Serene Villa 38

Hotels
9 (37 reviews)
Rajapihilla Mawatha , Kandy , LK

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Garden
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly service
Spacious rooms
Good breakfast
Cons:
Remote location
Issues with AC
Some furniture needs renovation

Categories

Cleanliness
9.14
The rooms were clean and well-kept, with specific mentions of cleanliness in multiple reviews.
Service
9.61
Staff were kind and helpful, addressing issues promptly such as room changes.
Location
8.15
The hotel is a bit remote; transportation is necessary to reach key spots.
Room Quality
9.1
Rooms are spacious and comfortable, with good amenities noted.
Amenities
9.13
Quality amenities were mentioned, although some were located in a different building.
Value for Money
9.09
Considering the overall experience and comfort, it represents good value.
Food and Beverage
8.64
Breakfast was correctly described, but some mentioned it could be in a more convenient location.
Overall Experience
9.11
Overall positive experience, mixing comfort and decent service with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 11:39

Property Description

Mountain Views and Garden Oasis

Indulge in breathtaking mountain views from every room at Serene Villa 38. Relax in the tranquil garden or unwind on the terrace, surrounded by lush greenery.

Luxurious Room Amenities

Experience ultimate comfort in our air-conditioned rooms equipped with modern amenities such as a flat-screen TV, safety deposit box, and a private bathroom with complimentary toiletries. Enjoy a cozy seating area and a hot cup of tea from the provided kettle.

Culinary Delights

Savor a delightful culinary journey at our on-site restaurant offering a diverse menu of British, Indian, and Seafood cuisine. Special dietary requirements? We've got you covered with vegetarian, dairy-free, and halal options available upon request.

Escape to Serene Villa 38 for a blissful retreat in the heart of Kandy. Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM

Location

Guest Reviews

9
Based on 37 reviews
Cleanliness: 9.14
Service: 9.61
Location: 8.15
Room Quality: 9.1
Amenities: 9.13
Value for Money: 9.09
Food and Beverage: 8.64
Overall Experience: 9.11
S
Saim Cheeda • family_with_children • pk
9
Lovely place with accommodating staff and scenic view
Pros:

We originally booked Serene Villa 38 but were upgraded to the main Serene Villa, which was a very nice surprise.
The room was beautiful and comfortable with a lovely classic-style design.
Amazing balcony with a beautiful view overlooking the mountainous Kandy area.
The pool area is also very scenic with a great view and relaxing atmosphere.
There were no other guests during our stay so there was no breakfast buffet, but the staff brought us plenty of food with a nice variety of options and listened to our preferences.
Staff was very nice, attentive and accommodating throughout our stay.
The lift was undergoing maintenance at one point, which would have been difficult as we were on the fourth floor and my mother has arthritis, but they delayed the maintenance and allowed us to use it. Really appreciated them accommodating us like that.
Room facilities were good overall.
The property itself is very peaceful and relaxing.
They accept cards before your stay, which was vital for me coming from Pakistan, as I have to show paid receipts of accommodation at the airport.
We stayed for three days and had a very comfortable and enjoyable stay.

Cons:

Location is quite isolated and on a slope, with not much to do within walking distance.
You will need a car or another form of transport to get around the main areas of Kandy.
Hot water takes several minutes to arrive, so initially we thought there wasn't any. We had to ask the staff and learned that you need to leave the water running for quite a while before it becomes hot.
There was also no breakfast buffet because we were the only guests, although the staff did compensate well by bringing us plenty of food directly.

2026-09-14 • via Nuitee
G
Gloria • solo_traveller • gb
9
Pros:

Excellent stuff they went above and beyond to help us. The hotel is nice and clean

2026-09-04 • via Nuitee
S
Sebastian • solo_traveller • de
9
Pros:

Sehr freundliches und hilfsbereites Personal,
schon vor der Anreise war das Team super zu erreichen und hat uns hilfreiche Tipps für die Zugbuchung und Anreise gegeben. Da wir mit dem Zug aus Ella nur bis Nanu Oya fahren konnten, wurde uns ein komfortabler PKW Transfer exklusiv organisiert (zusätzliche Kosten). Das Zimmer bot einen tollen Blick über Kandy. Der Roof Top Pool im Hauptgebäude ist sehr sehenswert. Das Frühstück als Buffet bot viel Abwechslung inkl. individuell zubereiteter Eiervarianten. Normaler Nescafe (typisch Sri Lanka) ist inklusive - auf Wunsch gibt es Cappuccino & Co (kostet dann eine kleine Extrazahlung).

