Grand Serendib Hotel

Hotels
8.9 (2589 reviews)
#12, Mahamaya mawatha Kandy , Kandy , lk

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Facilities

Television in common areas
Front desk (limited hours)
Free wired internet
Snack bar/deli
Self parking (surcharge)
Pool sun loungers
Offsite parking discounted rates available
Internet access
Housekeeping on request
Concerts/live shows
See all facilities

Review Highlights

Pros:
Friendly staff
Great views
Spacious rooms
Delicious breakfast
Cons:
Food quality issues
Pool area small

Categories

Cleanliness
8.73
Rooms were clean and well-maintained, but some comments mentioned slight odors.
Service
9.7
Staff were friendly, welcoming, and attentive throughout the stay.
Location
8.74
Good location with beautiful views, though some found it a bit remote.
Room Quality
9.19
Rooms were spacious and well-appointed with stunning views.
Amenities
8.72
Great amenities like the rooftop bar and breakfast offerings, though pool area was noted as a bit small.
Value for Money
8.68
Prices were reasonable considering the overall quality and experience.
Food and Beverage
8.23
Food quality was mixed; some reviewers mentioned it could improve, but breakfast was praised.
Overall Experience
9.2
Overall a very positive experience with strong recommendations from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 12:18

Property Description

Luxurious Accommodations with Stunning Views

Unmatched Amenities
Experience the outdoor swimming pool, terrace, and attentive concierge service during your stay.

Culinary Delights
Indulge in a variety of cuisines at our on-site restaurant, catering to all dietary preferences.

Book your stay at Grand Serendib Hotel for an unforgettable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 2589 reviews
Cleanliness: 8.73
Service: 9.7
Location: 8.74
Room Quality: 9.19
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 9.2
E
Ellie • couple • gb
10
Pros:

Very good value for money, modern and clean room

2026-06-13 • via Nuitee
E
Eunice • extended_group • pt
8
2026-06-12 • via Nuitee
D
DrGoulu • solo_traveller • ch
9
2026-06-12 • via Nuitee
R
Romén • couple • es
10
Pros:

Unas instalaciones increíbles y un personal muy atento y educado.

2026-06-12 • via Nuitee
H
Himadri • solo_traveller • au
10
2026-06-11 • via Nuitee
V
Victoria • solo_traveller • gb
10
Fabulous hotel. Highly recommended
Pros:

Pool was fantastic with swim up bar. Staff friendly and helpful. Rooms clean and spacious. Sky bar perfect to watch the sunset unless it’s cloudy which it was on our night. Great views though

Cons:

Don’t accept the hotel taxi. You can get an uber for half the price

2026-06-11 • via Nuitee
M
Maja • couple • au
9
We loved our stay here, fantastic views, and amazing staff made for a wonderful stay.
Pros:

Loved the buffet breakfast, the view from the room, and the friendly and helpful staff.

Cons:

Construction works on the hotel that was noisy

2026-06-11 • via Nuitee
R
ruben • couple • be
9
2026-06-10 • via Nuitee
M
M-Ngz • family_with_children • de
10
Nice short stay in Kandy with a stunning view
Pros:

The hotel is located on the hills, very close to Kandy town (maybe 5 minutes in tuk-tuk). This gives the hotel a stunning view, that you can enjoy both from the room and from the two restaurants.
The staff is helpful and nice.
Beds were comfy and the aircon was properly located, so the cold airflow does not bother you at night.
The pool has a very nice view, but we did not use it.

2026-06-07 • via Nuitee
C
CarolinaBS • solo_traveller • pt
9
Uma vista assombrosa
Pros:

Os funcionários, super prestáveis e simpáticos. E também a vista e todos os detalhes decorativos dos espaços.

Cons:

Nada

2026-06-06 • via Nuitee
A
Athulya • couple • gb
9
2026-06-06 • via Nuitee
R
Ria D • solo_traveller • ae
9
Pros:

Great room, amazing views, good food and warm employees.

Cons:

Limited facilities during time of stay - there was no spa and gym

2026-06-06 • via Nuitee
S
Sandra • solo_traveller • gb
10
Pros:

The hotel was in a fabulous location and the staff were very professional. A wonderful welcoming on arrival with hot towels and fresh flowers. Definitely would return.

Cons:

Nothing but the rooms could have had robes

2026-06-06 • via Nuitee
T
Tarkin • solo_traveller • au
10
2026-06-05 • via Nuitee
C
Chatterjee • couple • in
10
Amazing!
Pros:

The room had an amazing view of the green hills and lakeside. It was peaceful and quiet with a beatiful balcony
The rooftop cafe was also an amzing place to relax.

Cons:

N/A

2026-06-04 • via Nuitee
P
Prem • solo_traveller • lk
10
2026-06-03 • via Nuitee
M
Mohammad • solo_traveller • ae
10
I had a very pleasant stay. I will look to book the room room again once i travel to kandy again
Pros:

The room ambiance and view from the balcony.

Cons:

The restaurant service was very slow. The food, drinks was served at least 15-20 mins late with each order.

2026-06-02 • via Nuitee
C
Cengiz • couple • tr
10
2026-06-02 • via Nuitee
R
Rehab • solo_traveller • ae
10
Pros:

Everything

Cons:

Nothing

2026-06-01 • via Nuitee
E
Erika • solo_traveller • ae
10
My favorite hotel in Srilanka
Pros:

Nice small hotel with amazing views and very friendly staff. The Srilankan dishes at their restaurant were really delicious.

Cons:

N/A

2026-06-01 • via Nuitee