Pacific Bay Grand Suites

Hotels
8 (273 reviews)
1622 JORGE BOCOBO STREET , BIRCH TOWER MANILA , Manila , PH

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice view
Cons:
Cleanliness issues
Old facilities
Noise from street

Categories

Cleanliness
6.33
Multiple complaints about cleanliness, including dirty bathrooms and presence of bugs.
Service
9.3
Staff are consistently described as friendly, accommodating, and helpful.
Location
8.84
Good location, easy access to various attractions.
Room Quality
7.29
Rooms described as old or a bit small, with some cleanliness issues.
Amenities
7.32
Amenities like the pool and gym need attention and maintenance.
Value for Money
8.28
Overall value reflected as acceptable given the price and amenities.
Food and Beverage
8.33
Specific sentiment not mentioned; standard quality for this hotel tier.
Overall Experience
8.3
Guests had mixed experiences but generally acceptable for a short stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:39

Property Description

Luxurious Amenities
Pacific Bay Grand Suites offers a range of amenities including a fitness centre, indoor pool, and sauna for guests to unwind and relax during their stay.

Breathtaking Views
Guests can enjoy stunning city and sea views from the comfort of their rooms, with some units even featuring a private balcony overlooking the beautiful surroundings.

Convenient Location
Located just 600 metres from Manila Bay Beach, and close to popular attractions like Rizal Park and Intramuros, Pacific Bay Grand Suites provides the perfect base for exploring the vibrant city of Manila.

Experience luxury and comfort at Pacific Bay Grand Suites - book your stay now for an unforgettable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8
Based on 273 reviews
Cleanliness: 6.33
Service: 9.3
Location: 8.84
Room Quality: 7.29
Amenities: 7.32
Value for Money: 8.28
Food and Beverage: 8.33
Overall Experience: 8.3
N
nalagon • couple • ph
9
2026-09-15 • via Nuitee
M
masaru • solo_traveller • jp
7
Pros:

スタッフの対応が良かった。

Cons:

ゴキブリがいた。

2026-09-02 • via Nuitee
P
Peka • solo_traveller • au
8
Pros:

Great location, close to all amenities, shops.

2026-08-29 • via Nuitee
E
Eric • family_with_children • fr
5
Not so bad but wont try twice
Pros:

Nice views over Manila bay. Equipped kitchen.

Cons:

Come with your own batteries if you want a little bit of AC. Caution to the ladyboys harassing you in the lift. Caution to the incredibly steep path leading to the park place.

2026-08-25 • via Nuitee
B
Bamba • extended_group • gu
10
Comfortable and enjoyable plus helpful staff
Pros:

Good location for shopping, eating,and relaxation.

Cons:

Beggars at the entrance.

2026-08-25 • via Nuitee
H
Hanzel Kimberly Estepa • couple • ph
10
2026-08-17 • via Nuitee
N
Nomfundo • solo_traveller • za
6
2026-08-08 • via Nuitee
M
Mayrina • extended_group • ph
8
2026-08-02 • via Nuitee
F
faye • solo_traveller • ph
8
2026-07-18 • via Nuitee
A
Alvarez • solo_traveller • ph
3
IRREGULARITIES
Pros:

The room was okay and slightly comfortable, good enough for a short visit.

Cons:

The room itself was okay, but the overall experience was highly disappointing. First, the staff felt unapproachable and unwelcome. Second, there were a lot of small cockroaches in the room. Inconvenient for my foreign companions. Third, there is zero communication among the staff. We were given conflicting rules about daily bottled water replenishment and had to buy our own outside.
​To make matters worse, after requesting a room cleaning, housekeeping only left 3 towels (1 big, 2 small). During checkout, they charged us 400 PHP for a "lost" towel, claiming the standard is 4. Since we were rushing to catch a plane, we paid it. But when I asked for an acknowledgment receipt, the receptionist shocked me by saying if he gave me the receipt, we wouldn't be eligible for a refund. Following up by phone was useless, as they claimed they didn't know their own housekeeping team's schedule. Very poor management and unprofessional service.

2026-07-06 • via Nuitee
T
Thomas • solo_traveller • us
9
it was great, exceeded the room I thought id get. It was everything I needed and more. Balcony great
Pros:

I thought the staff was great. Attentive, professional, friendly, accommodating

2026-07-06 • via Nuitee
M
mary ann • family_with_children • ph
10
2026-07-05 • via Nuitee
B
Bernadet • extended_group • ph
10
2026-07-04 • via Nuitee
I
ibrahim • solo_traveller • sa
10
2026-06-30 • via Nuitee
L
latroch • solo_traveller • dz
9
2026-06-29 • via Nuitee
A
Ava • extended_group • ph
7
2026-06-29 • via Nuitee
M
Max • couple • gb
2
Avoid if possible
Pros:

Location was ok depending on what you want to do it Manila. The receptionist was friendly.

Cons:

Old, out-dated, not as photos. The smell inside and outside was disgusting. Awoke in the bed very itchy….

2026-06-28 • via Nuitee
D
Dani • solo_traveller • au
5
Good location, fair accommodation
Pros:

The location, the pool is awesome.

Cons:

The room stank when we got into it, overwhelming chemical cleaning smell, we had to buy air freshener. The towels had stains on them. And you're not told that you have to use the same towels for the room and the pool. Other than that, you get what you pay for.

2026-06-27 • via Nuitee
S
Stefan • solo_traveller • de
3
Better to stay in a more quiet location like Tropicana
Pros:

Central location, good view from 18th floor

Cons:

Next door are dicos and girls bars (brothels??) It's so loud all night even with headphones you feel the bass on the 18th floor, couldn't sleep at all.
Photos look much cleaner than it actually is and there is need for renovation (old furniture, loose tiles etc).

2026-06-21 • via Nuitee
J
Joh Chris • solo_traveller • be
8
Pros:

Aangenaam met verschillende zwembaden dicht bij SM MOA en sea side boulevard

2026-06-13 • via Nuitee