Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Modern design
Cons:
Poor mattress quality
Limited breakfast options

Categories

Cleanliness
8.34
Some guests noted dust and hair from previous occupants, impacting the perception of cleanliness.
Service
9.31
Multiple reviews highlighted the friendliness and helpfulness of the staff.
Location
9.35
Guests appreciated the central location and convenience to local attractions.
Room Quality
8.3
While many enjoyed the room decor and design, mattress quality was criticized.
Amenities
8.83
Facilities were seen as modern and appealing, with some suggestions for improvement.
Value for Money
8.79
The hotel was deemed a good value given its location and amenities.
Food and Beverage
7.84
Breakfast options were seen as lacking variety, though some found the coffee good.
Overall Experience
8.81
Guests reported general satisfaction, balancing positives against some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 21:50

Property Description

Prime Location
With easy access to popular attractions like Ahoy Rotterdam and Diergaarde Blijdorp, The Usual Rotterdam is the ideal choice for your stay in Rotterdam.

Modern Amenities
Enjoy the convenience of air-conditioned rooms, free WiFi, and a kitchenette in select rooms equipped with a fridge, dishwasher, and microwave.

Recreational Activities
Unwind with a game of table tennis or explore the city on wheels with bike hire services available at the 4-star hotel.

For a memorable stay in Rotterdam, book with The Usual Rotterdam today and let us make your trip extraordinary.

Important information:

The hotel does not accept cash payments.
Reservations of 6 or more rooms are considered as a group and will be subject to additional terms and conditions.
The property will contact you after your booking.
Please note, there is no daily housekeeping. However, it is available upon request at a charge.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 4266 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 7.84
Overall Experience: 8.81
W
Wendelina solo_traveller fr
9
Calme, beau et bon
Pros:

L'ambiance, le personnel aimable, l emplacement très central, le petit déjeuner etc.

Cons:

Rien !!

2026-07-25 via Nuitee
L
Lynn extended_group ch
9
2026-07-25 via Nuitee
C
Catog solo_traveller ph
10
2026-07-25 via Nuitee
A
Andrew solo_traveller gb
9
2026-07-25 via Nuitee
J
Jennifer solo_traveller de
9
2026-07-25 via Nuitee
N
Naiffa Nabila couple ch
9
2026-07-25 via Nuitee
M
Mariani solo_traveller it
9
2026-07-25 via Nuitee
P
Paola solo_traveller ch
8
Pros:

Rooms and common spacea

Cons:

Impossible to open a window
Breakfast: bad coffee and few fresh fruits, balls for cereal were warm and few.

2026-07-25 via Nuitee
M
Mathijs family_with_children be
8
2026-07-25 via Nuitee
M
maurizio solo_traveller it
9
2026-07-25 via Nuitee
A
Andreas solo_traveller gr
7
2026-07-24 via Nuitee
R
ruth solo_traveller gl
9
2026-07-24 via Nuitee
M
M. Starmans solo_traveller nl
4
Het ziet er leuk uit, maar kwaliteit valt op meerdere vlakken erg tegen. Geen 4 sterren hotel!
Pros:

Kamer was leuk ingericht, ontbijt was heerlijk en goed verzorgd.

Cons:

Bij aankomst erg rumoerig, muziek stond erg hard.
Personeel spreekt geen Nederlands. Begrijpt dit niet eens! In eigen land verwacht ik in eigen taal te kunnen communiceren!

Kamer: Licht op badkamer was gekoppeld aan licht in slaapkamer (halletje) Je kunt dus niet alleen op de badkamer het licht aandoen.
Niet handig als je nog wilt douchen, terwijl de ander wil slapen. Ook erg onhandig als je er 's nachts uit moet.

Nachtlampje scheen erg fel, dus hoofdschakelaar uitgezet, waardoor er ook geen airco was.
Erg gehorig. (Verkeer buiten)

Bed staat met 1 kant tegen de muur, waardoor je over de ander heen moet kruipen, als je eruit wilt. Aan het voeteneinde over het trapje eruit kan niet, omdat daar de tv hangt. Dit is niet te doen en had op de site beter omschreven moeten worden!

Beddengoed kraakte en voelde zweterig aan. Zeer slechte nachtrust zorgt ervoor dat je de positieve dingen niet meer zo ziet.

De site gaf aan dat ik voor mijn kind (14) niet extra hoefde te betalen; ik heb echter toch voor 2 personen betaald.

Dit hotel is m.i. absoluut geen 4 sterren waard!

2026-07-24 via Nuitee
E
Elena Eleftheriadou solo_traveller cy
10
2026-07-24 via Nuitee
P
P.C. solo_traveller de
9
Comfortable stay at the Usual
Pros:

Easy checkin and out. Very welcoming place, nice room, excellent location

Cons:

Nothing!

2026-07-24 via Nuitee
D
Dimitrios extended_group gr
10
2026-07-24 via Nuitee
E
Esther solo_traveller gb
9
Pros:

Lovely hotel, stylish room, very friendly staff.

Cons:

The road outside gets busy and noisy (boy racers!) So would recommend a room away from the main road.

2026-07-24 via Nuitee
A
adriana family_with_children it
9
Hotel di design
Pros:

La posizione, la vista, la zona colazione
La stanza arredata con gusto

2026-07-24 via Nuitee
I
Isa couple nl
6
Prima maar wel eenmalig
Pros:

Het was mooi ingericht

Cons:

Lawaai van de leidingen door het gebouw, echt niet normaal wat voor gebons wij hebben gehoord & iedere wc die werd doorgespoeld.

2026-07-24 via Nuitee
A
Anja family_with_children de
8
Amazing hotel but staff was lacking…
Pros:

Loved the sustainability concept and modern and clean look. Mattresses and bedding was fantastic, we had an amazing sleep. Also it was super central, easy to walk to some of the main sights.

Cons:

Unfortunately, the staff at the bar didn’t live up to the rest of the hotel. They constantly gave you the feeling that you were bothering them, did not ever smile and even argued behind the counter - very unprofessional.

2026-07-23 via Nuitee