
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Visual aids: Braille
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Auditory guidance
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
Review Highlights
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Property Description
Luxurious Amenities
Indulge in luxury with an outdoor swimming pool, fitness center, and a terrace.
Top-Notch Services
Enjoy impeccable service with a business center, concierge, and 24-hour front desk.
Prime Location
Explore Kuala Lumpur's hotspots like Petronas Twin Towers and Suria KLCC, just moments away.
To experience luxury and convenience in Kuala Lumpur, book your stay at Crowne Plaza Kuala Lumpur City Centre today.
Please note the Terms & Conditions and Operating Hours of our Club Lounge:
Operating Hours: 06:30 – 22:00
Minimum age for access: 16 years and above.
A deposit may be required at the property.
Location
Guest Reviews
Best
Everything
Excellent service
Rien à signaler
Saya amat berpuas hati dengan penginapan saya di Crowne Plaza by IHG. Layanan staf sangat mesra dan profesional, membuatkan saya berasa dialu-alukan sepanjang tempoh menginap. Bilik hotel pula sangat selesa, nyaman, dan bersih dengan suasana yang menenangkan.Satu perkara yang paling mengagumkan ialah rangkaian internetnya yang sangat cemerlang—malah sambungan WiFi tetap kuat dan stabil walaupun semasa berada di dalam lif! Selain itu, menu sarapan pagi (buffet) juga sangat sedap dengan pelbagai pilihan yang menyelerakan. Saya pasti akan kembali lagi!
We went for staycation for 3 nights to celebrate my partner's birthday but we went in a a wrong timing (It was haze period).
This is our impression about the hotel facilities and the hotel services.
Friendly customer services.
When I requested drink water bottles and ice bucket, it took 10 minutes for them to deliver to my room.
They also provide excellent service on helping us to decorate my partner's birthday decoration stuff in the room in a short period of time.
Ideal location.
It located close to restaurants (Italian, Greek, Mediterranean & Korean cuisine) by walking.
20 minutes walk from the hotel to Suria KLCC. Don't think it is good idea to take cab especially the traffic around the KLCC is always congested.
Quick check-in & check-out.
It took me 3 - 5 minutes to check in and out.
Overall, my partner & I are very happy with the hotel services and the stay. Will come back for the next staycation.
Not really.
The location was the best about it, together with the fantastic breakfast.
The second bedroom they provided us was very nice.
The bathroom was absolutely disgusting, dirty, they had to change rooms for us.
The constant bad smell in the bedroom ruined the vacation experience for us, together with the bed smell of the sheets.
Shame as it is something we don't expect in a 5 star hotel.
There was nothing in the mini bar also.
The consistency in provision of services- top level!
Honestly, no complaints at all.
Wir waren zum dritten Mal hier und wir lieben dieses Hotel. Super freundliche Mitarbeiter, das Frühstück lässt keine Wünsche offen. Beim nächsten Aufenthalt in KL wählen wir es wieder.
very friendly and helpful staff, we had a long stay and the Chef was very kind to ask about what we wanted prepared just to make us comfortable. They were very keen on ensuring that our tables were reserved as we had a particular time for our meals. Breakfast was always the highlight for us. Congratulations guys.
Bigger room
All are good
Great hotel
Favourite stay
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