2026-08-24 • via Nuitee
L
Lena • extended_group • pl
10
The location was great, we could use the pool in the other hotel, breakfast was also good, staff was very helpful, i wou
Pros:

Staff was incredibely helpful and friendly

2026-08-23 • via Nuitee
R
Rosiannys • couple • hk
10
2026-08-20 • via Nuitee
R
Rosiannys • couple • hk
10
Worthy!
Pros:

Perfect location, room has good size and amenities are worthy. Food for breakfast is good and also location is super near of the city. Only 5 min by tuc-tuc.

2026-08-20 • via Nuitee
J
Jorge Javier • couple • es
7
2026-08-20 • via Nuitee
G
gloria • solo_traveller • it
10
Pros:

Ci hanno fatto upgrade al Serene Kandy di fronte al Serene villa 38. Esperienza molto positiva. Personale splendido ed efficiente colazione ottima camera ampia e letto comodissimo. Fuori dalla confusione del centro. Consigliatissima qualità prezzo.

Cons:

Moquette un pò sporca e tende del letto macchiate. Ma niente di così rilevante.

2026-08-17 • via Nuitee
R
Rainer • family_with_children • lk
9
2026-08-03 • via Nuitee
R
Raymond Hagana • solo_traveller • id
10
2026-06-01 • via Nuitee
J
Johanna • couple • at
10
Sehr schönes Hotel mit den nettesten Mitarbeiter!!! Vielen Dank
2026-05-02 • via Nuitee
P
Pyx • solo_traveller • us
10
A cool place for vacation.
Pros:

Welcome with smile from Shashikala and her accommodating for the room. Courtesies by all staff and good service.

Cons:

TV viewing height which was blocking by the bed frame from sitting at bed head!!!

2026-04-01 • via Nuitee
P
Pauline • couple • be
9
Bon hôtel pour visiter Kandy sur 2 jours, bonne localisation et personnel attentionné
Pros:

Localisation et jolie vue

2026-03-20 • via Nuitee
M
Mark • couple • gb
5
Pros:

Breakfast was great and the location was perfect.

2026-03-19 • via Nuitee
K
Karen • extended_group • gb
10
Amazing value for a top quality place.
Pros:

Excellent place with a swimming pool across the road which was beautiful at sunset. Breakfast was a buffet with plenty of choice. The rooms and the living space we could use were absolutely stunning.

Cons:

Nothing.

2026-03-13 • via Nuitee
B
Bernd • solo_traveller • de
9
2026-03-09 • via Nuitee
V
Victoria • solo_traveller • dk
8
Pros:

Brilliant location, very friendly helpful employees. Good breakfast/ food and nice pool area to relax in.

Cons:

Nothing

2026-03-08 • via Nuitee
H
Hasith • couple • lk
10
Pros:

Rooms are clean and comfortable,
Staff is Helpful.

2026-02-25 • via Nuitee
A
ANDRE • extended_group • fr
8
Pros:

Très bel hôtel moderne et très bien pensé. Belle vue sur le lac. Personnel agréable.

Cons:

Attention de ne pas faire payer la totalité du séjour lors du départ alors que vous avez réclamé une avance de 50% quelques semaines avant notre arrivée. Ce n'est pas terrible d'agir de cette façon! La carte du restaurant est à revoir. Le service au restaurant doit être plus rapide et essayez de servir tout le monde en même temps et non pas une assiette toutes les 10mn.

2026-02-22 • via Nuitee
K
Klaus • family_with_children • at
9
Zu empfehlen!
Pros:

Ausgezeichnetes Preis/Leistungsverhältnis! Würde ich jederzeit wieder buchen! Mit dem TukTuk in 5min im Zentrum (zB beim Tempel)

Cons:

nichts

2026-02-22 • via Nuitee