Monument Hotel

Hotels
8.2 (671 reviews)
Dam 7b , Zaandam , NL

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Bar
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Clean and comfortable
Good location
Cons:
Issues with cleanliness
Noise disturbances

Categories

Cleanliness
6.7
Multiple guests reported issues with cleanliness, including dirty showers and unclean towels.
Service
8.7
Standard quality for this hotel tier, with some guests mentioning inconsistent reception service.
Location
9.7
Guests appreciated the central location and easy access to surrounding amenities.
Room Quality
7.7
Rooms were generally nice, but several issues mentioned with temperature control and cleanliness.
Amenities
7.7
Amenities were lacking, with reports of no replenished coffee and small fridges.
Value for Money
8.7
Overall good value, though some guests felt it didn't meet expectations for the price.
Food and Beverage
7.7
Breakfast options were criticized, including rude service regarding food requests.
Overall Experience
8.7
Guests had mixed experiences, enjoying certain aspects but noting numerous issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:28

Property Description

Luxurious Accommodation
Monument Hotel in Zaandam offers 4-star air-conditioned rooms with free WiFi and private bathrooms. Each room features a flat-screen TV, desk, and complimentary toiletries for your comfort.

Delicious Dining Options
Indulge in authentic Dutch cuisine at the hotel's restaurant or unwind with a refreshing cocktail at the bar. The terrace provides a perfect setting to enjoy your meals or drinks outdoors.

Convenient Location
Located just 13 km from both A'DAM Lookout and Amsterdam Central Station, with easy access to popular attractions like Anne Frank House and Leidseplein. Book your stay at Monument Hotel for a memorable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 671 reviews
Cleanliness: 6.7
Service: 8.7
Location: 9.7
Room Quality: 7.7
Amenities: 7.7
Value for Money: 8.7
Food and Beverage: 7.7
Overall Experience: 8.7
R
Roger • extended_group • nl
8
2026-09-18 • via Nuitee
C
caleb • solo_traveller • au
8
2026-09-16 • via Nuitee
R
Roland • solo_traveller • nl
8
Heel goed...
Pros:

Het bed was comfortabel

Cons:

Niets

2026-09-15 • via Nuitee
E
ELIO • solo_traveller • br
7
Pros:

Localização.

Cons:

Demora p arrumar os quartos. Poucos funcionários. Tive que solicitar.

2026-09-15 • via Nuitee
K
kristina • couple • ge
10
2026-09-14 • via Nuitee
A
Andrew • family_with_children • au
9
Great location, good breakfast options and easy check in
Pros:

The cleanliness of the room, breakfast was great and options were on point.

Cons:

The room was small and no couch / sitting area. Fridge didn’t work at all and stupidly small.

2026-09-14 • via Nuitee
L
Leticia • solo_traveller • ar
8
Pros:

Las instalaciones son lindas y la cama superior cómoda.

Cons:

Un poco ruidoso los fines de semana

2026-09-13 • via Nuitee
V
Valeria • family_with_children • it
5
Pros:

Giorgia and Tony were the best people on staff. Always available and ready to meet our needs. Professional!

Cons:

The room was cramped, the bathroom smelled bad, and the air conditioning was broken for a few days.

2026-09-12 • via Nuitee
I
Isabelle • solo_traveller • be
6
Pros:

Schoon, comfortabel, rustig

Cons:

Jammer dat er geen koffieapparaat op de kamer was

2026-09-12 • via Nuitee
M
Maarten • solo_traveller • nl
8
Pros:

Room was nice but bit small

Cons:

The space between the bed and the window

2026-09-11 • via Nuitee
S
Stuart • couple • gb
6
2026-09-11 • via Nuitee
D
David • extended_group • nl
8
Prettig hotel!
Pros:

Fijn hotel

2026-09-10 • via Nuitee
L
Lisa • couple • us
6
Ok for a night or two since price was right.
Pros:

Excellent location - close to central area and short walk to train station.

Cons:

Room was above the bar. Noisy especially on weekend with live band. Having toilet and sink/shower in separate rooms was awkward. Room was cramped.

2026-09-10 • via Nuitee
S
Silvia • couple • nl
8
Mooi, schoon hotel op top locatie!
Pros:

Mooi kamer, praktisch ingedeeld en uitermate geschikt om met meerdere personen in te verblijven. Alles was goed schoon en de bedden waren super. Ligging van het hotel boven de restaurants dus dichtbij voor een heerlijke maaltijd.

Cons:

niets

2026-09-07 • via Nuitee
C
Cj • couple • nl
3
Zonde van geld
Pros:

Kamer en gangen waren mooi

Cons:

Hebben niet geslapen door alle lawaai hierover geprobeerd beneden klacht in te dienen rondom de hotelgasten maar niemand kwam. Volgende ochtend naar receptie gegaan omdat zoevel geld voor niet slapej niet oke is maar hier kwam een oplossing waar wij niks meer aan hadden. Nooit meer

2026-09-06 • via Nuitee
K
khaoula • solo_traveller • nl
1
Betaald voor een Deluxe Suite, maar door extreme geluidsoverlast verplaatst naar een standaardkamer zonder enige compens
Pros:

In eerste instantie leek het inchecken goed te verlopen.

Cons:

Rond 00:00 uur begon er zeer harde muziek te spelen, wat me ernstige hoofdpijn bezorgde. Na twee keer bellen met de receptie en beloftes dat het zou stoppen, veranderde er niks. Omdat een vervangende Deluxe Suite niet beschikbaar was, ben ik midden in de nacht overgeplaatst naar een standaardkamer.
Ik heb het volle tarief voor een Deluxe Suite betaald, maar moest in een goedkopere kamer slapen én heb urenlang geluidsoverlast gehad. Er werd beloofd dat de manager contact zou opnemen voor een oplossing/compensatie, maar ik heb tot op heden niks gehoord en kreeg ook geen contactgegevens mee. Heel slechte service en klachtafhandeling.

2026-09-06 • via Nuitee
P
POP • couple • it
9
Pros:

OK

Cons:

OK

2026-09-05 • via Nuitee
Y
Yousif • couple • nl
10
2026-09-03 • via Nuitee
U
uriel • solo_traveller • es
10
Buena visita amsterdam
Pros:

Ubicación y alrededores todo lo que necesitas

2026-09-02 • via Nuitee
N
Novik • couple • by
8
2026-09-01 • via Nuitee