The Trees, Kandy

Hotels
8.7 (1206 reviews)
41 Rajapihilla Mawatha , Kandy , lk

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Beautiful views
Helpful staff
Cons:
Some cleanliness issues
Slow service in dining

Categories

Cleanliness
8.2
Some bedding had a few stains, indicating potential issues.
Service
9.2
Staff were noted as helpful and attentive, although some reviews mentioned a lack of experience.
Location
9.2
The hotel has an excellent location with beautiful views of Kandy lake.
Room Quality
8.7
Rooms were clean and well-maintained with modern aesthetics.
Amenities
8.7
Features like the rooftop and infinity pool were well-received.
Value for Money
8.7
General sentiment reflects good value given the quality of service and amenities.
Food and Beverage
7.7
Concerns over slow service and mixed experiences with breakfast options.
Overall Experience
9.2
Guests reported a positive and memorable stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:17

Property Description

Luxurious Accommodation
The Trees, Kandy offers air-conditioned rooms with free WiFi and free private parking. Each room is equipped with modern amenities and comfortable furnishings, ensuring a relaxing stay for guests.

Relaxation and Dining
Guests can unwind by the outdoor swimming pool or enjoy a meal at the on-site restaurant. The property also features a terrace where guests can soak in the beautiful views of Kandy.

Convenient Location
Located in the heart of Kandy, The Trees is close to popular attractions such as Bogambara Stadium and Kandy City Center Shopping Mall. With a 24-hour front desk and concierge service, guests can easily explore the vibrant city.

Experience luxury and comfort at The Trees, Kandy. Book your stay now for an unforgettable getaway.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMB

Location

Guest Reviews

8.7
Based on 1206 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 7.7
Overall Experience: 9.2
M
Molly couple gb
10
Amazing
Pros:

Beautiful views, great location, very modern and clean

Cons:

Nothing

2026-05-30 via Nuitee
A
Abdulla solo_traveller ae
8
2026-05-29 via Nuitee
S
Sabine solo_traveller ae
9
Great stay in Kandy
Pros:

Great location, it takes 5 min to get into Kandy by foot. Rooms was clean and modern with an amazing view. Rooftop pool is a nice plus. Staff are very friendly and helpful.

Cons:

Not much, would love to see more Sri Lanken food on the menu. Breakfast was okay.

2026-05-28 via Nuitee
S
sofia couple ma
9
Pros:

L’emplacement était parfait avec une très belle vue en face du lac, la piscine en rooftop avec une vue sublime
La chambre était spacieuse, confortable et ne manquait de rien. Le personnel était aux petits soins et agrèable
Rien à dire 👌

Cons:

Rien

2026-05-24 via Nuitee
A
Artem solo_traveller ae
10
2026-05-20 via Nuitee
B
Billy couple gb
5
Comfortable
Pros:

Clean

2026-05-18 via Nuitee
H
Hans Kronenburg couple nl
10
Fantastisch hotel 🙏🙏
Pros:

Alles eigenlijk

Cons:

Niets

2026-05-16 via Nuitee
D
Douglas solo_traveller gb
10
Pros:

A perfect place to relax in busy Kandy
Manager was most helpful and the hotel is modern design with pool on the rooftop with a.azing view over the lake.

Cons:

Nil

2026-05-07 via Nuitee
N
Nico family_with_children ch
10
2026-05-05 via Nuitee
N
Nadine extended_group ch
8
Ideal für Kurzaufenthalt
Pros:

Ein gutes, sauberes Hotel, ideal für Kurzaufenthalt
Rooftopbar mit toller Aussicht
Kurzer Fussmarsch ins Zentrum

2026-05-05 via Nuitee
D
Dilum couple au
10
2026-05-01 via Nuitee
D
Denise solo_traveller gb
8
Beautiful hotel with stunning infinity pool
Pros:

The property was beautiful

Cons:

I felt offended when receptionist stopped my driver from driving to check where I had put their hairdryer and didn’t even apologise afterwards,but I would certainly stay again just make sure I put things back in their correct place 🙈

2026-04-29 via Nuitee
J
Johan couple za
1
Disappointed
Pros:

Couldn’t go due to war and flights cancelled and not willing to refund cancellation

Cons:

Unwillingness to understand our flights were cancelled beyond our control

2026-04-21 via Nuitee
C
Cardamone solo_traveller au
10
Incredible stay
Pros:

Love the incredible views of Kandy, the hotel was modern and clean.

2026-04-21 via Nuitee
A
Aisha couple ch
10
Wir wurden sehr freundlich mit einem Willkommes Getränk begrüsst und haben den restlichen Tag am Pool verbracht, welcher
Pros:

Wunderschöne Aussicht
Toller Pool und Bar
Sehr freundliches und hilfsbereites Personal
Willkommes Tuch und Tee

2026-04-21 via Nuitee
A
AndyChurch couple ch
9
Pros:

The restaurant was very good.

2026-04-17 via Nuitee
S
Sia solo_traveller es
10
Pros:

We would rate this hotel a 9, or even a 10.
The staff were extremely polite and did everything possible to make our stay comfortable. They kindly changed our room upon request and even surprised us with a birthday celebration in the room, which was a lovely touch.
The views from the hotel are absolutely beautiful, and the rooms were clean and well-maintained.
The only downside was the slow service in the restaurant when ordering food. However, this seems to be quite common across Sri Lanka.
We would also like to mention that we only discovered the availability of spa and massage services on our last day. There was no information about these services in the room—only the restaurant menu. It would be very helpful if brochures or details about all hotel services, including spa treatments, were available in the rooms.
Overall, we had a wonderful stay and would definitely recommend this hotel.

2026-04-16 via Nuitee
I
Izzy couple gb
10
2026-04-15 via Nuitee
L
Laura couple gb
8
Gorgeous hotel! Would recommend
Pros:

Property was gorgeous, especially the roof top pool and cafe. Room size is generous and the lake view room had a lovely balcony/ view.

Cons:

The staff were…. I don’t know how to put it. They would linger around us a lot and ask us to go sit outside when we were happy to stand or sit inside while waiting for a coffee or to check in etc. For example on check in we were an hour early so we were happy to (and confirmed in advance) we would just drop our bags and go off but they wouldn’t just let us leave and they kept insisting the room was almost ready and we just sit down outside and look at the view. We mentioned we had been in the car for 3 hours and were only here for one night so we’re itching to get out and explore the city and they persisted that we wait, and then we waited for about 35 / 40 mins and had to have a somewhat forced room tour/ explanation. It was all a bit odd! But that aside, the hotel was gorgeous, the walk down and up the hill to town was great, it was fab to be able to walk up the hill and be out of the chaos of the city.

2026-04-14 via Nuitee
S
Sara couple au
10
2026-04-14 via Nuitee