SureStay Plus by Best Western Cebu City

Hotels
•
SureStay Plus Hotel by Best Western
8.4 (234 reviews)
Danaque Building; Capitol Site , Cebu City , ph

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean bed sheets
Good breakfast
Convenient location
Cons:
Unfriendly service
Limited amenities
Judgmental staff

Categories

Cleanliness
8.28
My mom said the room (bed sheets/linen) was clean.
Service
7.25
Unfriendly service from the staff, including judgmental remarks.
Location
9.29
Proximity to food stalls, restaurants, stores, and Chong Hua Hospital.
Room Quality
8.74
Generally acceptable room quality.
Amenities
7.77
Amenities were not that good. Breakfast served a little late.
Value for Money
8.63
Standard quality for this hotel tier.
Food and Beverage
8.78
Breakfast is superb.
Overall Experience
8.45
Mixed feelings; some positive experiences balanced with poor service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:48

Property Description

SureStay Plus by Best Western Cebu City is a 3-star hotel in Cebu City, offering convenience and comfort just moments away from Fuente Osmena Circle. Modern Amenities such as air conditioning, flat-screen TVs, and kitchenettes in select rooms ensure a pleasant stay. Enjoy a Buffet Breakfast to start your day off right before exploring nearby attractions like Colon Street and Ayala Center. Experience top-notch hospitality with our 24-hour front desk and concierge service at SureStay Plus by Best Western Cebu City. Book now for an unforgettable stay!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MNL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for free when using an existing bed.
    Children from 9 years old to 17 years old stay for ₱ 850 per person per night when using an existing bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 234 reviews
Cleanliness: 8.28
Service: 7.25
Location: 9.29
Room Quality: 8.74
Amenities: 7.77
Value for Money: 8.63
Food and Beverage: 8.78
Overall Experience: 8.45
A
Alanan • solo_traveller • gb
7
Pros:

I like how they assist me.

Cons:

not changing pillowcases and bedsheets..

2026-05-23 • via Nuitee
M
Mariella • solo_traveller • mt
2
The place has potential but its not professionally managed
Pros:

The staff were nice although not very helpful regarding places to visit

Cons:

At 5am there was a leak in the bathroom and had to relocate to another room. No compensation was given for the disturbance.

2026-05-14 • via Nuitee
G
Gladis • family_with_children • ph
9
I will book in this hotel again when I am in town.
Pros:

Very accessible. Located at the heart of the City.

Cons:

Its location . The hotel itself is clean and the staff were very helpful and accommodating.

2026-05-11 • via Nuitee
G
Gary • couple • us
10
Pros:

Everything was good!

2026-05-08 • via Nuitee
G
GLECIO E • couple • us
9
Our stay was okay and comfortable considering we stayed only about 5 hours
Pros:

Breakfast was okay but less choices though!

Cons:

None since it was our first time stay at this hotel

2026-05-03 • via Nuitee
M
Marleau • solo_traveller • ca
10
2026-04-16 • via Nuitee
Žaneta • couple • cz
6
Pros:

Personál byl velice milý. Pokoj byl veliký. Na jednu noc to bylo dostačující. Lokalita ubytování byla dobrá.

Cons:

Koupelna byla nedostačující. Snídaně byla ucházející.

2026-04-14 • via Nuitee
L
Laureane • extended_group • us
10
2026-03-31 • via Nuitee
K
Khaled mohammed • extended_group • ph
10
2026-03-27 • via Nuitee
R
Riza • extended_group • ae
9
2026-03-26 • via Nuitee
H
Harry • solo_traveller • gb
10
2026-02-11 • via Nuitee
R
Rainer • couple • ph
10
günstiges sauberes Stadthotel mit freundlichem Personal
Pros:

Sehr sauber und freundlich

2026-02-10 • via Nuitee
F
Fun • family_with_children • my
9
2026-01-26 • via Nuitee
D
Darren • family_with_children • au
10
2026-01-25 • via Nuitee
C
Christine Joy • family_with_children • ph
10
2026-01-23 • via Nuitee
M
Mike • family_with_children • gb
7
Pros:

Very Central 5 min walk to Fuente Circle.

2026-01-21 • via Nuitee
L
Lilian • family_with_children • au
8
2026-01-21 • via Nuitee
L
Livie • family_with_children • ph
10
2026-01-21 • via Nuitee
E
Elayne • couple • mt
7
Pros:

We were there for the Sinolug and hotel was very close to the parade

Cons:

Water from the shower was a bit slow and staff at the end weren’t very helpful with us finding a taxi

2026-01-18 • via Nuitee
I
Ivo • couple • us
1
No more stain
Pros:

No breakfast I’m not happy

Cons:

No breakfast I’m not happy

2026-01-16 • via Nuitee