Grand Serendib Hotel

Hotels
8.9 (2607 reviews)
#12, Mahamaya mawatha Kandy , Kandy , lk

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great views
Spacious rooms
Delicious breakfast
Cons:
Food quality issues
Pool area small

Categories

Cleanliness
8.73
Rooms were clean and well-maintained, but some comments mentioned slight odors.
Service
9.7
Staff were friendly, welcoming, and attentive throughout the stay.
Location
8.74
Good location with beautiful views, though some found it a bit remote.
Room Quality
9.19
Rooms were spacious and well-appointed with stunning views.
Amenities
8.72
Great amenities like the rooftop bar and breakfast offerings, though pool area was noted as a bit small.
Value for Money
8.68
Prices were reasonable considering the overall quality and experience.
Food and Beverage
8.23
Food quality was mixed; some reviewers mentioned it could improve, but breakfast was praised.
Overall Experience
9.2
Overall a very positive experience with strong recommendations from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 12:18

Property Description

Luxurious Accommodations with Stunning Views

Unmatched Amenities
Experience the outdoor swimming pool, terrace, and attentive concierge service during your stay.

Culinary Delights
Indulge in a variety of cuisines at our on-site restaurant, catering to all dietary preferences.

Book your stay at Grand Serendib Hotel for an unforgettable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 2607 reviews
Cleanliness: 8.73
Service: 9.7
Location: 8.74
Room Quality: 9.19
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 9.2
R
Roald couple nl
8
Pleasant stay. Very friendly staff
Pros:

The swimming pool was very nice and the view was amazing. Staff is very friendly and helpful. Also the rooftop bar is amazing.

Cons:

It might be a bit expensive. There are also not many touristy things to do in Kandy.

2026-07-04 via Nuitee
M
Mohammad Farzan solo_traveller af
9
2026-07-03 via Nuitee
A
Ahmed couple om
9
Pros:

الفندق في موقع مرتفع واطلالته مميزه وكذلك مستواه واستمتعت به جيدا

Cons:

كل شي جميل

2026-07-03 via Nuitee
C
Celina extended_group es
8
Pros:

La habitación muy confortable, con vistas muy bonitas. Tenía una terraza desde la que se veía el lago al fondo. Todos los días nos traían 3 botellas de agua a la habitación. El baño nos gustó mucho, con una ducha con cristal a través del cual se veían también todos los alrededores.

Cons:

La pisicina del hotel me la esperaba más grande y con más zona de luz, pero al estar en una planta intermedia está casi cubierta por techo, solo caben 3 o 4 hamacas en la terraza de la misma. Esperaba que se viese más el lago, solo se ve un ladito. Aún así, nos gustó.

2026-07-03 via Nuitee
B
Bartos solo_traveller cz
5
Pros:

Výhled

Cons:

Kvalita personálu na Root baru, nesprávné nesrvirovano, nedodržení receptury jídel, personálu nedoleval vino, výpadky v nápojové listku, oplachac na prsty a pecivo přinesli až po jídle.

2026-07-01 via Nuitee
J
jeremy couple fr
9
2026-06-30 via Nuitee
S
Saba couple tr
10
Thanks to all staff
Pros:

It was clean and easy location

Cons:

Nothing

2026-06-30 via Nuitee
E
Eri solo_traveller jp
10
2026-06-29 via Nuitee
D
David couple gb
9
Excellent place, great staff & would definitely recommend
Pros:

Great bedroom, with stunning views towards Temple of the Tooth. Staff were excellent as was the food

Cons:

Slightly out of town, which meant a walk down a steep bank. Otherwise everything was first class

2026-06-29 via Nuitee
B
Beth couple gb
7
Good
Pros:

Room was very comfortable and clean. Beautiful pool. Lovely staff who were all very helpful

Cons:

Lots of fumes in the surrounding area which took away from pool experience slightly. Meal at the hotel restaurant was very poor (seafood pasta).

2026-06-27 via Nuitee
ישראל couple il
10
2026-06-27 via Nuitee
J
Juan Camilo couple de
10
GREAT
Pros:

EVERYTHING. Great views, Pool and breakfast!
It‘s a 10.

2026-06-27 via Nuitee
S
siham extended_group gb
7
2026-06-27 via Nuitee
S
Sameera solo_traveller lk
10
2026-06-25 via Nuitee
R
Renee solo_traveller au
7
Needs a good touch up for the price tag
Pros:

The views

Cons:

Very dated and not worth the money spent

2026-06-23 via Nuitee
K
Khadheeja couple mv
8
2026-06-22 via Nuitee
U
Udo solo_traveller de
10
Großartige Erfahrung
Pros:

Das Grand Serendip Hotel ist ein erstklassiges Hotel, das in jeder Hinsicht überzeugt. Vom freundlichen Personal über das geräumige Zimmer mit herrlichem Blick bis zum ausgezeichnetem Essen

2026-06-22 via Nuitee
K
kimoshnee couple qa
9
2026-06-22 via Nuitee
T
Tayssié couple fr
10
Pros:

Vraiment tout ! Sauf …

Cons:

Un peu excentré

2026-06-20 via Nuitee
N
Nikita extended_group gb
10
Pros:

Our stay at Grand Serendib in Kandy was absolutely fantastic. The hotel offers breathtaking views of the surrounding landscape, creating a peaceful and memorable setting. The property was exceptionally clean, beautifully maintained, and the facilities, especially the stunning infinity pool, were truly a highlight of our stay.

The staff were outstanding throughout our visit: warm, attentive, and always willing to go the extra mile to make us feel welcome. A special mention goes to Chef Indika, who was incredibly accommodating, kind, and helpful, ensuring we had a wonderful dining experience and making our stay even more special.

Overall, Grand Serendib exceeded our expectations with its spectacular views, exceptional hospitality, excellent facilities, and attention to guest comfort. We would highly recommend it to anyone visiting Kandy and would happily return in the future.

2026-06-20 via Nuitee