NaturaLodge Machu Picchu

Hotels
Independent
9.4 (49 reviews)
Pasaje Huáscar, Machu Picchu, 08681 , Machu Picchu , PE

Facilities

Free breakfast
Free WiFi
24-hour front desk
Continental breakfast
Wheelchair accessible
Free breakfast
Smoke-free property
Tours/ticket assistance
Free continental breakfast
Housekeeping on request

Review Highlights

Pros:
Great views
Friendly staff
Comfortable beds
Delicious breakfast
Cons:
Challenging access
Room servicing not automatic

Categories

Cleanliness
8.55
General sentiment indicates room cleanliness was satisfactory, but some guests noted issues with room servicing.
Service
9.99
The staff were frequently described as friendly and helpful, with a notable emphasis on their attentiveness.
Location
9.56
Location received positive feedback for its proximity to attractions, though access involved many stairs.
Room Quality
9.51
Reviews highlighted comfortable beds and well-maintained rooms, contributing positively to the stay.
Amenities
9.04
Amenities such as a rooftop dining area were well-received, but not heavily emphasized in reviews.
Value for Money
9.5
Considering the level of service and facilities, guests felt the stay was worthwhile given the pricing.
Food and Beverage
9.55
Breakfast was frequently praised, adding to the overall positive sentiment regarding food offerings.
Overall Experience
9.52
Most reviews indicated an overall excellent experience, with some minor issues that did not detract significantly from the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 06:58

Property Description

Discover the perfect haven at NaturaLodge Machu Picchu, where comfort meets adventure in the heart of one of the world's most iconic destinations.

Unmatched Location
Just a stone's throw from the Historic Sanctuary of Machu Picchu and Aguas Calientes Hot Springs, immerse yourself in the beauty and history of this breathtaking region.

Comfort and Connectivity
Enjoy complimentary wireless internet access in one of our 11 well-appointed guestrooms, each featuring flat-screen televisions and a workspace to stay productive during your visit.

Delightful Start to Your Day
Savor a complimentary continental breakfast served daily from 5:00 AM to 9:00 AM, setting the tone for your exciting explorations ahead.

Escape to tranquility and adventure - book your stay at NaturaLodge Machu Picchu today!

Important information:

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Private host property

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

9.4
Based on 49 reviews
Cleanliness: 8.55
Service: 9.99
Location: 9.56
Room Quality: 9.51
Amenities: 9.04
Value for Money: 9.5
Food and Beverage: 9.55
Overall Experience: 9.52
B
Bern M. solo_traveller ae
7
Pros:

location is near the tourism center, bus and train station. the property is very clean and well-maintained.

Cons:

there's totally no sound insulation, so doors being slammed could be intolerable and might wake you up. if you are gonna stay below the roof level where the dining area is, noise of all the furniture being moved could be heard so loudly.

2026-06-20 via Nuitee
S
Susan solo_traveller au
9
This is a great place to stay and I’d recommend it to anyone. The flight of stairs will be hard for tourists with suitca
Pros:

The hotel was lovely and clean. The beds were comfy and the staff were always friendly and helpful.

Cons:

The shower pressure was low, but at least the water was hot.

2026-06-18 via Nuitee
L
lorenzo solo_traveller fr
10
2026-06-10 via Nuitee
J
Jose Maria Esteban solo_traveller gb
3
Pros:

Spacious shower, with strong water pressure with hot water. They can store your luggage if needed if going on a trip even afger chexk out. The lobby was clean. The views from the terrace were lovely.

Cons:

1. You have to carry your luggage up very steep and often wet external staircase, with a slippery hand rail. Very dangerous.
2. The included breakfast has a poor, limited selection.
3. Stained towels.
4. Couldn't sleep at all as people partying on the rooftop from 10pm until 2:10am, they only stopped when we had to directly go up and tell them to keep it down.
5. No blackout curtains in any room so its hard to sleep past 5/6am.
6. My room on upper floor had only an internal window facing the inner staircase with the lights permanently switched on & as mentioned no blackout curtains so almost looked like daylight inside all nightlong.
7. Rooms cold and damp without good ventilation as bathooms have permanantly open windows.
Overall, not a comfortable stay in general, made worse by the fact that we had to climb machu picchu the next day very early. Absolutely terrible for the price, I wouldn't recommend.

2026-06-09 via Nuitee
G
Gokce couple nl
1
Cons:

Please stay away from there. We paid $90 for only one night and it was the worst experience ever. We could not sleep at all because of the security concerns. The lodge (you would call it a “shed”) is in a very bad shape, looks like an unfinished building. The pictures on the booking do not reflect the real condition of the rooms. The manager was quite aggressive and unprofessional. Lastly, the breakfast was awful. We could have even a bite as it seemed not fresh and clean.
Do not waste your money but more importantly your time staying in this awful “shed”.

2026-06-07 via Nuitee
H
Holguer solo_traveller ec
8
Pros:

La dueña muy atenta y amable

Cons:

Las gradas

2026-06-03 via Nuitee
V
Valerie couple fr
8
Très bon rapport qualité prix !
Pros:

Emplacement parfait, excellent petit déjeuner

Cons:

Il faut demander de passer faire la chambre.

