Zeta Motel

One key card. When one of us would be upstairs we'd need to come downstairs to let the other inside

No milk, no tissues, towels were thin and old, TV channels terrible to navigate with no TV1. Very fustrating

I had to go to a different motel to get the key which I was okay with. Customer service with a smile and friendly greeting after a 4.5 hour drive would have been appreciated. Upon arrival there were hairs in the bathroom sink - I didn't like that! I took food to cook with me but quickly discovered that yes, there were knives and forks and pots and a pan but there were no actual cooking utensils. I had to go to Briscoes to buy a peeler, tongs, a sharp knife and a small dish for the oven. Odd.

Couldn't get the heating working so an extra blanket would have been good. There was a towel rail in the bathroom which looked to be heated but I could not see how to switch on. Could not get the TV working with either of the two remote controls provided but I really didn't need that for one night as I was out in the evening, however an instruction manual would have been beneficial. NOTE: these things did not effect my overall view of my stay at property though.

The check in process is a pain - having to check in at another motel then drive back here, although its only a few minutes away.
Would be really handy to have a couch. The room is massive so plenty of room for one. Seating options are still good though with barstools and a small dining table.

Very disappointed with this motel. Bed was fine, but other than that everything else was poorly cleaned. Surfaces were sticky and hadn’t been wiped or cleaned, mould in the grout of the floor tiles, mold all around the bottom of the shower tracks, black mould in the grout of the shower tiles, strands of hair in the bathroom sink, soap scum in the vanity and broken pieces of glass under the vanity - it felt as it hasn’t had a good proper clean in months and didn’t smell the best either. The bed was fine, but that was the only positive. When I spoke with front desk on checking out, they were apologetic and promised to follow it up on the first working day and I haven’t heard anything. Therefore, I believe it was not worth $165 for one person for one night when it’s that dirty which made me feel uncomfortable.

There were no on-site staff (the staff we dealt with at another hotel to check in were very nice and gave us a bottle of complimentary milk). Some of the valances were sagging, and the lightswitch had some stripped/broken screws. We feel like the mini split wasn't super effective at cooling.