ASIA JEM HOTEL - GAPAN CITY

Hotels
7.9 (45 reviews)
Magno Street , Gapan , ph

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Non-smoking throughout
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Review Highlights

Pros:
Comfortable stay
Kind and understanding staff
Cons:
Unpleasant cleanliness issues
Poor flexibility with booking

Categories

Cleanliness
6.61
Reported stains on sheets and an unpleasant smell in the sink.
Service
9.08
Kind manager and polite staff, but inflexible regarding booking issues.
Location
8.62
Accessible location, but limited dining options nearby.
Room Quality
7.57
Room was okay but lacked amenities like a safe.
Amenities
8.1
Basic Filipino style bathroom, but lacked a safe in the room.
Value for Money
7.56
Paid higher rate through Booking.com with issues regarding breakfast charges.
Food and Beverage
7.11
Breakfast not served hot and unexpected extra charges.
Overall Experience
8.58
Comfortable stay overall, but dissatisfaction due to multiple issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:20

Property Description

Luxurious Accommodations

Experience comfort and style at ASIA JEM HOTEL - GAPAN CITY. Our rooms feature modern amenities such as flat-screen TVs, air conditioning, and private bathrooms with free toiletries. Some rooms even offer a balcony for a stunning view.

Convenient Services

Enjoy our 24-hour front desk and room service for all your needs. Stay connected with complimentary WiFi throughout the property. Rest assured, our hotel is non-smoking for a fresh and clean environment.

Accessible Location

Conveniently located in Gapan, Luzon region, our hotel is just 48 km from major event centers. The nearby Clark International Airport is only 64 km away for easy travel access.

Book your stay at ASIA JEM HOTEL - GAPAN CITY now for a memorable and relaxing experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.9
Based on 45 reviews
Cleanliness: 6.61
Service: 9.08
Location: 8.62
Room Quality: 7.57
Amenities: 8.1
Value for Money: 7.56
Food and Beverage: 7.11
Overall Experience: 8.58
C
chea • solo_traveller • ph
1
Pros:

breakfast is like a shit. Poor wifi

2026-06-29 • via Nuitee
R
Ramos • family_with_children • ph
10
2026-06-21 • via Nuitee
M
Mildred • extended_group • us
5
It’s a below average property.
Pros:

The only good about this property is the location and also the room is spacious.

Cons:

They don’t provide toiletries like shampoo conditioner and soap. There was no toilet paper too, you need to request for one. The breakfast was plated and by the time it was delivered to our room, it was already cold. They don’t pick up the silverware’s automatically. Rooms are not cleaned daily.

2026-06-13 • via Nuitee
R
Raymond • solo_traveller • au
7
2026-06-12 • via Nuitee
H
Heinz • family_with_children • ph
5
The only reason we stay here is because there is no other hotel available in the city.
Pros:

Some staff members were nice. Room was clean. Location of hotel was very near the center of the city where we had meetings to attend. Price was okay. Ample free parking. Supermarket just below the hotel.

Cons:

We were traveling with my 83 year-old mother, and my 55 year-old brother. I am 59 years old. All three of us are persons with disabilities (PWD). We sent a request one week in advance for us to be provided with rooms near the elevator. Our request was not granted. No communication was sent to us about our request. There was no wheel chair in the hotel. My mother had to walk to the far end of the hallway where they placed us.

2026-06-03 • via Nuitee
H
Heinz • extended_group • ph
6
If we can find another place to stay in, next time we're not going to Asia Jem anymore.
Pros:

We used two rooms (one family room and one deluxe suite). The deluxe suite had good air-conditioning, which is essential in Gapan (an extremely hot and humid place). The hotel is in the middle of the City and there is ample free parking.

Cons:

Although we were provided water in a pail, there was no running water. The family room's air-con was not working properly. We were placed at the farthest end of the hotel despite our advance request since our party included an 83-year old sickly woman and a 59-year old PWD. No wheelchair available. No discount provided in spite of all the shortcomings. The receptionist argued that it was because we booked through Booking.com.

2026-04-28 • via Nuitee
M
Michelle • family_with_children • nz
6
2026-04-17 • via Nuitee
L
LP • solo_traveller • in
9
Pros:

It’s nice and easily approachable neat. And clean

Cons:

Very limited facilities and non cooperative staff

2026-03-31 • via Nuitee
M
Mark Hill • solo_traveller • ph
6
2026-02-09 • via Nuitee
M
Masueng • family_with_children • ph
7
Cons:

The staff can't assist me well. She always says "Bago lang po ako" which I think is not valid as I was asking regarding the sales invoice issuance, etc.

2026-01-27 • via Nuitee
R
Runeza • solo_traveller • au
10
2026-01-23 • via Nuitee
J
JOCELYN • family_with_children • ph
8
Highly recommended hotel. We will surely stay here again in our next visit to Nueva Ecija
Pros:

The longganisa is good

Cons:

A buffet style meal would have been better

2026-01-22 • via Nuitee
S
Sam • solo_traveller • us
5
It was ok, but not a great value
Pros:

Clean

Cons:

Harsh unfriendly lighting. Box style Soviet era building with trash all around.

2026-01-12 • via Nuitee
O
Olivar • family_with_children • ph
5
2025-12-15 • via Nuitee
M
Melchor Jr • family_with_children • ph
6
2025-12-15 • via Nuitee
S
SheryllAnne • couple • us
7
2025-12-12 • via Nuitee
A
Adrian • family_with_children • ph
6
We liked our stay here thanx
Pros:

Its comfortable

Cons:

Nothing

2025-12-03 • via Nuitee
J
June Karla • family_with_children • ph
4
Disappointing experience during Typhoon Uwan—kind manager and staff, but poor flexibility and treatment for Booking.com
Pros:

The manager was very kind and understanding. She noticed us waiting and personally allowed us to check in despite the ongoing typhoon. The housekeeping staff were also polite and pleasant throughout our stay.

Cons:

We booked through Booking.com and paid a higher rate than booking directly, but the receptionist and supervisor were not flexible because our reservation was from this platform. Even though the room was ready and unoccupied, they refused to let us check in early and said that if we checked in at 12 noon, we would have to check out by 8 a.m. the next day. It felt unreasonable and inhumane given the typhoon situation. Most hotels we’ve stayed at have been much more compassionate and accommodating.

2025-11-10 • via Nuitee
N
Neil • couple • us
7
Pros:

Staff. Breakfast in bed included.

Cons:

There smell in the sink.

2025-10-11 • via Nuitee
J
Jimmy
8
My stay in gapan
Pros:

Friendly workers near to everything

2025-09-15 • via Nuitee