2026-06-01 via Nuitee
A
Alemany solo_traveller ar
9
Volvería a Natural Lodge
Pros:

La atención de Guido y sra, la cordialidad y el estar siempre dispuestos a ayudar en cualquier imprevisto o necesidad que me surgiera, más allá de aspectos referidos al alojamiento.
Guardaron mi equipaje luego del check out, me invitaron con té mientras esperé mi horario de búsqueda del transfer.
La habitación estaba impecable, y cuentan con un desayunador en la terraza con una vista maravillosa.

Cons:

No depende del hotel exclusivamente, pero la escalera de acceso da una imagen poco agradable e insegura. Hay tachos, materiales de obra.
La vista a la ciudad de la habitacion del 1er piso, es la vista a las sogas con sábanas tendidas. Una pena.

2026-05-29 via Nuitee
J
Jeroen couple be
5
Better options available in this area.
Pros:

Location close to main square and restaurants.
Bed was comfortable.

Cons:

the room had a view on a roof which contained a lot of thrash and waste so it felt very dirty. They cheap’d out on a lot of things - soaps were all diluted with water. I had cold water during shower.

2026-05-25 via Nuitee
F
Fyldenat solo_traveller gb
10
Great stay
Pros:

Great location above the main square.
Good breakfast served early when we needed.
Great view from breakfast terrace.
Comfortable bed.
Good laundry service.
Helpful friendly staff.

Cons:

There are steps to property, but worth it for the view of the town and mountains.

2026-05-24 via Nuitee
S
Sergio couple br
7
Pros:

1. Afitreões extremamente agradáveis e solícitos.
2. Cama confortável.
3. TV tinha streamings, mas por algum moitvo não era possível acessar os canais e quando se conseguia havia somente em inglês, mesmo quando com cadastro próprio.
4. Internet instável.

Cons:

1. Não tinha frigobar.
2. Não tinha aquecedor (estava muito frio)
3. Fiquei trancado por 1h15 no banheiro por dano na fechadura (até chaveiro chegar).
4. Não há como uma pessoa com qualquer tipo de deficiência chegar ao hotel, que é extremamente íngreme e com uma escadaria muito alta para subir e descer.

2026-05-23 via Nuitee
D
David solo_traveller us
8
2026-05-19 via Nuitee
G
Giorgia solo_traveller mx
7
2026-05-16 via Nuitee
S
Spacetravel solo_traveller pt
6
Could be much better
Pros:

Good breakfast with a nice view.

Cons:

The windows don’t block out noise, and the curtains don’t block out light very well. So, unfortunately, rest is not something you’ll find at this hotel.

The hotel’s location on Google Maps is incorrect, so you’ll need to use the location from booking.com. It’s right in the center of the town of Machu Picchu, although you have to climb a bit

There are no bedside table lamps, so when you’re in bed relaxing, you either have to put up with the ceiling lights or turn on the bathroom light to get indirect lighting.

2026-05-16 via Nuitee
C
Carole solo_traveller fr
9
Séjour reposant et au calme
Pros:

Hotel très confortable, grand lit king size, superbe petit déjeuner et peut-être la meilleure vue de la ville, directement sur la place pour le déjeuner. Très bon accueil très bonnes commodités 🙂

Cons:

Il manque une lampe de chevet mais c'est tout 😊

2026-05-11 via Nuitee
H
Harry couple gb
1
2026-05-10 via Nuitee
S
Soledad extended_group ar
8
Excelente atención
Pros:

La atención del personal fue excelente! todos muy amables y atentos.
El desayuno estuvo buenísimo! y la vista que tiene es espectacular. Las habitaciones son muy cómodas y muy lindas. Está muy bien ubicado, muy cerca de todo. El acceso al hotel tiene una escalera de unos 80 escalones, pero por la vista y el lugar que está ubicado, vale la pena subirlos.

Cons:

Hubo días que faltó agua caliente. Si varias habitaciones usan el agua caliente al mismo tiempo, se termina y hay que esperar.

2026-05-06 via Nuitee
S
SUN solo_traveller br
8
Bom hotel
Pros:

Bem limpinho, atendimento excelente.

Cons:

Subida muito íngreme e degraus incertos. Falta de corrimão para maior segurança de subir e descer

2026-05-06 via Nuitee
E
Elizabeth A B couple br
10
Confortável
Pros:

Acomodação confortável e atendimento maravilhoso

Cons:

A única coisa ruim é que temos que subir 60 degraus pra chegar nele

2026-04-24 via Nuitee
E
Elen couple fr
9
Un moment hors du temps proche du Machu Picchu
Pros:

Un accueil aux petits soins par les équipes !
Un petit déjeuné avec une vue panoramique à couper le souffle !

Cons:

Seul petit point, beaucoup d’humidité dans la chambre entre l’extérieur humide et la prise de douche.

2026-04-19 via Nuitee