Grand Serendib Hotel

Hotels
8.9 (2547 reviews)
#12, Mahamaya mawatha Kandy , Kandy , lk

listing image 1
Show all photos

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Great views
Spacious rooms
Delicious breakfast
Cons:
Food quality issues
Pool area small

Categories

Cleanliness
8.73
Rooms were clean and well-maintained, but some comments mentioned slight odors.
Service
9.7
Staff were friendly, welcoming, and attentive throughout the stay.
Location
8.74
Good location with beautiful views, though some found it a bit remote.
Room Quality
9.19
Rooms were spacious and well-appointed with stunning views.
Amenities
8.72
Great amenities like the rooftop bar and breakfast offerings, though pool area was noted as a bit small.
Value for Money
8.68
Prices were reasonable considering the overall quality and experience.
Food and Beverage
8.23
Food quality was mixed; some reviewers mentioned it could improve, but breakfast was praised.
Overall Experience
9.2
Overall a very positive experience with strong recommendations from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 12:18

Property Description

Luxurious Accommodations with Stunning Views

Unmatched Amenities
Experience the outdoor swimming pool, terrace, and attentive concierge service during your stay.

Culinary Delights
Indulge in a variety of cuisines at our on-site restaurant, catering to all dietary preferences.

Book your stay at Grand Serendib Hotel for an unforgettable experience!

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 2547 reviews
Cleanliness: 8.73
Service: 9.7
Location: 8.74
Room Quality: 9.19
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 9.2
R
ROCHANA • couple • lk
10
2026-05-22 • via Nuitee
P
PTS Italy • solo_traveller • in
10
Outstanding service by all staff
Pros:

The spacious room with balcony, the lovely view, the extremely courteous and attentive staff, the very tasty food by Chef Danushka.

Cons:

Everything was great, cannot find any fault with this beautiful hotel. Only that the infinity swimming pool is very small but not an issue.

2026-05-21 • via Nuitee
L
Lars • solo_traveller • de
9
Will stay again
Pros:

Service und Personal extraordinary

Cons:

Decent coffee at breakfast costs extra

2026-05-21 • via Nuitee
H
Harald • couple • at
10
Spitzen Hotel das wir uneingeschränkt empfehlen können!
Pros:

Es war alles perfekt, unsere Erwartungen wurden übertroffen! Die Zimmer sind groß und modern eingerichtet und es gibt einen Traum Ausblick auf die Stadt.
Wir hatten Halbpension gebucht und haben es nicht bereut. Das viergängige Abenddinner ist wirklich ein Genuss und das am Rooftop mit einer ausgezeichneten Bar. Wer das zu dem Preis nicht mit bucht ist selber schuld.
Stadttour haben wir mit einem Tuktuk vor dem Haus gemacht und hatten hier großes Glück mit Danu. Entweder an der Rezeption nach ihm fragen oder unter Danu tuk tuk highlights suchen.

Cons:

Das wir nur zwei Nächte gebucht hatten, wir würden nur wegen dem Hotel wieder nach Kandi kommen!

2026-05-20 • via Nuitee
J
Julie • solo_traveller • ae
8
2026-05-20 • via Nuitee
B
Bryan • couple • fr
10
Pros:

Tout

2026-05-19 • via Nuitee
K
kajen • solo_traveller • th
10
2026-05-17 • via Nuitee
A
Anais • family_with_children • fr
8
Bon séjour au Grand Serendib, loin du bruit de Kandy mais à proximité avec une magnifique vue sur la ville
Pros:

La vue sur Kandy depuis l’hôtel est splendide, la literie est très confortable et le personnel aux petits soins. Le petit déjeuner est varié et copieux.

Cons:

Nous avons eu la chambre sous la réception, des travaux ont eu lieu pendant la sieste de notre fille et le matin c’était également un peu bruyant.

2026-05-16 • via Nuitee
H
Helga sigríður • family_with_children • is
10
lovely
Pros:

everything. and the monkey’s visiting on the balcony was highlight for my 3 little girls.

Cons:

only thing to fault was the pillows that was really high, but everything else was spot on

2026-05-14 • via Nuitee
N
Nicholas • couple • au
10
Nice spot to stay in Kandy
Pros:

Pleasant and welcoming staff. The infinity pool had a good view. Wifi worked well in the room.

Cons:

If the pool was warmer that would be nice, weather wasn't the greatest for swimming which didn't help.

2026-05-14 • via Nuitee
F
Fay • couple • gb
10
Fabulous hotel with outstanding staff who make your stay very memorable in the lovely Kandy
Pros:

When we arrived at the Grand Serendip Hotel we had a wonderful reception and were made to feel very welcome. The reception staff were always friendly, professional and helpful to us. Sewmini, Bajar and Bishan were especially helpful ( I hope I have spelt your names correctly because the card got smudged) The door person Chandana was helpful as well. All the staff from managers to cleaners were exceptional.
The hotel kindly upgraded us to the top floor and we needed to be close to the lift due to my husbands mobility problems which they did . The view from the room was spectacular. The views from everywhere in the hotel were great. Our room was spacious with a en-suite shower room and the bed incredibly comfortable. It was always clean and the cleaners and housekeeping generally were efficient, great guys.
The location of the hotel was above Kandy in the hills but we could still see the Sacred tooth Temple and the lake as well as the fascinating twisting road. We could see mountains beyond too. You can easily get a Tuk Tuk from the hotel into Kandy town. We organised a tour of Kandy and the hotel intoduced us to Danu who took us to the sites and much more. Without Danu from the hotel our stay would have been very different . You have to be brave and trust the driver with the traffic in SriLanka because it can come at you from any direction !!
The swimming pool was an eternity one over the town into the mountains - we love to swim before breakfast and the pool made the day start in a great way.
The breakfast was a generous buffet with plenty of foods to select as well as an egg station so your requirements were alway met. The restaurant staff were constantly attentive and had beaming smiles ( all the staff!). The view from the open restaurant are the same wonderful outlook. We also ate in the hotel on the top floor which served some lovely food in the evening.
I would strongly recommend this hotel for its hospitality and staff

Cons:

I know this is an impossible request but the pool could have been bigger - if you look at the site on the side of a steep hill you can see this would have probably been impossible! So really nothing to not like

2026-05-13 • via Nuitee
H
Humaid • solo_traveller • om
10
2026-05-13 • via Nuitee
M
Markus • solo_traveller • de
8
2026-05-12 • via Nuitee
R
Rushabh • extended_group • in
6
Decent
Pros:

Location

2026-05-12 • via Nuitee
N
nazia • solo_traveller • fr
10
Pros:

J'ai vraiment adoré cet hôtel le personnel était vraiment sympa !

2026-05-12 • via Nuitee
D
Daniel • extended_group • gb
9
2026-05-11 • via Nuitee
M
Melisa • solo_traveller • il
10
Pros:

Beautiful hotel with beautiful views.
Very nice and helpful stuff.

Cons:

Everything was excellent

2026-05-11 • via Nuitee
M
Manuela • solo_traveller • de
9
2026-05-10 • via Nuitee
S
Sharon • couple • au
10
Pros:

Wonderful experience and great memories.

2026-05-10 • via Nuitee
J
Jorge • couple • es
10
2026-05-10 • via Nuitee