The Trees, Kandy

Hotels
8.7 (1283 reviews)
41 Rajapihilla Mawatha , Kandy , LK

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Beautiful views
Helpful staff
Cons:
Some cleanliness issues
Slow service in dining

Categories

Cleanliness
8.2
Some bedding had a few stains, indicating potential issues.
Service
9.2
Staff were noted as helpful and attentive, although some reviews mentioned a lack of experience.
Location
9.2
The hotel has an excellent location with beautiful views of Kandy lake.
Room Quality
8.7
Rooms were clean and well-maintained with modern aesthetics.
Amenities
8.7
Features like the rooftop and infinity pool were well-received.
Value for Money
8.7
General sentiment reflects good value given the quality of service and amenities.
Food and Beverage
7.7
Concerns over slow service and mixed experiences with breakfast options.
Overall Experience
9.2
Guests reported a positive and memorable stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:17

Property Description

Luxurious Accommodation
The Trees, Kandy offers air-conditioned rooms with free WiFi and free private parking. Each room is equipped with modern amenities and comfortable furnishings, ensuring a relaxing stay for guests.

Relaxation and Dining
Guests can unwind by the outdoor swimming pool or enjoy a meal at the on-site restaurant. The property also features a terrace where guests can soak in the beautiful views of Kandy.

Convenient Location
Located in the heart of Kandy, The Trees is close to popular attractions such as Bogambara Stadium and Kandy City Center Shopping Mall. With a 24-hour front desk and concierge service, guests can easily explore the vibrant city.

Experience luxury and comfort at The Trees, Kandy. Book your stay now for an unforgettable getaway.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMB

Location

Guest Reviews

8.7
Based on 1283 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 7.7
Overall Experience: 9.2
N
Nidhya • solo_traveller • au
7
Pros:

The location and pool overlooking Kandy. The rooftop restaurant had good food too.

Cons:

The staff didnt seem to know what time the in-house restaurants were open and I was also charged for my toddlers breakfast when I was repeatedly informed that she was free of charge.

2026-09-19 • via Nuitee
M
Marcus • solo_traveller • de
7
Pros:

Der großartige Ausblick

Cons:

Das das hotel nicht ausgebucht war ,wir ein Zimmer vor dem Lift bekommen haben und das die aktuelle Buchung 50 Euro billiger gewesen wäre

2026-09-16 • via Nuitee
W
Wallace • couple • gb
9
2026-09-15 • via Nuitee
W
Wolfgang • family_with_children • at
7
2026-09-14 • via Nuitee
M
Merwan • couple • fr
10
Incroyable
Pros:

Personnel incroyable , hôtel propre et bien équipé, la vue

2026-09-13 • via Nuitee
M
Marie • family_with_children • fr
10
2026-09-13 • via Nuitee
R
Rajaragini • couple • fr
9
2026-09-08 • via Nuitee
D
Dinusha • family_with_children • gb
10
We had a wonderful stay at The Tree Kandy. The hotel is beautiful, peaceful and offers stunning view
Pros:

We had a lovely stay at The Tree Kandy in Sri Lanka. The hotel is in a beautiful and peaceful setting, with stunning views and a relaxing atmosphere. Our room was clean, comfortable and well maintained, and the staff were very friendly and helpful.

One of the highlights was the rooftop infinity pool with cafe. The views from the pool were absolutely amazing, especially while relaxing and enjoying the beautiful surroundings of Kandy. It was a perfect place to unwind and enjoy the atmosphere.
The location was great for experiencing the beauty of Kandy, while the hotel itself provided a peaceful place to relax. We also enjoyed the food and the warm hospitality.

Overall, we had a wonderful experience at The Tree Kandy and would definitely recommend it to anyone visiting Sri Lanka. We would happily stay here again!

Cons:

Nothing at all

2026-09-03 • via Nuitee
S
Suzanne • solo_traveller • au
5
Good location, but not great in other ways.
Pros:

Good location. Nice pool.

Cons:

Staff were not all that helpful or friendly. The food was good, but not good value for money.
I was on the third floor, first room from the elevator. Every time the elevator was used, I could hear the grinding sound and metallic thumps through my walls.

2026-09-02 • via Nuitee
K
Kate • family_with_children • gb
8
Pros:

Beautiful location. Great rooftop bar and pool with views. Friendly staff.

Cons:

Two of our group had a lovely non lake view room. We had a lake view room which was smaller than others (at end of corridor - room 101!). It was really noisy near a service/housekeeping area waking us up at 5am each day. The room key didn't work and we had a physical key. The safe was locked shut on our arrival so we couldn't use it, and three separate phone calls were required before someone came to fix it. If we hadn't had these issues I would have given the hotel a top rating.

2026-09-01 • via Nuitee
O
OswaldTirant • solo_traveller • sc
10
Pros:

Had a wonderful stay at The Trees, Kandy. Beautiful surroundings, peaceful atmosphere, and excellent service. The place was very welcoming and comfortable, and I truly enjoyed my time there. Would definitely recommend it!

2026-08-31 • via Nuitee
F
Fred • solo_traveller • gb
9
Fascinating city and a great hotel. Highly recommend
Pros:

Great location overlooking the city but only a 10 min stroll to the city centre.

Cons:

Nothing

2026-08-31 • via Nuitee
N
Nishantha • couple • lk
9
2026-08-30 • via Nuitee
N
norbert • solo_traveller • fr
7
Vue spectaculaire sur Kandy
2026-08-30 • via Nuitee
N
norbert • solo_traveller • fr
7
Hôtel extrêmement bien situé mais management à revoir.
Pros:

La situation exceptionnelle et spectaculaire.
Le plus de cet établissement.

Cons:

A NOTER
Au petit dejeuner
Les café autre que le café américain sont payants !!!
Expresso
Capuccino et autres café.
Etc …
À NOTER ÉGALEMENT
Dans ma chambre
02 mns only d’eau chaude pour la douche !!!
Après réclamation, rien n’a été fait.
Cet hôtel mérite vraiment un management différent.
Je mets 6 et pas plus.

2026-08-30 • via Nuitee
N
norbert • solo_traveller • fr
7
Vue spectaculaire sur Kandy.
2026-08-30 • via Nuitee
C
Christina • couple • de
9
Pros:

Die Lage und der Blick waren toll!
Auch das Personal war sehr hilfsbereit und zuvorkommend.

2026-08-29 • via Nuitee
E
Erika • family_with_children • fr
10
2026-08-28 • via Nuitee
M
Maria Eugenia • family_with_children • es
9
Pros:

Hotel espectacular

2026-08-26 • via Nuitee
J
Jacqueline Natalie • family_with_children • de
10
2026-08-26 • via Nuitee